Accounting Clerk

JOB SUMMARY

Prepares accounts receivable transactions, processes customer payments, and create invoices according to company practices, and submits them for approval by management or clients; respond to guest billing requests and credit card chargebacks.

ESSENTIAL JOB FUNCTIONS

• Sort and verify accuracy of Night Audit work (primarily receivables aspect), i.e. including reconciliation of banquet check extensions, review and route sales and promotion checks with back-up. Record department administration phone calls and inform Controller of any potential concern.
• Complete the daily income audit and prepare the daily report. Update related spreadsheets on a daily basis.
• Balance credit cards transmissions, reconcile credit cards payments against payments received in bank accounts. Maintain accurate and legible logs for all credit cards.
• Invoice all direct bill accounts and maintain an organized and accurate direct billing file. Perform follow-up billing and credit collection documentation and inform Controller of any potential uncollectible accounts. Assist in reconciling open account status items along with a weekly update on credit following established principles/policies.
• Handle customer inquiries regarding billing and complete all requests for receipt copies.
• Research chargebacks, billing disputes, partial payments, etc., and respond accordingly. Post necessary entries into accounting systems.
• Work with the Sales Department establishing deposit schedules for upcoming events and ensuring that the deposits are collected in a timely manner.
• Assist with phases of month-end inventories.
• Responsible for clerical functions related to the position.
• Assist other Accounting Personnel as needed.
• Provide a safe work environment by following all safety and security procedures and rules. Utilize protective equipment as required.
• Adhere to department fire prevention and emergency procedures.
• Report unsafe conditions to supervisor, including accidents, injuries, near-misses, property damage and/or loss.
• Adhere to all Company policies and procedures.
• Perform any related duties as requested by supervisor or manager.

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of accounting operations to include aspects such as accounts receivable, income audit, general ledger, etc.
• Knowledge of Microsoft Office, with an emphasis on Excel.
• Basic mathematical skills and ability to operate a 10-key.
• Ability to effectively deal with guests and employee concerns in a friendly and positive manner. This involves listening to the nature of concern, demonstrating empathy with the customer and providing positive and proactive solutions.
• Ability to access and accurately input information using a computer.
• Ability to read, write and speak English sufficiently to understand and communicate with employees and guests. Must have excellent telephone etiquette skills.
• Prior accounts receivable experience required, preferably in the hospitality industry; Hilton OnQ and M3 Accounting systems experience preferred.

PHYSICAL DEMANDS

• Lifting up to 50 pounds maximum.
• 90% sitting and the rest walking.
• Occasional twisting, bending, stooping, reaching, standing, walking.

Source: Hospitality Online