MBTA
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Senior Civil Rights Investigator
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MBTA 2 days ago Be among the first 25 applicants Join to apply for the
Senior Civil Rights Investigator
role at
MBTA This range is provided by MBTA. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. The Senior Civil Rights Investigator (Sr. CRI) will oversee and supervise the tasks and duties of the other Junior Civil Rights Investigators (Jr. CRI). Additionally, the Sr. CRI will be responsible for a caseload of investigations of complaints/allegations of discrimination, harassment, and retaliation, in violation of MassDOT/MBTA Equal Employment Opportunity (EEO) Policies. The Sr. CRI will be required to conduct factual investigations, and attempt to resolve informal complaints, and prepare written findings and recommendations to resolve formal complaints. Duties & Responsibilities: Compile and review pertinent documents and interview parties and witnesses. Prepare reports, findings and recommendations, and correspondence relating to civil rights and diversity programs. Perform timely and thorough investigations of civil rights complaints, including office and onsite interviews of parties and witnesses. Analyze evidence and draft findings and recommendations and identify through statistical and anecdotal evidence and findings, patterns of civil rights violations recommending remedial action where appropriate, including mediation and training. Provide training to employees, both individually and in classroom settings. Facilitate mediations and other forms of Alternative Dispute Resolutions of disputes between employees as a result of investigations or upon request by supervisors or employees. Assist in the development and delivery of antidiscrimination, harassment and retaliation training. Maintain strict confidentiality regarding the sensitive nature of investigations. Respond to each inquiry, whether from a customer, vendor or coworker in a courteous and professional manner. Oversee and assist in the professional development of the Junior Civil Rights Investigator. Complete special projects as assigned by Director of Investigations, Training & Mediation, or the Deputy Chief Diversity Officer. Supervision of Junior Civil Rights Investigators. Perform all other duties and projects that may be assigned. Supervision Minimum Requirements & Qualifications: Bachelor's degree from an accredited institution in related field. Five (5) years of experience conducting civil rights or discrimination investigations. A working knowledge of Massachusetts and federal civil rights statutes, regulations and policies, and familiarity with labor relations investigation procedures and employment law. Effective organizational, multitasking, time management and quantitative skills. Demonstrate progressively increased responsibility throughout work history. Excellent customer service, writing, communication, conflict resolution and comprehension skills. Ability to provide internal and external customers with a courteous and professional experience. Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Other Industries
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Senior Civil Rights Investigator
role at
MBTA 2 days ago Be among the first 25 applicants Join to apply for the
Senior Civil Rights Investigator
role at
MBTA This range is provided by MBTA. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. The Senior Civil Rights Investigator (Sr. CRI) will oversee and supervise the tasks and duties of the other Junior Civil Rights Investigators (Jr. CRI). Additionally, the Sr. CRI will be responsible for a caseload of investigations of complaints/allegations of discrimination, harassment, and retaliation, in violation of MassDOT/MBTA Equal Employment Opportunity (EEO) Policies. The Sr. CRI will be required to conduct factual investigations, and attempt to resolve informal complaints, and prepare written findings and recommendations to resolve formal complaints. Duties & Responsibilities: Compile and review pertinent documents and interview parties and witnesses. Prepare reports, findings and recommendations, and correspondence relating to civil rights and diversity programs. Perform timely and thorough investigations of civil rights complaints, including office and onsite interviews of parties and witnesses. Analyze evidence and draft findings and recommendations and identify through statistical and anecdotal evidence and findings, patterns of civil rights violations recommending remedial action where appropriate, including mediation and training. Provide training to employees, both individually and in classroom settings. Facilitate mediations and other forms of Alternative Dispute Resolutions of disputes between employees as a result of investigations or upon request by supervisors or employees. Assist in the development and delivery of antidiscrimination, harassment and retaliation training. Maintain strict confidentiality regarding the sensitive nature of investigations. Respond to each inquiry, whether from a customer, vendor or coworker in a courteous and professional manner. Oversee and assist in the professional development of the Junior Civil Rights Investigator. Complete special projects as assigned by Director of Investigations, Training & Mediation, or the Deputy Chief Diversity Officer. Supervision of Junior Civil Rights Investigators. Perform all other duties and projects that may be assigned. Supervision Minimum Requirements & Qualifications: Bachelor's degree from an accredited institution in related field. Five (5) years of experience conducting civil rights or discrimination investigations. A working knowledge of Massachusetts and federal civil rights statutes, regulations and policies, and familiarity with labor relations investigation procedures and employment law. Effective organizational, multitasking, time management and quantitative skills. Demonstrate progressively increased responsibility throughout work history. Excellent customer service, writing, communication, conflict resolution and comprehension skills. Ability to provide internal and external customers with a courteous and professional experience. Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Other Industries
Government Administration Referrals increase your chances of interviewing at MBTA by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Pension plan Tuition assistance Disability insurance Get notified about new Investigator jobs in
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Clinical Investigator Genitourinary Oncology
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Waltham, MA $140,000.00-$155,000.00 2 days ago Research Investigator Analytical Development
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Associate Director, Pharmacovigilance (PV) Operations
Somerville, MA $160,000.00-$224,000.00 2 days ago Associate Director, Drug Safety and Pharmacovigilance (PV) Scientist
Somerville, MA $140,000.00-$190,000.00 2 days ago Executive Director, Field Medical Affairs
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Needham, MA $130,000.00-$150,000.00 2 weeks ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr