Accounts Receivable Specialist

Job Summary:

The Accounts Receivable Clerk will assist in ensuring that the company receives payment for goods and services offered to clients. This position requires a high level of attention to detail, the ability to work closely with a small team, and the initiative to identify and correct billing errors before invoices are finalized. The ideal candidate will take pride in accurate work and strong collaboration.

Duties/Responsibilities:

• Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable.
• Maintains and updates customer files, including name or address changes, mergers, or mailing attentions including having all Terms of Service on File with any or all Service Agreements for Customers.
• Drafts correspondence for standard past-due accounts and collections, identifies delinquent accounts by reviewing files, and contacts delinquent accountholders to request payment.
• Creates reports regarding the current status of customer accounts as requested.
• Research customer discrepancies and past-due amounts with the assistance of the Collections Manager and other staff.
• Collaborates with Office Manager in office to reconcile accounts receivable on a periodic (at least monthly) basis.
• Assists Office Staff in reconciling revenue accounts each month.
• Copies, files, and retrieves materials for accounts receivable as needed.
• Relays any Customer accounts that are late, put-on hold or need to have payment for any customers that are looking to re-order product by updating QuickBooks, dispatching software with the appropriate verbiage or on-hold status.
• Helps answer any incoming phone calls to the office when possible and direct all phone calls accordingly.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Strong attention to detail and ability to spot inconsistencies or billing errors.
• A dependable team player with a collaborative growth mindset.
• Proficient in Microsoft Office Suite or related software as well as other accounting software programs.
• Ability to operate related office equipment, such as computers, 10-key calculator, and copier.
• Ability to work independently and in a fast-paced environment.
• Ability to anticipate work needs and interact professionally with customers.
• Excellent organizational skills.

Supervisory Responsibilities:

• Not applicable

Education and Experience:

• High school diploma or equivalent required.
• At least two years of related experience required.