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This range is provided by Synthego. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$100,000.00/yr - $120,000.00/yr
Join our operations team as a Senior Factory Service Engineer, working to automate Genome Engineering. You will be a key member of the Factory Service Engineering team responsible for the bring up, maintenance, and problem solving of equipment. Additionally, the role will be responsible for equipment reliability, investigating equipment failures, developing standard operating procedures (SOPs), and training new hires. This role requires a strong attention to detail, and experience working in a GMP environment.
As a Senior Factory Service Engineer, you’ll be frontline support for all production needs. You will be working in a fast-paced and dynamic interdisciplinary factory environment, supporting stakeholders involved in adapting quickly to change and new technical challenges. With your help, we’ll keep our symphony of automated instruments humming in tune.
What You'll Do
- You will serve as the point of contact for supporting our lab automation and manufacturing equipment.
- Respond to unplanned equipment breakdowns, identify root causes, replace parts, bolster the spare parts inventory, and identify ways to improve equipment reliability.
- Provide detailed symptom descriptions for failures uncovered during functional tests and calibration to assist in component-level troubleshooting
- Schedule and perform routine maintenance and calibration, working with both internal stakeholders in planning and external vendors to ensure no disruptions to the manufacturing schedule.
- Provide the highest quality of service and support to our manufacturing shop floor.
- Create, maintain, and review standard operating procedures (SOPs) as well as conduct training events.
- Continuously optimize processes to improve safety, quality, and reliability.
- Maintain spare parts inventory, tools, certified test equipment, and items related to the Factory Service Engineering team.
- BS degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering or related field, significant lab/real world experience will be evaluated on a case by case basis.
- 5+ years of industry experience working with industrial and instrument controls and/or oligonucleotide synthesis equipment
- An eagerness to understand and fix and improve mechanical life sciences equipment
- Familiarity with CAPAs and nonconformance reports, performing Root Cause Analysis (RCA)
- Experience debugging complex systems, communicating failure modes, and bringing systems back online
- Understand and apply GMP and GDP principles in manufacturing
- Strong desire to work in a fast-paced, collaborative start-up environment
- Effective and proactive written and verbal communication skills
- Comfortable working around and with hazardous materials and waste used in a chemical lab setting
- Experience with GE/Cytiva (oligoprocess, Pilot 600s and OligoPilots) synthesis equipment, Agilent & Waters HPLC, LCMS, QTOF, GC systems, Hamilton Liquid Handlers
- Ability to work with and configure computer hardware and software
- Ability to read mechanical drawings and wiring schematics
- Previous experience in the Biotech / life sciences domain
- Familiarity with Python is a plus
- Experience with controls, PLCs (Beckhoff or Studio5000), HMIs, and SCADA (Ignition or FactoryTalk) systems
- May require lifting of up to 50 lbs. and operation of hoisting equipment for heavier loads
- May require prolonged periods of standing, bending, sitting, and kneeling during system assembly
- Medical, dental, and vision benefits
- 401k Program
- Paid parental leave
- Flexible paid time off
Seniority level
Seniority level
Not Applicable
Employment type
Employment type
Full-time
Job function
Job function
Engineering and Information TechnologyIndustries
Transportation, Logistics, Supply Chain and Storage
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