Slalom
ServiceNow Technical Architect (CSM or ITx)
Slalom, Charlotte, North Carolina, United States, 28245
ServiceNow Technical Architect (CSM or ITx)
Join to apply for the
ServiceNow Technical Architect (CSM or ITx)
role at
Slalom ServiceNow Technical Architect (CSM or ITx)
4 days ago Be among the first 25 applicants Join to apply for the
ServiceNow Technical Architect (CSM or ITx)
role at
Slalom Who You’ll Work With
As a modern technology company, our Slalom Technologists are disrupting the market and bringing to life the art of the possible for our clients. We have passion for building strategies, solutions, and creative products to help our clients solve their most complex and interesting business problems. We surround our technologists with interesting challenges, innovative minds, and emerging technologies. Who You’ll Work With
As a modern technology company, our Slalom Technologists are disrupting the market and bringing to life the art of the possible for our clients. We have passion for building strategies, solutions, and creative products to help our clients solve their most complex and interesting business problems. We surround our technologists with interesting challenges, innovative minds, and emerging technologies.
Slalom’s Global ServiceNow practice is a team of experienced professionals helping ensure our clients maximize the impact of their ServiceNow investments and unlock value potential from their expansion of ServiceNow’s adoption. We empower our local markets by identifying opportunities, highlighting capabilities, and building multi-disciplinary teams for implementation, configuration, enhancement and operations of ServiceNow.
What You’ll Do
This role is for a Technical Architect who specializes in either CMS or ITx (ITOM, ITAM, ITSM). They should have a high degree of business proficiency, professional maturity, and poise. Critical thinking and working in unfamiliar sectors will be required. Examples would include the following types of activities:
Work with the client using a future focused mindset to understand their long-term Enterprise goals, understand how the ServiceNow platform’s SPM capabilities fits into their Enterprise application ecosystem, design a roadmap, and communicate how the ServiceNow platform could move them towards their goals Participate in and/or lead design workshops, development, testing and deployment activities with some Slalom’s top enterprise and public sector customers Design the business and possibly, the technical architecture for how SPM can help meet the client’s enterprise goals Lead and ensure quality delivery of SPM technical solutions to ensure they meet customer requirements using the most efficient methods that leverage ServiceNow best practices and standards. Mentor teammates on ServiceNow platform best practices about SPM modeling, platform architecture, customizations, etc. Respond to Request for Information/Proposals (RFIs/RFPs) Travel expectations up to 30%; Regional travel opportunities.
What You’ll Bring
Subject matter expertise in ServiceNow platform architecture and hands-on configuration with CSM or ITx (ITSM, ITOM, ITAM). Experience delivering complex ServiceNow CSM or ITx (ITSM, ITOM, ITAM) implementations, with multiple stakeholders ̶ recommending and implementing solutions for exceptional outcomes. Demonstrated understanding of relevant enterprise processes. 3+ years of experience working in a client-facing role in a professional services organization, building and designing solutions that have been delivered to the marketplace Certified ServiceNow System Administrator (CSA) and Application Developer (CAD); additional CIS certifications (e.g., ITSM, ITOM, CSM) strongly preferred. Demonstrated work experience in business and systems analysis, process and data modeling skills. Knowledge of Agile development methodologies. Team-player mindset and willingness to collaborate with all levels of our organization
About Us
Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.
Compensation And Benefits
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that includemeaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.
Slalom is committed to fair and equitable compensation practices. For this position at the Principal level, the base salary pay range is $122,000-$225,000. For this position at the Sr. Principal level, the base salary pay range is $140,000-$258,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.
EEO and Accommodations
Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.
We will accept applications until September 5, 2025.
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Engineering and Information Technology Industries Business Consulting and Services Referrals increase your chances of interviewing at Slalom by 2x Sign in to set job alerts for “Technical Architect” roles.
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Join to apply for the
ServiceNow Technical Architect (CSM or ITx)
role at
Slalom ServiceNow Technical Architect (CSM or ITx)
4 days ago Be among the first 25 applicants Join to apply for the
ServiceNow Technical Architect (CSM or ITx)
role at
Slalom Who You’ll Work With
As a modern technology company, our Slalom Technologists are disrupting the market and bringing to life the art of the possible for our clients. We have passion for building strategies, solutions, and creative products to help our clients solve their most complex and interesting business problems. We surround our technologists with interesting challenges, innovative minds, and emerging technologies. Who You’ll Work With
As a modern technology company, our Slalom Technologists are disrupting the market and bringing to life the art of the possible for our clients. We have passion for building strategies, solutions, and creative products to help our clients solve their most complex and interesting business problems. We surround our technologists with interesting challenges, innovative minds, and emerging technologies.
Slalom’s Global ServiceNow practice is a team of experienced professionals helping ensure our clients maximize the impact of their ServiceNow investments and unlock value potential from their expansion of ServiceNow’s adoption. We empower our local markets by identifying opportunities, highlighting capabilities, and building multi-disciplinary teams for implementation, configuration, enhancement and operations of ServiceNow.
What You’ll Do
This role is for a Technical Architect who specializes in either CMS or ITx (ITOM, ITAM, ITSM). They should have a high degree of business proficiency, professional maturity, and poise. Critical thinking and working in unfamiliar sectors will be required. Examples would include the following types of activities:
Work with the client using a future focused mindset to understand their long-term Enterprise goals, understand how the ServiceNow platform’s SPM capabilities fits into their Enterprise application ecosystem, design a roadmap, and communicate how the ServiceNow platform could move them towards their goals Participate in and/or lead design workshops, development, testing and deployment activities with some Slalom’s top enterprise and public sector customers Design the business and possibly, the technical architecture for how SPM can help meet the client’s enterprise goals Lead and ensure quality delivery of SPM technical solutions to ensure they meet customer requirements using the most efficient methods that leverage ServiceNow best practices and standards. Mentor teammates on ServiceNow platform best practices about SPM modeling, platform architecture, customizations, etc. Respond to Request for Information/Proposals (RFIs/RFPs) Travel expectations up to 30%; Regional travel opportunities.
What You’ll Bring
Subject matter expertise in ServiceNow platform architecture and hands-on configuration with CSM or ITx (ITSM, ITOM, ITAM). Experience delivering complex ServiceNow CSM or ITx (ITSM, ITOM, ITAM) implementations, with multiple stakeholders ̶ recommending and implementing solutions for exceptional outcomes. Demonstrated understanding of relevant enterprise processes. 3+ years of experience working in a client-facing role in a professional services organization, building and designing solutions that have been delivered to the marketplace Certified ServiceNow System Administrator (CSA) and Application Developer (CAD); additional CIS certifications (e.g., ITSM, ITOM, CSM) strongly preferred. Demonstrated work experience in business and systems analysis, process and data modeling skills. Knowledge of Agile development methodologies. Team-player mindset and willingness to collaborate with all levels of our organization
About Us
Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.
Compensation And Benefits
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that includemeaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.
Slalom is committed to fair and equitable compensation practices. For this position at the Principal level, the base salary pay range is $122,000-$225,000. For this position at the Sr. Principal level, the base salary pay range is $140,000-$258,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.
EEO and Accommodations
Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.
We will accept applications until September 5, 2025.
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Engineering and Information Technology Industries Business Consulting and Services Referrals increase your chances of interviewing at Slalom by 2x Sign in to set job alerts for “Technical Architect” roles.
Charlotte, NC $166,560.00-$249,840.00 1 month ago Fort Mill, SC $155,288.00-$258,813.00 4 days ago Charlotte, NC $111,600.00-$212,000.00 1 week ago Charlotte, NC $167,032.32-$226,686.72 2 weeks ago Principal Enterprise Architect - Hybrid Infrastructure
Charlotte, NC $163,040.00-$244,560.00 4 days ago Principal Enterprise Architect - Financial Systems and Support Services (SAP)
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Charlotte, NC $130,000.00-$190,000.00 1 week ago Fort Mill, SC $155,288.00-$258,813.00 3 weeks ago Charlotte, NC $110,000.00-$142,000.00 2 weeks ago Charlotte, NC $115,000.00-$200,000.00 5 days ago Charlotte, NC $86,700.00-$156,100.00 2 weeks ago Charlotte, NC $111,408.00-$189,738.00 3 weeks ago Azure Cloud Data Architect - Purchase NY, Morristown NJ, Charlotte NC (Hybrid)
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Fort Mill, SC $92,118.00-$202,730.00 5 days ago Teamcenter Solution Architect ( USC and Green Card Only)
VP Engineering Lead - Mobile iOS/Android
Fort Mill, SC $155,288.00-$258,813.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr