Ascend Schools
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Senior Director of Operations
role at
Ascend Schools
Learn more about the general tasks related to this opportunity below, as well as required skills. 3 days ago Be among the first 25 applicants Join to apply for the
Senior Director of Operations
role at
Ascend Schools Get AI-powered advice on this job and more exclusive features. This range is provided by Ascend Schools. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $115,000.00/yr - $160,000.00/yr Direct message the job poster from Ascend Schools Ascend is a network of high-performing public charter schools serving students across Brooklyn. Our mission is to ensure that all students, regardless of background, have access to an education that empowers them to unlock their full potential, achieve academic excellence, and pursue a future of boundless opportunity. We cultivate rigorous learning environments that foster the development of critical thinking skills, confidence, and a lifelong love of learning. At Ascend, educational equity is a driving force. We are committed to closing the achievement gap by delivering high-quality instruction, fostering a culture of high expectations, and equipping every student with the knowledge and skills needed to excel in college and beyond. Through this unwavering commitment, we prepare students not only to succeed academically but to seize every opportunity that lies ahead. About the Role Reporting to the Managing Director of Operations, the Senior Director of Operations (SDO) co-manages the Assistant Principals of Operations (APOs) alongside the Principals of Ascend schools in pursuit of operational excellence. The SDO supports, coaches, and develops the APOs, identifying and problem-solving network-wide challenges on behalf of schools. The SDO ensures that schools capture and utilize operational data, meeting both internal and external goals. They play a key role in recognizing areas where operations could be more effective, compliant, and scalable, and design and execute initiatives to address these needs. In partnership with other members of the network team, they work to codify operational practices at the schools and support the development and enhancement of data, procurement, and other operational systems. They develop and deliver professional development programs for APOs and plan the annual summer institute for all school operational staff. Responsibilities, including, but not limited to: Coaching and Managing Has a dotted-line managerial relationship with the schools’ assistant principals of operations (APOs) and serves as the primary coach to the school APOs. He or she is the primary resource to solve problems and identify resources to problems that the APO encounters Assists the school principals in writing APO performance evaluations by gathering input from other stakeholders and including their assessment School Start-up and Readiness Works closely with and supports each school’s APO as their new school opens or new school year approaches to ensure that every dimension of school operations is in place for launch, including full student enrollment, transportation, the facility, student and adult furniture, supplies, and food service Provides on-site school support when necessary On-call School Support Serves as an on-call resource to the APOs in all functional areas, providing direct support and when appropriate, referring them to a member of the network team or other operations staff member at Ascend Leads, executes, and supports key projects and initiatives across all operational areas Works closely with the APO and the Managing Director of Technology and the technology team to ensure that all schools have strong technology systems and appropriate support in this area Works closely with the APO and the Director of Finance, and the finance team to ensure that the school’s finance function works smoothly Work closely with the Director of Human Resources to ensure that the school’s APOs have the necessary resources to effectively serve as the primary point of contact for all school-level staff on HR matters Works closely with the APO and the Director of Facilities and the facilities team to ensure that building maintenance and custodial needs are met Professional Development Designs and delivers training and onboarding for new APOs Designs and implements professional development sessions for school-based operational staff, including the comprehensive annual Operations Institute each summer Identifies professional development opportunities from third-party resources to develop APOs and provide them with growth opportunities Tracks operational data from the schools to identify specific areas of growth by schools; tailors PD to these deficits Customer Service Creates and maintains a culture of exceptional customer service from the network (AL) to the schools across all operational practices, and ensures that this culture infuses all operational and business activities in the schools, including the telephone and website experiences, reception, food service, nursing, and building appearance. Quickly identifies and manages up roadblocks or bottlenecks, working closely with the MD and COO to eliminate and improve school operations Operational Performance Oversees approach to operational data and evaluation, leading process for evaluations and audits as determined by the network operations team Identifies critical network-wide operational data needs and works closely with network teams to create the framework and infrastructure to collect and manage performance in a data-driven manner Qualifications Bachelor’s degree required; Master’s degree in Business Administration, Education Leadership, Public Administration, or related field strongly preferred 7–10 years of professional experience, including at least 3–5 years in operations leadership at a network, district, or multi-site level Proven track record of managing complex systems and driving organizational performance in a fast-paced environment Experience in K–12 education, charter schools, or mission-driven organizations is highly preferred Experience as a top-performing school Director of Operations in a public school, preferably in a charter school Experience in leadership development with strong consulting and coaching skills Effectiveness at motivating and influencing others to act, strong management skills Capacity to create strong relationships based upon trust, respect, effective communication, and common goals A mindset of excellence, customer-service orientation, attention to detail, and insistence on quality Creativity and a solutions mindset, the ability to recognize areas for improvement, and develop initiatives to move the organization dramatically forward operationally Systems-thinking: the capacity to envision, plan, and implement new systems and practices that better support school operations Strong strategic thinking, planning, financial analysis, and project management skills Exceptional organizational skills and attention to detail Maturity, humility, strong work ethic, sense of humor, and “roll-up-my-sleeves” attitude Passion and commitment to urban education and our mission of closing the achievement gap Alignment with the educational philosophy and core beliefs of Ascend Learning Compensation and Benefits The salary will range between $115,000 - $160,000 annually, commensurate with the level of experience. This full-time, exempt position offers a comprehensive benefits package including: Medical, dental, and vision insurance 403(b) retirement plan with employer matching Generous paid time off and additional employee benefits Ascend is committed to building a diverse, equitable, inclusive, and anti-racist community through its hiring practices and focus on creating a culture and environment where diverse perspectives, ideas, and identities are valued and integrated into its approach to educating students. Ascend staff represent a wide diversity of racial, socio-economic, gender, religious, and national identities—opening a window to the entire Ascend community on the richness of humanity. Ascend Charter Schools welcomes all applicants who share their mission and vision. Seniority level
Seniority levelDirector Employment type
Employment typeFull-time Job function
Job functionAdministrative and Strategy/Planning IndustriesPrimary and Secondary Education Referrals increase your chances of interviewing at Ascend Schools by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Get notified about new Director of Operations jobs in
Brooklyn, NY . New York, NY $100,000.00-$140,000.00 5 days ago New York, NY $188,750.00-$254,250.00 1 week ago New York, NY $150,000.00-$175,000.00 5 days ago New York City Metropolitan Area $170,000.00-$180,000.00 1 week ago New York, NY $140,000.00-$160,000.00 5 days ago New York City Metropolitan Area $165,000.00-$180,000.00 1 day ago New York City Metropolitan Area $110,000.00-$150,000.00 2 weeks ago New York, NY $140,000.00-$180,000.00 1 week ago New York, NY $146,000.00-$183,000.00 2 days ago New York, NY $165,000.00-$192,500.00 2 days ago New York, NY $110,000.00-$150,000.00 3 weeks ago New York, NY $190,000.00-$210,000.00 2 weeks ago Manhattan, NY $129,000.00-$161,000.00 2 weeks ago New York, NY $110,000.00-$130,000.00 5 days ago Cranford, NJ $170,000.00-$190,000.00 2 weeks ago New York, NY $130,000.00-$160,000.00 1 month ago Bronx, NY $110,000.00-$130,000.00 3 days ago New York, NY $70,000.00-$75,000.00 2 months ago Mineola, NY $80,000.00-$110,000.00 2 months ago EXECUTIVE DIRECTOR FOR FACILITIES OPERATIONS New York City Metropolitan Area $140,000.00-$160,000.00 1 week ago Director, Guest Experience and Venue Operations New York, NY $110,000.00-$130,000.00 2 weeks ago Paramus, NJ $145,000.00-$165,000.00 1 week ago New York, NY $95,000.00-$105,000.00 2 weeks ago New York City Metropolitan Area $140,000.00-$160,000.00 1 week ago Brooklyn, NY $90,000.00-$100,000.00 3 weeks ago OPERATIONS DIRECTOR (Manhattan, New York, United States, 10010) New York, NY $129,000.00-$161,000.00 2 weeks ago New York, NY $150,000.00-$180,000.00 3 weeks ago Director of Customer Experience Operations New York, NY $170,000.00-$190,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Senior Director of Operations
role at
Ascend Schools
Learn more about the general tasks related to this opportunity below, as well as required skills. 3 days ago Be among the first 25 applicants Join to apply for the
Senior Director of Operations
role at
Ascend Schools Get AI-powered advice on this job and more exclusive features. This range is provided by Ascend Schools. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $115,000.00/yr - $160,000.00/yr Direct message the job poster from Ascend Schools Ascend is a network of high-performing public charter schools serving students across Brooklyn. Our mission is to ensure that all students, regardless of background, have access to an education that empowers them to unlock their full potential, achieve academic excellence, and pursue a future of boundless opportunity. We cultivate rigorous learning environments that foster the development of critical thinking skills, confidence, and a lifelong love of learning. At Ascend, educational equity is a driving force. We are committed to closing the achievement gap by delivering high-quality instruction, fostering a culture of high expectations, and equipping every student with the knowledge and skills needed to excel in college and beyond. Through this unwavering commitment, we prepare students not only to succeed academically but to seize every opportunity that lies ahead. About the Role Reporting to the Managing Director of Operations, the Senior Director of Operations (SDO) co-manages the Assistant Principals of Operations (APOs) alongside the Principals of Ascend schools in pursuit of operational excellence. The SDO supports, coaches, and develops the APOs, identifying and problem-solving network-wide challenges on behalf of schools. The SDO ensures that schools capture and utilize operational data, meeting both internal and external goals. They play a key role in recognizing areas where operations could be more effective, compliant, and scalable, and design and execute initiatives to address these needs. In partnership with other members of the network team, they work to codify operational practices at the schools and support the development and enhancement of data, procurement, and other operational systems. They develop and deliver professional development programs for APOs and plan the annual summer institute for all school operational staff. Responsibilities, including, but not limited to: Coaching and Managing Has a dotted-line managerial relationship with the schools’ assistant principals of operations (APOs) and serves as the primary coach to the school APOs. He or she is the primary resource to solve problems and identify resources to problems that the APO encounters Assists the school principals in writing APO performance evaluations by gathering input from other stakeholders and including their assessment School Start-up and Readiness Works closely with and supports each school’s APO as their new school opens or new school year approaches to ensure that every dimension of school operations is in place for launch, including full student enrollment, transportation, the facility, student and adult furniture, supplies, and food service Provides on-site school support when necessary On-call School Support Serves as an on-call resource to the APOs in all functional areas, providing direct support and when appropriate, referring them to a member of the network team or other operations staff member at Ascend Leads, executes, and supports key projects and initiatives across all operational areas Works closely with the APO and the Managing Director of Technology and the technology team to ensure that all schools have strong technology systems and appropriate support in this area Works closely with the APO and the Director of Finance, and the finance team to ensure that the school’s finance function works smoothly Work closely with the Director of Human Resources to ensure that the school’s APOs have the necessary resources to effectively serve as the primary point of contact for all school-level staff on HR matters Works closely with the APO and the Director of Facilities and the facilities team to ensure that building maintenance and custodial needs are met Professional Development Designs and delivers training and onboarding for new APOs Designs and implements professional development sessions for school-based operational staff, including the comprehensive annual Operations Institute each summer Identifies professional development opportunities from third-party resources to develop APOs and provide them with growth opportunities Tracks operational data from the schools to identify specific areas of growth by schools; tailors PD to these deficits Customer Service Creates and maintains a culture of exceptional customer service from the network (AL) to the schools across all operational practices, and ensures that this culture infuses all operational and business activities in the schools, including the telephone and website experiences, reception, food service, nursing, and building appearance. Quickly identifies and manages up roadblocks or bottlenecks, working closely with the MD and COO to eliminate and improve school operations Operational Performance Oversees approach to operational data and evaluation, leading process for evaluations and audits as determined by the network operations team Identifies critical network-wide operational data needs and works closely with network teams to create the framework and infrastructure to collect and manage performance in a data-driven manner Qualifications Bachelor’s degree required; Master’s degree in Business Administration, Education Leadership, Public Administration, or related field strongly preferred 7–10 years of professional experience, including at least 3–5 years in operations leadership at a network, district, or multi-site level Proven track record of managing complex systems and driving organizational performance in a fast-paced environment Experience in K–12 education, charter schools, or mission-driven organizations is highly preferred Experience as a top-performing school Director of Operations in a public school, preferably in a charter school Experience in leadership development with strong consulting and coaching skills Effectiveness at motivating and influencing others to act, strong management skills Capacity to create strong relationships based upon trust, respect, effective communication, and common goals A mindset of excellence, customer-service orientation, attention to detail, and insistence on quality Creativity and a solutions mindset, the ability to recognize areas for improvement, and develop initiatives to move the organization dramatically forward operationally Systems-thinking: the capacity to envision, plan, and implement new systems and practices that better support school operations Strong strategic thinking, planning, financial analysis, and project management skills Exceptional organizational skills and attention to detail Maturity, humility, strong work ethic, sense of humor, and “roll-up-my-sleeves” attitude Passion and commitment to urban education and our mission of closing the achievement gap Alignment with the educational philosophy and core beliefs of Ascend Learning Compensation and Benefits The salary will range between $115,000 - $160,000 annually, commensurate with the level of experience. This full-time, exempt position offers a comprehensive benefits package including: Medical, dental, and vision insurance 403(b) retirement plan with employer matching Generous paid time off and additional employee benefits Ascend is committed to building a diverse, equitable, inclusive, and anti-racist community through its hiring practices and focus on creating a culture and environment where diverse perspectives, ideas, and identities are valued and integrated into its approach to educating students. Ascend staff represent a wide diversity of racial, socio-economic, gender, religious, and national identities—opening a window to the entire Ascend community on the richness of humanity. Ascend Charter Schools welcomes all applicants who share their mission and vision. Seniority level
Seniority levelDirector Employment type
Employment typeFull-time Job function
Job functionAdministrative and Strategy/Planning IndustriesPrimary and Secondary Education Referrals increase your chances of interviewing at Ascend Schools by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Get notified about new Director of Operations jobs in
Brooklyn, NY . New York, NY $100,000.00-$140,000.00 5 days ago New York, NY $188,750.00-$254,250.00 1 week ago New York, NY $150,000.00-$175,000.00 5 days ago New York City Metropolitan Area $170,000.00-$180,000.00 1 week ago New York, NY $140,000.00-$160,000.00 5 days ago New York City Metropolitan Area $165,000.00-$180,000.00 1 day ago New York City Metropolitan Area $110,000.00-$150,000.00 2 weeks ago New York, NY $140,000.00-$180,000.00 1 week ago New York, NY $146,000.00-$183,000.00 2 days ago New York, NY $165,000.00-$192,500.00 2 days ago New York, NY $110,000.00-$150,000.00 3 weeks ago New York, NY $190,000.00-$210,000.00 2 weeks ago Manhattan, NY $129,000.00-$161,000.00 2 weeks ago New York, NY $110,000.00-$130,000.00 5 days ago Cranford, NJ $170,000.00-$190,000.00 2 weeks ago New York, NY $130,000.00-$160,000.00 1 month ago Bronx, NY $110,000.00-$130,000.00 3 days ago New York, NY $70,000.00-$75,000.00 2 months ago Mineola, NY $80,000.00-$110,000.00 2 months ago EXECUTIVE DIRECTOR FOR FACILITIES OPERATIONS New York City Metropolitan Area $140,000.00-$160,000.00 1 week ago Director, Guest Experience and Venue Operations New York, NY $110,000.00-$130,000.00 2 weeks ago Paramus, NJ $145,000.00-$165,000.00 1 week ago New York, NY $95,000.00-$105,000.00 2 weeks ago New York City Metropolitan Area $140,000.00-$160,000.00 1 week ago Brooklyn, NY $90,000.00-$100,000.00 3 weeks ago OPERATIONS DIRECTOR (Manhattan, New York, United States, 10010) New York, NY $129,000.00-$161,000.00 2 weeks ago New York, NY $150,000.00-$180,000.00 3 weeks ago Director of Customer Experience Operations New York, NY $170,000.00-$190,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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