License And Applications Analyst

Introduction TheState of ConnecticutDepartment of Consumer Protection (DCP)is accepting applications for a License and Applications Analystwithin the Gaming Division in Hartford. The DCP Gaming Division is responsible for regulating legal gambling programs in Connecticut, which is comprised of casinos, lottery, off-track betting, sports wagering, online gaming, and fantasy contests. This is accomplished through a rigorous program of game and system approvals, licensing, inspections, monitoring, audits, and investigations, which are conducted to best safeguard consumer interest and integrity of the gaming process. Continue to Enjoy: Visit ourState Employee Benefits Overviewpage! Professional growth and development opportunities. A healthywork/life balanceto all employees. Position Details: Full-time, 40 hours/week Monday - Friday, 7:30 AM-4:00 PM May include work on evenings and weekends Hybrid work environment available 450 Columbus Blvd, Hartford Position Responsibilities: As part of our Gaming Division, the License and Application Analyst is responsible for the entire license process, including annual renewal and perpetual maintenance of individual gaming occupational license applicants pursuant to Connecticut General Statutes, Tribal-State Compact/Federal Procedures, and DCP Regulations. Additional responsibilities include: Assist in administration of licensure, certification, and/or permitting functions Review, evaluate, and analyze factors and incidents impacting regulatory responsibility, including applications for licensure, certification, and proper permit authority for compliance with relevant agency statutes, regulations, policies, procedures, and practices Process initial and renewal applications Respond to mail, telephone, and personal inquiries from consumers, governmental agencies, and interested parties requesting information concerning entities regulated by the department Explain regulatory laws and agency regulations to applicants, licensees, and consumers Conduct research, collect data, and analyze information relating to the application review process Provide technical assistance to clerical staff Authorize issuance of licenses, permits, and/or certifications May participate in public hearings concerning issuance, revocation, or amendment of certificates, licenses, or permits May review documents and related materials for criminal convictions and bankruptcy files Performs related duties as required Selection Plan In order to be considered for this job opening,you must be a current State of CT employee of the agency listed abovefor at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application. FOR ASSISTANCE IN APPLYING: Check out ourApplicant Tips on How to Apply! Need more resources? Visit ourApplicant Reference Libraryfor additional support throughout the recruitment process. BEFORE YOU APPLY: Meet Minimum Qualifications:Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified. Educational Credits:List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting. Resume Policy:PerPublic Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency. Preferred Shift/Location:Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift. Timely Submission:All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailingDAS.SHRM@ct.gov. Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other. Note: Theonly wayto apply to this posting is via the Apply or Apply Online buttons on the official State of Connecticut Online Employment Center job posting. AFTER YOU APPLY: Referral Questions:This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaires expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Prepare For An Interview:Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpfulInterview Preparation Guideto make the best impression! Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks. The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class. Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available atwww.ct.gov/ethics. QUESTIONS? WERE HERE TO HELP: Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out toSharon McIntosh,atSharon.McIntosh@ct.gov. PURPOSE OF JOB CLASS (NATURE OF WORK) In a state agency this class is accountable for independently performing a full range of tasks involving the processing of license and registration applications in an agency with regulatory responsibility for specific industries or businesses. EXAMPLES OF DUTIES Assists in administration of licensure, certification and/or permitting functions; Reviews, evaluates and analyzes factors and incidents impacting on regulatory responsibility including applications for licensure, certification and proper permit authority for compliance to relevant agency statutes, regulations, policies, procedures and practices; Processes initial and renewal applications; Responds to mail, telephone and personal inquiries from consumers, governmental agencies, interested parties requesting information concerning entities regulated by department; Explains regulatory laws and agency regulations to applicants, licensees and consumers; Conducts research, collects data and analyzes information relating to application review process; Provides technical assistance to clerical staff; Authorizes issuance of licenses, permits and/or certifications; May participate in public hearings concerning issuance, revocation or amendment of certificates, licenses or permits; May review documents and related materials for criminal convictions and bankruptcy files; Performs related duties as required. KNOWLEDGE, SKILL AND ABILITY Knowledge of relevant licensure, certification or permit functions of regulated entities; relevant regulated industry operations, practices and procedures; statistics; Skills interpersonal skills; oral and written communication skills; Ability to understand, interpret and apply laws, regulations and other written materials pertaining to entities regulated by department; research, analyze and evaluate data and prepare comprehensive written reports; utilize computer software. MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE Five (5) years of experience performing technical or complex clerical duties involving the review or processing of licenses, certifications or permits for a governmental regulatory agency or in a regulated industry. NOTE: For state employees this is interpreted at the level of Office Assistant. MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree. Successful completion of a Connecticut Careers Trainee program approved by the Department of Administrative Services may be substituted for the General Experience. PREFERRED QUALIFICATIONS Experience in the administration of licensure, certification, and permitting functions pertaining to Department of Consumer Protection (DCP) regulated gaming activities in Connecticut Experience responding to inquiries from the public and licensees related to gaming operations or a regulated industry Experience interacting with outside vendors, licensing agencies, or divisions Experience or training using e-License application, system workflows, approval automation, issuance of deficiency notices, and tracking Experience reviewing background information documents such as criminal background, organizational, financial statements, tax returns, or credit report inquiries Conclusion AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. ACKNOWLEDGEMENT As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility. #J-18808-Ljbffr