Managed Services Workday Student Financials Sr. Associate - Remote

Managed Services Workday Student Financials Sr. Associate - Remote

Join to apply for the Managed Services Workday Student Financials Sr. Associate - Remote role at Huron

Managed Services Workday Student Financials Sr. Associate - Remote

4 days ago Be among the first 25 applicants

Join to apply for the Managed Services Workday Student Financials Sr. Associate - Remote role at Huron

Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future.
Join our team as the expert you are now and create your future.
The Managed Services Sr. Associate - Workday Student Financials will assist in the delivery of managed services for our Workday Student clients. This role involves supporting the managed services team, resolving client issues, and ensuring high-quality service delivery. The ideal candidate will have a foundational understanding of Workday Student, student functional knowledge, strong problem-solving skills, and a commitment to customer satisfaction.
Key Responsibilities

• Assist in the day-to-day operations of managed services, ensuring timely resolution of client issues.
• Provide support to the Workday Student managed services team, including troubleshooting and problem resolution.
• Maintain strong relationships with clients, understanding their needs and ensuring their satisfaction.
• Monitor service performance metrics and assist in implementing strategies for continuous improvement.
• Collaborate with cross-functional teams to ensure seamless service delivery and integration with other systems.
• Stay up-to-date with the latest Workday Student updates and industry trends to provide informed support to clients.
• Assist in managing service level agreements (SLAs) and ensuring compliance with contractual obligations.
• Prepare and present regular reports on service performance and client satisfaction to senior team members.
  

Qualifications And Skills
Proven expertise and hands-on experience on incidents and service requests, including configuration changes and enhancements, related to at least 1 of the following areas:

• Workday Student Financials
• Student Financial Processes
• Bachelor’s degree in Information Technology, Business Administration, or a related field.
• Minimum of 4 years of experience in Oracle HCM services or similar roles.
• Good knowledge of Workday Student modules and functionalities, with at least one certification (level 2 support).
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Strong organizational and time management skills.
• Customer-focused mindset with a commitment to delivering high-quality service.
• Knowledge of ITIL or other service management frameworks.
  

The Managed Services Associate plays a crucial role in ensuring the successful delivery of managed services to clients. By effectively helping clients leverage the best out of their ERP systems, the Associate contributes to the growth and profitability of the organization's managed services department. This role requires strong skills, technical expertise, and a customer-centric mindset to deliver exceptional service experiences and exceed client expectations.
The estimated base salary for this job is $115,000 - $140,000 USD. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron’s annual incentive compensation program, which reflects Huron’s pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $128,800 - $165,200 USD. The job is also eligible to participate in Huron’s benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.
Position Level
Senior Associate
Country
United States of America

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Education and Training

• Industries

  Business Consulting and Services

Referrals increase your chances of interviewing at Huron by 2x

Get notified about new Finance Student jobs in Chicago, IL .

Greater Chicago Area $100,000.00-$115,000.00 4 days ago

Chicago, IL $107,000.00-$128,000.00 2 months ago

Chicago, IL $70,000.00-$90,000.00 1 week ago

Chicago, IL $85,000.00-$105,000.00 3 days ago

Chicago, IL $93,000.00-$149,000.00 1 day ago

Chicago, IL $120,000.00-$145,000.00 2 days ago

Chicago, IL $75,000.00-$90,000.00 4 days ago

Hammond, IN $85,000.00-$105,000.00 3 days ago

Senior Accountant, Stablecoin Operations

Greater Chicago Area $102,500.00-$137,500.00 1 week ago

Chicago, IL $110,000.00-$150,000.00 2 weeks ago

Chicago, IL $90,000.00-$130,000.00 2 weeks ago

Senior Manager / Associate Director Finance Transformation (m/f/d)

Consulting Manager, Higher Education Strategy & Operations (Finance/Accounting/Budget) Flexible Location

Chicago, IL $130,000.00-$218,750.00 2 weeks ago

Senior Business Tax Accountant - Work From Home

Digital Consulting Senior Associate/Manager - Oracle Student Financial Aid Technical Lead

Chicago, IL $120,000.00-$212,500.00 2 weeks ago

MS Dynamics Finance & Operations Project Manager

Sr Product Manager - Finance (100% Remote)

Chicago, IL $150,000.00-$200,000.00 1 week ago

Oracle Campus Solutions Financial Aid Lead - Digital Consulting Senior Associate/Manager

Chicago, IL $120,000.00-$212,500.00 2 weeks ago

Chicago, IL $190,000.00-$225,000.00 1 month ago

Chicago, IL $110,000.00-$130,000.00 1 week ago

Chicago, IL $60,000.00-$118,000.00 3 weeks ago

Chicago, IL $110,000.00-$120,000.00 2 months ago

Chicago, IL $101,000.00-$105,000.00 4 days ago

Senior Associate - Accounting and Finance

Chicago, IL $75,000.00-$100,000.00 2 weeks ago

Senior Financial Planning & Analysis (FP&A) Analyst

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr