ApTask
About Client:The client is a leading global IT services and consulting company that helps organizations manage and modernize mission-critical systems, integrate digital solutions, and drive innovation. It delivers services in cloud, security, analytics, applications, and IT outsourcing. With operations in over 70 countries, the company partners with major technology providers such as Microsoft, AWS, and Google Cloud to support digital transformation. The company serves diverse industries including healthcare, banking, insurance, manufacturing, and government, focusing on improving business performance and customer experience.Rate Range: $65-$68/HrJob Description: We are looking for a highly analytical and detail-oriented Mortgage Servicing Product Analyst to join our product team. This role is essential in bridging the gap between business needs and technical solutions, with a strong focus on mortgage servicing operations, regulatory compliance, and business rule definition. You will work closely with stakeholders to define and enhance servicing workflows, ensuring our platform meets evolving industry standards and customer expectations.Key Responsibilities: Analyze and document current-state mortgage servicing processes and identify opportunities for improvement. Define and maintain detailed business rules and logic to support servicing operations and compliance. Interpret and apply servicing guidelines from agencies such as Client, Freddie Mac, FHA, VA, and USDA. Collaborate with product managers, developers, and servicing teams to translate business needs into functional requirements and user stories. Conduct gap analyses and impact assessments for regulatory and policy changes. Support UAT and validate that product enhancements meet business and regulatory requirements. Monitor product performance and user feedback to drive continuous improvement.Qualifications: Bachelor's degree in Business, Finance, Computer Science, or a related field. 2+ years of experience in mortgage servicing, product analysis, or a related role. Strong understanding of mortgage servicing guidelines (e.g., GSE, FHA, VA) and regulatory requirements. Experience defining and managing business rules in servicing systems or platforms. Proficiency in data analysis tools (e.g., Excel, SQL, Tableau) and product management tools (e.g., Jira, Confluence). Excellent communication, problem-solving, and organizational skills.Preferred Qualifications: Experience with servicing platforms such as Black Knight MSP, Sagent, or LoanServ. Familiarity with Agile/Scrum methodologies. Product management or business analysis certification (e.g., CSPOPreferred Background: Familiar with mortgage servicing and Loss Mitigation concepts Data Analysis / ability to query (highly analytical) Business rule definition Agile User story development Cross-functional team collaboration (business and technology)About ApTask:ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.Candidate Data Collection Disclaimer:At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.If you have any concerns or queries about your personal information, please feel free to contact our compliance team at businessexcellence@aptask.com .Applicant Consent:By submitting your application, you agree to ApTask's (www.aptask.com) Terms of Use and Privacy Policy , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at 732-355-8000 or help@aptask.com. Message frequency may vary. Msg & data rates may apply.