Street Outreach Case Manager QT (Part-Time)

Part-Time Atlanta, GA, US 12 days ago Requisition ID: 1043 Reports to: Outreach Emergency Services Program Manager Position Summary: The Street Outreach Case Managers role is to proactively engage with individuals experiencing homelessness in public places such as gas stations, streets, parks, and other outdoor settings. This role emphasizes building trust and relationships with a highly vulnerable population, providing immediate support and linkage to essential services, and coordinating with broader community resources. By conducting regular street-based outreach efforts, the case manager acts as a bridge, facilitating the transition from life on the streets to stable housing and essential supportive services, thereby reducing the prevalence of homelessness and improving individual well-being in the community. EssentialDutiesand Responsibilities: Collaborate proactively with the HOPE Atlanta organization and team members to uphold the mission and vision. AttendandcontributetomonthlydepartmentmeetingsandparticipateinHOPEAtlanta community events. Activelyengageandbuildtrustwithindividualsexperiencinghomelessnessthroughregularand assertive street outreach, ensuring a focus on various vulnerable groups such as the elderly, chronically homeless, disabled veterans, HIV/AIDS patients, LGBTQ community, victims of human trafficking, and more. AssessindividualsforserviceeligibilityandswiftlyconductintakeprocesseswithintheClient Track HMIS system. DeveloppersonalizedIndividualServicePlans(ISP)addressingbothimmediateneedsandlong- term goals. Linkindividualstorelevantagenciesandmainstreambenefits,ensuringtheyaccessvital services such as healthcare, childcare, housing counseling, and more. Offercrisiscounselingandemergencyservicesasandwhenrequired. Assist clients in gathering essential documents like IDs, birth certificates, social security cards, andpertinentHUDMcKinneyforms,pavingthewayforasmoothtransitiontohousingsolutions. Transportclientswhennecessaryandsupportwithhousingapplicationprocesses. Maintainmeticulousclientfiles,ensuringtheyareuptodatewithintheClientTrackHMIS system. Documentclientinteractions,progress,baJTiers,andservicesrenderedinatimelyandefficient manner; case notes should be updated in the HMIS system within 72 hours of contact. Producemonthlyreports,detailingoutreachactivitiesandoutcomes,andsubmittotheprogram manager. Workalongsidepartnersandstakeholderstofocusoutreacheffortsonspecifichigh-need locations, determining needs and priorities. EnrollallengagedclientsintotheCoordinatedEntry(CE)systemandensuretheyareenrolledin outreach and navigation within a 72-hour window. Construct and regularly update a by-name list for effective client tracking and prioritization. Engage in consistent follow-up with clients who may be initially hesitant about accepting services, ensuring they are not left behind. Actively participate in the annual Atlanta CoC Point in Time count (PIT), designating and collaborating with a PIT contact for related tasks. Maintain consistent communication with partner agencies to ensure seamless service delivery. Stay adaptable, undertaking other duties as assigned, and always prioritizing the welfare and stability of clients above all else. Outreach team members may be required to provide services outside of the traditional 9-5 hours, as needed to ensure individuals are engaged and reflected in. by name lists. This may include early morning and evening visits where needed. Additional Duties and Responsibilities:

This job description is intended to convey information essential to understanding the scope of the positionanditisnotintendedtobeanexhaustivelistofskills,efforts,duties,responsibilitiesorworking conditions associated with the position. Qualifications Bachelor's degree in social work, psychology, public health or in related field of social services and (2) two years' experience working with homeless population or some equivalent combination of education and experience. Experienceworkingwithpeopleexperiencinghomelessness. Experience conducting outreach (places/spaces not meant for human habitation, i.e., street/sidewalks, highway off-ramps, under bridges, encampments, abandoned buildings). Possess a valid Georgia driver's license, with a good driving record and reliable transportation

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