Aimbridge Hospitality
BEI San Francisco, Trademark Collection - Director Front Office
Aimbridge Hospitality, San Francisco, California, United States, 94199
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BEI San Francisco, Trademark Collection - Director Front Office
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Aimbridge Hospitality 3 days ago Be among the first 25 applicants Join to apply for the
BEI San Francisco, Trademark Collection - Director Front Office
role at
Aimbridge Hospitality Aimbridge Hospitality provided pay range This range is provided by Aimbridge Hospitality. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $80,000.00/yr - $95,000.00/yr As a Director of Front Office, you would be responsible for directing and administering of all Front Desk operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Provides assistance with rooms financial reporting as needed and provides directional support and guidance to the property Guest Loyalty Manager. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities.
Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.
Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative, executive, or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time.
Qualifications
Bachelor’s degree in Business or Hospitality Management with at least 5 years of progressive Front Office management experience in a 500+ room hotel with meeting space is preferred, or an applicable Associate’s degree with at least 3 years of Front Office management experience is required. Specific brand experience/OnQ (PMS – property management) Certification (as defined by property), 500+ room experience, and/or previous director level experience preferred.
Job Responsibilities
Directs and administers all Guest Services operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, brand marketing initiatives developed by the revenue team, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation Monitors and develops associate performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward Monitors and assesses service and satisfaction trends, evaluate and address issues and make improvements accordingly Initiates and implement marketing and up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue Implements and monitors all corporate marketing programs Ensures associates have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events Runs and completes daily reports, analyze data and make decisions based on data Resolves guest issues and concerns to guest satisfaction Recruits, interviews and trains associates Participates in the Property Manager on Duty program. Is certified to respond to emergencies, including but not limited to the operation of the Fire Panel, communication with emergency personnel such as Police and Fire Department. Completes tasks or projects as assigned or as required.
Benefits
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Property Information
BEI San Francisco, Trademark Collection by Wyndham Delight in Downtown San Francisco Located in the heart of the city the elegant BEI Hotel features a gym, 396 well-appointed guest rooms, and 2,800 sq. ft of meeting space. Just 14 miles from San Francisco International Airport (SFO) and 20 miles from Oakland International Airport (OAK), this contemporary, non-smoking hotel is surrounded by world-class restaurants and minutes from Civic Center Plaza, Moscone Center, and Union Square. If work brings you here, you’ll have easy access to the Financial District as well as tech giants like Twitter, Uber, and Salesforce. About Evolution Hospitality As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it’s this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.Seniority level
Seniority levelDirector Employment type
Employment typeFull-time Job function
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BEI San Francisco, Trademark Collection - Director Front Office
role at
Aimbridge Hospitality 3 days ago Be among the first 25 applicants Join to apply for the
BEI San Francisco, Trademark Collection - Director Front Office
role at
Aimbridge Hospitality Aimbridge Hospitality provided pay range This range is provided by Aimbridge Hospitality. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $80,000.00/yr - $95,000.00/yr As a Director of Front Office, you would be responsible for directing and administering of all Front Desk operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Provides assistance with rooms financial reporting as needed and provides directional support and guidance to the property Guest Loyalty Manager. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities.
Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.
Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative, executive, or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time.
Qualifications
Bachelor’s degree in Business or Hospitality Management with at least 5 years of progressive Front Office management experience in a 500+ room hotel with meeting space is preferred, or an applicable Associate’s degree with at least 3 years of Front Office management experience is required. Specific brand experience/OnQ (PMS – property management) Certification (as defined by property), 500+ room experience, and/or previous director level experience preferred.
Job Responsibilities
Directs and administers all Guest Services operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, brand marketing initiatives developed by the revenue team, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation Monitors and develops associate performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward Monitors and assesses service and satisfaction trends, evaluate and address issues and make improvements accordingly Initiates and implement marketing and up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue Implements and monitors all corporate marketing programs Ensures associates have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events Runs and completes daily reports, analyze data and make decisions based on data Resolves guest issues and concerns to guest satisfaction Recruits, interviews and trains associates Participates in the Property Manager on Duty program. Is certified to respond to emergencies, including but not limited to the operation of the Fire Panel, communication with emergency personnel such as Police and Fire Department. Completes tasks or projects as assigned or as required.
Benefits
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Property Information
BEI San Francisco, Trademark Collection by Wyndham Delight in Downtown San Francisco Located in the heart of the city the elegant BEI Hotel features a gym, 396 well-appointed guest rooms, and 2,800 sq. ft of meeting space. Just 14 miles from San Francisco International Airport (SFO) and 20 miles from Oakland International Airport (OAK), this contemporary, non-smoking hotel is surrounded by world-class restaurants and minutes from Civic Center Plaza, Moscone Center, and Union Square. If work brings you here, you’ll have easy access to the Financial District as well as tech giants like Twitter, Uber, and Salesforce. About Evolution Hospitality As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it’s this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.Seniority level
Seniority levelDirector Employment type
Employment typeFull-time Job function
Job functionAccounting/Auditing and Finance IndustriesHospitality Referrals increase your chances of interviewing at Aimbridge Hospitality by 2x Sign in to set job alerts for “Director of Collections” roles. San Mateo, CA $191,200.00-$274,850.00 3 days ago San Francisco, CA $100,000.00-$120,000.00 2 weeks ago Foster City, CA $180,000.00-$220,000.00 1 month ago Director of Operations (must have Port/Terminal experience) Oakland, CA $175,000.00-$215,000.00 1 day ago San Mateo, CA $217,000.00-$301,000.00 1 day ago San Francisco, CA $190,000.00-$230,000.00 2 weeks ago Director of Operations | Residential Real Estate San Francisco County, CA $175,000.00-$190,000.00 2 weeks ago Director of Operations | Residential Real Estate San Francisco County, CA $175,000.00-$190,000.00 4 weeks ago San Francisco, CA $200,000.00-$260,000.00 2 weeks ago San Francisco, CA $165,000.00-$265,000.00 1 day ago South San Francisco, CA $120,000.00-$130,000.00 1 day ago San Francisco, CA $144,066.00-$190,000.00 1 month ago ASSISTANT DIRECTOR OF SYSTEMWIDE LICENSING - REMOTE WITHIN CALIFORNIA Oakland, CA $160,000.00-$180,000.00 2 days ago San Francisco, CA $156,000.00-$180,000.00 2 days ago Director of Regulatory Operations-620607 Redwood City, CA $100.00-$150.00 4 days ago San Francisco, CA $120,000.00-$160,000.00 3 months ago San Francisco, CA $160,000.00-$180,000.00 1 day ago Director, Airport Growth, Strategy, Operations & PartnershipsDirector, C.V. Starr East Asian Library and Assistant University LibrarianDirector, Content Operations (Bangkok-based, relocation provided) San Francisco, CA $175,000.00-$185,000.00 6 days ago 6400 CA EAST BAY AREA ADMIN - DIRECTOR RESIDENTIAL OPERATIONS6400 CA EAST BAY AREA ADMIN - DIRECTOR RESIDENTIAL OPERATIONSDirector, Sports Operations (5173U), Intercollegiate Athletics - #80448 San Francisco, CA $140,000.00-$170,000.00 6 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr