Ryan LLC
Senior Manager - Property Tax Implementation Services
Ryan LLC, Dallas, Texas, United States, 75215
Senior Manager - Property Tax Implementation Services page is loaded Senior Manager - Property Tax Implementation Services Apply locations Scottsdale Remote Dallas time type Full time posted on Posted 6 Days Ago job requisition id R0017274
Why Ryan? Hybrid Work Options
Award-Winning Culture
Generous Personal Time Off (PTO) Benefits
14-Weeks of 100% Paid Leave for New Parents (Adoption Included)
Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement
Benefits Eligibility Effective Day One
401K with Employer Match
Tuition Reimbursement After One Year of Service
Fertility Assistance Program
Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service
The Senior Manager, Property Tax Implementation Services (“Senior Manager”) manages internal and external property tax software implementation projects to completion. Responsibilities include defining project scope, tasks, timelines, budgets, and resource allocation. The Senior Manager prepares and reviews project deliverables in connection with client onboarding and data management. The Senior Manager oversees the functional and technical direction of projects, including on-time and on-budget delivery of project tasks, such as detailed requirements analysis, process design and configuration, deliverable preparation, and implementation of enterprise-class property tax management software and related processes. The Senior Manager also maintains and supports existing partnerships, client relationships, and provides technical leadership and guidance to his/her team and clients on project status and adherence to timeline and budget. The Senior Manager also assists with business development activities by preparing proposals, engagement agreements, and participating in calls and onsite meetings.
Duties and responsibilities, as they align to Ryan’s Key Results People: Create a positive team experience and working environment Supervise and manage a team of professionals, providing coaching, professional development, and support to ensure project success and individual growth. Client: Responds to customer inquiries in a timely manner. Ensures all deadlines and deliverable requirements are met. Ensure all necessary procedures and controls are adhered to. Maintains strong relationships with various teams/customers being served. Acts as a person of authority related to the services and systems the team supports. Works with team members to effectively prioritize, plan and organize the completion of project milestones and work. Create and manage detailed project plans, as appropriate, ensuring all major milestones are met, budgets are managed, interdependencies are aligned, and key stakeholders are satisfied. Manage to established project controls and proactively escalate and manage project issues and risks to the appropriate stakeholders with clarity, timeliness, and professionalism. Tracks progress and provides timely status reporting of milestones, dependencies, risks and issues to initiative owners, key stakeholders, and leadership. Value: Demonstrates superior knowledge of systems utilized Manages the preparation, review, and processing of all customer reporting requirements. Develops and delivers appropriate training for systems supported as necessary. Participates in system testing as needed. Suggests innovation and process improvement within the team and the business. Gives timely performance feedback to team members and addresses and escalates performance issues. Ensures workload is properly distributed among team members and holds team members accountable for completion of assigned projects. Participates actively in professional organizations. Ensures team compliance with Firm policies, practice guidelines, and standards. Education and Experience: Bachelor’s degree or equivalent with 6-10 years industry experience developing and planning technology-driven solutions, with a progressive record of successful delivery of multiple complex solutions, systems, or services. 4-10 years of leadership/management experience. Ability to prioritize tasks, work on multiple assignments, and manage ambiguity. Ability to work independently and as part of a team. Proven ability to identify and proactively solve problems, mobilizing project team members quickly to meet project objectives. Proven ability to manage multiple projects simultaneously to successful completion Property Tax knowledge experience preferred. Computer Skills: To perform this job successfully, an individual must have advanced knowledge of Microsoft Word, Access, Excel, Outlook, and Internet navigation and research. Superior understanding of the various property tax systems and an understanding of project management applications such as Microsoft Planner, Asana, or ClickUp. Certificates and Licenses: Certified Member of the Institute (CMI) (preferred) Valid driver’s license required. Supervisory Responsibilities: This position directly supervises employees in the Property Tax Implementation Services team and carries out supervisory responsibilities in accordance with the Firm's policies and applicable laws. Work Environment: 100% remote work is available Standard indoor working environment. Long periods of sitting while working at computer. Occasional long periods of standing. Position requires regular interaction with employees and vendors both in person and via e-mail and telephone. Independent travel requirement: up to 25%. Equal Opportunity Employer: disability/veteran Compensation: For certain California based roles, the base salary hiring range for this position is $135,000.00 - $184,800.00 For other California based roles, the base salary hiring range for this position is $124,000.00 - $169,400.00 For Colorado based roles, the base salary hiring range for this position is $118,000.00 - $161,700.00 For Illinois based roles, the base salary hiring range for this position is $124,000.00 - $169,400.00 For other Illinois based roles, the base salary hiring range for this position is $118,000.00 - $161,700.00 For New York based roles, the base salary hiring range for this position is $135,000.00 - $184,800.00 For other New York based roles, the base salary hiring range for this position is $112,000.00 - $154,000.00 For Washington based roles, the base salary hiring range for this position is $124,000.00 - $169,400.00 **The Company makes offers based on many factors, including qualifications and experience. Certain roles may be eligible for incentive compensation. Equal Opportunity Employer: disability/veteran
About Us
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Ryan LLC (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status). Job duties related to this role are to be conducted in a manner that adheres to privacy laws, as well as follows internal governance related to protecting confidential information and trade secrets, and to securing data and company records. Ryan, LLC is an equal opportunity employer and is committed to compliance with all applicable laws prohibiting employment discrimination. It is our policy to take all employment actions and make all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), affectional or sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, citizenship status, genetic predisposition or carrier status, disability, military status, status as a disabled or other protected veteran or any other protected status under applicable law. It is Ryan's policy to make reasonable accommodation for qualified individuals with disabilities. Please contact our People Group at 972.934.0022 or
peoplegroup@ryan.com
if you are interested in applying and need assistance to submit your application, or if you are interested in a position and believe you may require a reasonable a ccommodation in order for you to perform its essential functions. Click
here
to view the entire EEO poster and supplement. *Notice to Canada Candidates – In accordance with the Accessibility for Ontarians with Disabilities Act ( AODA ) and the Canadian Human Rights Act , Ryan ULC will provide accommodation, accessible formats and communication supports for the interview upon request. Ryan welcomes and encourages applications from people with disabilities*. Please access our Privacy Notice in relation to this at the following link for additional information on how we protect and handle personal information . To change or modify any personal information previously provided, please
click here
to access our Data Subject Access Request form .
#J-18808-Ljbffr
Why Ryan? Hybrid Work Options
Award-Winning Culture
Generous Personal Time Off (PTO) Benefits
14-Weeks of 100% Paid Leave for New Parents (Adoption Included)
Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement
Benefits Eligibility Effective Day One
401K with Employer Match
Tuition Reimbursement After One Year of Service
Fertility Assistance Program
Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service
The Senior Manager, Property Tax Implementation Services (“Senior Manager”) manages internal and external property tax software implementation projects to completion. Responsibilities include defining project scope, tasks, timelines, budgets, and resource allocation. The Senior Manager prepares and reviews project deliverables in connection with client onboarding and data management. The Senior Manager oversees the functional and technical direction of projects, including on-time and on-budget delivery of project tasks, such as detailed requirements analysis, process design and configuration, deliverable preparation, and implementation of enterprise-class property tax management software and related processes. The Senior Manager also maintains and supports existing partnerships, client relationships, and provides technical leadership and guidance to his/her team and clients on project status and adherence to timeline and budget. The Senior Manager also assists with business development activities by preparing proposals, engagement agreements, and participating in calls and onsite meetings.
Duties and responsibilities, as they align to Ryan’s Key Results People: Create a positive team experience and working environment Supervise and manage a team of professionals, providing coaching, professional development, and support to ensure project success and individual growth. Client: Responds to customer inquiries in a timely manner. Ensures all deadlines and deliverable requirements are met. Ensure all necessary procedures and controls are adhered to. Maintains strong relationships with various teams/customers being served. Acts as a person of authority related to the services and systems the team supports. Works with team members to effectively prioritize, plan and organize the completion of project milestones and work. Create and manage detailed project plans, as appropriate, ensuring all major milestones are met, budgets are managed, interdependencies are aligned, and key stakeholders are satisfied. Manage to established project controls and proactively escalate and manage project issues and risks to the appropriate stakeholders with clarity, timeliness, and professionalism. Tracks progress and provides timely status reporting of milestones, dependencies, risks and issues to initiative owners, key stakeholders, and leadership. Value: Demonstrates superior knowledge of systems utilized Manages the preparation, review, and processing of all customer reporting requirements. Develops and delivers appropriate training for systems supported as necessary. Participates in system testing as needed. Suggests innovation and process improvement within the team and the business. Gives timely performance feedback to team members and addresses and escalates performance issues. Ensures workload is properly distributed among team members and holds team members accountable for completion of assigned projects. Participates actively in professional organizations. Ensures team compliance with Firm policies, practice guidelines, and standards. Education and Experience: Bachelor’s degree or equivalent with 6-10 years industry experience developing and planning technology-driven solutions, with a progressive record of successful delivery of multiple complex solutions, systems, or services. 4-10 years of leadership/management experience. Ability to prioritize tasks, work on multiple assignments, and manage ambiguity. Ability to work independently and as part of a team. Proven ability to identify and proactively solve problems, mobilizing project team members quickly to meet project objectives. Proven ability to manage multiple projects simultaneously to successful completion Property Tax knowledge experience preferred. Computer Skills: To perform this job successfully, an individual must have advanced knowledge of Microsoft Word, Access, Excel, Outlook, and Internet navigation and research. Superior understanding of the various property tax systems and an understanding of project management applications such as Microsoft Planner, Asana, or ClickUp. Certificates and Licenses: Certified Member of the Institute (CMI) (preferred) Valid driver’s license required. Supervisory Responsibilities: This position directly supervises employees in the Property Tax Implementation Services team and carries out supervisory responsibilities in accordance with the Firm's policies and applicable laws. Work Environment: 100% remote work is available Standard indoor working environment. Long periods of sitting while working at computer. Occasional long periods of standing. Position requires regular interaction with employees and vendors both in person and via e-mail and telephone. Independent travel requirement: up to 25%. Equal Opportunity Employer: disability/veteran Compensation: For certain California based roles, the base salary hiring range for this position is $135,000.00 - $184,800.00 For other California based roles, the base salary hiring range for this position is $124,000.00 - $169,400.00 For Colorado based roles, the base salary hiring range for this position is $118,000.00 - $161,700.00 For Illinois based roles, the base salary hiring range for this position is $124,000.00 - $169,400.00 For other Illinois based roles, the base salary hiring range for this position is $118,000.00 - $161,700.00 For New York based roles, the base salary hiring range for this position is $135,000.00 - $184,800.00 For other New York based roles, the base salary hiring range for this position is $112,000.00 - $154,000.00 For Washington based roles, the base salary hiring range for this position is $124,000.00 - $169,400.00 **The Company makes offers based on many factors, including qualifications and experience. Certain roles may be eligible for incentive compensation. Equal Opportunity Employer: disability/veteran
About Us
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Ryan LLC (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status). Job duties related to this role are to be conducted in a manner that adheres to privacy laws, as well as follows internal governance related to protecting confidential information and trade secrets, and to securing data and company records. Ryan, LLC is an equal opportunity employer and is committed to compliance with all applicable laws prohibiting employment discrimination. It is our policy to take all employment actions and make all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), affectional or sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, citizenship status, genetic predisposition or carrier status, disability, military status, status as a disabled or other protected veteran or any other protected status under applicable law. It is Ryan's policy to make reasonable accommodation for qualified individuals with disabilities. Please contact our People Group at 972.934.0022 or
peoplegroup@ryan.com
if you are interested in applying and need assistance to submit your application, or if you are interested in a position and believe you may require a reasonable a ccommodation in order for you to perform its essential functions. Click
here
to view the entire EEO poster and supplement. *Notice to Canada Candidates – In accordance with the Accessibility for Ontarians with Disabilities Act ( AODA ) and the Canadian Human Rights Act , Ryan ULC will provide accommodation, accessible formats and communication supports for the interview upon request. Ryan welcomes and encourages applications from people with disabilities*. Please access our Privacy Notice in relation to this at the following link for additional information on how we protect and handle personal information . To change or modify any personal information previously provided, please
click here
to access our Data Subject Access Request form .
#J-18808-Ljbffr