ZipRecruiter
ServiceNow Solution Architect-W2 Only
ZipRecruiter, Huntsville, Alabama, United States, 35824
Job DescriptionJob Description
This is a remote position.
Job title: ServiceNow Solution Architect
Duration: Long term
Location: REMOTE Experience Required: 10+ years
Must Have Skills
ITSM
ITOM
CSM
ServiceNow Solution Architect
Key Responsibilities:
Solution Design & Architecture Lead the design and architecture of ServiceNow solutions, ensuring alignment with business and IT strategies.
Define technical standards, best practices, and governance models for ServiceNow implementations.
Architect scalable and maintainable solutions across ITSM, ITOM, CSM, HRSD, SecOps, GRC, and other modules.
Provide architectural guidance for custom applications and enhancements within ServiceNow.
Development & Implementation
Oversee the design and development of workflows, business rules, UI policies, and client scripts.
Ensure optimal performance, security, and compliance in ServiceNow implementations.
Lead ServiceNow upgrades and migrations, ensuring minimal business impact.
Design custom integrations with third-party applications using REST, SOAP APIs, Integration Hub, and MID Servers.
Stakeholder Collaboration & Leadership
Work closely with business stakeholders, developers, administrators, and leadership teams to gather requirements and translate them into technical solutions.
Provide technical leadership and mentorship to development teams.
Conduct architectural reviews, impact assessments, and design validation.
Platform Governance & Performance Optimization
Establish and enforce governance policies to ensure ServiceNow best practices.
Perform platform health checks, performance tuning, and optimization.
Ensure compliance with ITIL and enterprise architecture frameworks.
Operational Excellence & Innovation
Drive automation and AI-driven enhancements to improve ServiceNow efficiency.
Stay up to date with ServiceNow releases, features, and industry trends, recommending innovations.
Conduct periodic service reviews and post-implementation evaluations.
Required Qualifications & Experience:
ServiceNow Expertise
10+ years of experience in designing and developing
ServiceNow solutions .
Strong expertise in
ITSM, ITOM, CSM, HRSD, GRC, SecOps , and custom applications.
In-depth knowledge of
Common Service Data Model (CSDM), CMDB, Discovery, Event Management,
and
Service Mapping.
Hands-on experience with
ServiceNow scripting (JavaScript, Glide API, Business Rules, Script Includes, UI Policies, Client Scripts, and Flow Designer).
Experience in
ServiceNow integration
with external systems ( REST, SOAP, LDAP, SSO, MID Server, and Integration Hub).
Deep understanding of
ServiceNow security , access controls, and data privacy best practices.
Technical & Architecture Skills
Experience in
enterprise architecture ,
cloud computing , and
SaaS
platforms.
Strong understanding of
Microservices, APIs,
and modern integration strategies.
Familiarity with
DevOps, CI/CD, Agile,
and
ITIL
methodologies .
Performance optimization experience in large-scale
ServiceNow implementations .
Soft Skills & Work Environment:
Strong communication and stakeholder management skills.
Ability to translate business requirements into technical solutions.
Leadership and mentoring capabilities for guiding development teams.
Analytical mindset with problem-solving and troubleshooting skills.
Certifications:
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Implementation Specialist (CIS) ITSM, ITOM, CSM, HRSD, SecOps, or GRC
ServiceNow Certified Application Developer (CAD)
ServiceNow Certified Technical Architect (CTA) ()
ITIL v4 Certification ()
If you are interested, please send your Updated Resume, DL Copy with the following info at the earliest;
Full Legal Name:
Current City, State, Zip:
Interview Availability:
Start availability:
Work Authorization:
Phone No:
Hourly Rate:
#J-18808-Ljbffr
Location: REMOTE Experience Required: 10+ years
Must Have Skills
ITSM
ITOM
CSM
ServiceNow Solution Architect
Key Responsibilities:
Solution Design & Architecture Lead the design and architecture of ServiceNow solutions, ensuring alignment with business and IT strategies.
Define technical standards, best practices, and governance models for ServiceNow implementations.
Architect scalable and maintainable solutions across ITSM, ITOM, CSM, HRSD, SecOps, GRC, and other modules.
Provide architectural guidance for custom applications and enhancements within ServiceNow.
Development & Implementation
Oversee the design and development of workflows, business rules, UI policies, and client scripts.
Ensure optimal performance, security, and compliance in ServiceNow implementations.
Lead ServiceNow upgrades and migrations, ensuring minimal business impact.
Design custom integrations with third-party applications using REST, SOAP APIs, Integration Hub, and MID Servers.
Stakeholder Collaboration & Leadership
Work closely with business stakeholders, developers, administrators, and leadership teams to gather requirements and translate them into technical solutions.
Provide technical leadership and mentorship to development teams.
Conduct architectural reviews, impact assessments, and design validation.
Platform Governance & Performance Optimization
Establish and enforce governance policies to ensure ServiceNow best practices.
Perform platform health checks, performance tuning, and optimization.
Ensure compliance with ITIL and enterprise architecture frameworks.
Operational Excellence & Innovation
Drive automation and AI-driven enhancements to improve ServiceNow efficiency.
Stay up to date with ServiceNow releases, features, and industry trends, recommending innovations.
Conduct periodic service reviews and post-implementation evaluations.
Required Qualifications & Experience:
ServiceNow Expertise
10+ years of experience in designing and developing
ServiceNow solutions .
Strong expertise in
ITSM, ITOM, CSM, HRSD, GRC, SecOps , and custom applications.
In-depth knowledge of
Common Service Data Model (CSDM), CMDB, Discovery, Event Management,
and
Service Mapping.
Hands-on experience with
ServiceNow scripting (JavaScript, Glide API, Business Rules, Script Includes, UI Policies, Client Scripts, and Flow Designer).
Experience in
ServiceNow integration
with external systems ( REST, SOAP, LDAP, SSO, MID Server, and Integration Hub).
Deep understanding of
ServiceNow security , access controls, and data privacy best practices.
Technical & Architecture Skills
Experience in
enterprise architecture ,
cloud computing , and
SaaS
platforms.
Strong understanding of
Microservices, APIs,
and modern integration strategies.
Familiarity with
DevOps, CI/CD, Agile,
and
ITIL
methodologies .
Performance optimization experience in large-scale
ServiceNow implementations .
Soft Skills & Work Environment:
Strong communication and stakeholder management skills.
Ability to translate business requirements into technical solutions.
Leadership and mentoring capabilities for guiding development teams.
Analytical mindset with problem-solving and troubleshooting skills.
Certifications:
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Implementation Specialist (CIS) ITSM, ITOM, CSM, HRSD, SecOps, or GRC
ServiceNow Certified Application Developer (CAD)
ServiceNow Certified Technical Architect (CTA) ()
ITIL v4 Certification ()
If you are interested, please send your Updated Resume, DL Copy with the following info at the earliest;
Full Legal Name:
Current City, State, Zip:
Interview Availability:
Start availability:
Work Authorization:
Phone No:
Hourly Rate:
#J-18808-Ljbffr