COMMUNITY HEALTH PARTNERSHIP OF ILLINOIS
Operations Manager
COMMUNITY HEALTH PARTNERSHIP OF ILLINOIS, Kankakee, Illinois, United States
Job Description
Job Description
Position: Operations Manager Location: Kankakee, IL Community Health Partnership of Illinois is a is a non-profit organization that provides primary health care to migrant farmworkers and other medically underserved populations throughout northern and central Illinois that specializes in primary preventative medical, dental, and behavioral health service. Our focus is delivering quality, culturally responsive health care services to our patients, caregivers, and partners in the communities we serve. The
Operations
Manager (OM)
oversees business and
patient
services
operations
for
multiple Community
Health
Partnership
of
Illinois (CHP)
satellite health center sites. The OM is responsible for overall growth, financial well-being, development and quality of services for patients working in collaboration with the VP of Operations, Nursing Director and other key Executive Staff. The OM is a key part of the Leadership Team with key responsibilities for the effective and successful management of labor, productivity, quality control, customer service and safety measures around the health centers. Th OM is responsible for overseeing, directing and supporting key clinical and administrative leaders to ensure the performance targets for medical, dental and behavioral health is achieved, patient schedule is efficient and patient access and customer service goals are achieved. The OM
will monitor
site staff
work schedules,
ensure
the
centers
are adequately
staff,
ensure proper administrative workflows are implement, manage business processes, supplies and inventory management and ensure information flow is developed, goals and objectives are clear. Duties/Responsibilities: Oversees
the entire facility operations
from opening to closure, responding to emergency calls, operational hours and days and the accuracy of positing for all assigned sites. Responsible
for
the
appropriate
specialty
scheduling
that will achieve patient and provider
productivity success
Manage
from
research
and
guide
the
development
team
with
the
demographic
of
patients
populations for the recruitment and utilization of these sites. Qualifications Bachelor's Degree in health care administration or a related field from an accredited institution. Masters' degree highly desirable Three years supervisory/ management experience. Bilingual (Spanish-English) highly desirable. Excellent
skills
in managing people and programs concurrently. Demonstrated ability to manage multiple projects. Leadership/Conflict
Management/Decision -Making/People Management/Data Entry Skills Data Processing
Skills/Dependable/Critical
Thinking Skills/Problem Solving Skills/Excellent Communication Skills Persuasiveness
Job Description
Position: Operations Manager Location: Kankakee, IL Community Health Partnership of Illinois is a is a non-profit organization that provides primary health care to migrant farmworkers and other medically underserved populations throughout northern and central Illinois that specializes in primary preventative medical, dental, and behavioral health service. Our focus is delivering quality, culturally responsive health care services to our patients, caregivers, and partners in the communities we serve. The
Operations
Manager (OM)
oversees business and
patient
services
operations
for
multiple Community
Health
Partnership
of
Illinois (CHP)
satellite health center sites. The OM is responsible for overall growth, financial well-being, development and quality of services for patients working in collaboration with the VP of Operations, Nursing Director and other key Executive Staff. The OM is a key part of the Leadership Team with key responsibilities for the effective and successful management of labor, productivity, quality control, customer service and safety measures around the health centers. Th OM is responsible for overseeing, directing and supporting key clinical and administrative leaders to ensure the performance targets for medical, dental and behavioral health is achieved, patient schedule is efficient and patient access and customer service goals are achieved. The OM
will monitor
site staff
work schedules,
ensure
the
centers
are adequately
staff,
ensure proper administrative workflows are implement, manage business processes, supplies and inventory management and ensure information flow is developed, goals and objectives are clear. Duties/Responsibilities: Oversees
the entire facility operations
from opening to closure, responding to emergency calls, operational hours and days and the accuracy of positing for all assigned sites. Responsible
for
the
appropriate
specialty
scheduling
that will achieve patient and provider
productivity success
Manage
from
research
and
guide
the
development
team
with
the
demographic
of
patients
populations for the recruitment and utilization of these sites. Qualifications Bachelor's Degree in health care administration or a related field from an accredited institution. Masters' degree highly desirable Three years supervisory/ management experience. Bilingual (Spanish-English) highly desirable. Excellent
skills
in managing people and programs concurrently. Demonstrated ability to manage multiple projects. Leadership/Conflict
Management/Decision -Making/People Management/Data Entry Skills Data Processing
Skills/Dependable/Critical
Thinking Skills/Problem Solving Skills/Excellent Communication Skills Persuasiveness