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Aston Carter

Front Office Receptionist

Aston Carter, Portland, Oregon, United States, 97201

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Front Office Receptionist

As the first point of contact, the receptionist plays a vital role in creating a warm, professional, and empathetic environment for patients navigating sensitive and emotional journeys. This role blends administrative precision with compassionate communication. Responsibilities:

Greet patients and visitors with warmth and discretion. Schedule, confirm, and adjust appointments using EMR/calendar software. Handle patient check-ins and check-outs efficiently. Collect co-pays and other payments; post transactions accurately. Verify insurance details and update patient records. Respond to non-clinical inquiries with empathy; direct clinical questions to appropriate staff. Maintain professional and consistent communication with medical staff and team members. Maintain a clean and organized reception area. Process incoming mail, faxes, and deliveries. Essential Skills:

Customer service Front desk experience Data entry Patient scheduling Administrative support Strong communication skills Proficient in Microsoft Office Suite Additional Skills & Qualifications:

2-4 years of receptionist experience, ideally in the medical industry. Strong organizational skills. Ability to handle sensitive situations with professionalism and empathy. Proficient in EMR systems and basic office software. Knowledge of HIPAA regulations and commitment to confidentiality. High school diploma or equivalent. Job Type & Location:

This is a Contract to Hire position based out of Portland, Oregon. Pay and Benefits

The pay range for this position is $22.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan

Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type

This is a fully onsite position in Portland, OR 97209. Application Deadline

This position is anticipated to close on Sep 8, 2025.