ziprecruiter
Senior Operations Manager - Airline
ziprecruiter, San Francisco, California, United States, 94199
Job Description
Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements. About the Job: Pacific International has been retained by a global airline services provider. This growing and innovative company is undergoing a transformation at a key operational hub, focusing on service excellence and employee engagement. The organization is seeking a strategic and results-oriented leader for the role of Sr Operations Manager at its
SFO
operation. In this role, you will drive performance, operational efficiency, and workforce engagement at a critical location. You will lead a diverse team, operate within a unionized environment, and manage a dynamic, high-traffic operation. This is a significant opportunity to make a lasting impact and advance your leadership career. You will report directly to the
Vice President of Operations . Responsibilities: Leadership:
Drive operational and financial performance aligned with company goals and regional strategies. Team Management:
Lead a large team, fostering a positive, high-performance environment. Operational Efficiency:
Optimize production, logistics, and delivery processes for continuous improvement. Workforce Management:
Manage union relations, balancing productivity and engagement. Customer Relations:
Build and maintain strong customer relationships to enhance service excellence and growth. Financial Oversight:
Manage P&L for a high-revenue operation, ensuring cost efficiency and profitability. Seasonal Adaptation:
Adjust workforce and operations to meet peak demand periods. Team Collaboration:
Promote communication and cooperation within a diverse team. Compliance:
Ensure adherence to safety and regulatory standards. Talent Development:
Develop high-potential employees for future leadership roles. Qualifications: A degree in business, logistics, supply chain, or a related field. 7+ years of experience in operations management. Proven leadership in managing large teams in unionized environments, with successful labor relations experience. Strong leadership, communication, and problem-solving skills, with the ability to manage a fast-paced, evolving operation. Experience managing P&L and driving financial results in high-revenue settings. Ability to adapt to seasonal fluctuations by adjusting workforce and operations accordingly. A strategic, hands-on leader skilled in both high-level decision-making and operational execution. Compensation: $120,000 - $145,000 basic salary About Pacific International Executive Search: Pacific International is a globally recognized retained executive search firm dedicated to building exceptional leadership teams for Fortune 500, FTSE 100, and high-growth companies. We emphasize adaptability, agility, and forward-thinking in our approach, ensuring we meet the evolving needs of our clients. Since 1997, we have built lasting client relationships based on trust and a proven track record of successful leadership placements across various industries worldwide. Statement: At Pacific International, diversity, equity, and inclusion are core values. We are committed to making employment decisions free from discrimination based on race, gender, age, religion, disability, veteran status, or other protected characteristics. We encourage applications from individuals of all backgrounds and identities. For further information and a confidential discussion about your career, please contact: nichole.lapp@pacific-international.com
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Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements. About the Job: Pacific International has been retained by a global airline services provider. This growing and innovative company is undergoing a transformation at a key operational hub, focusing on service excellence and employee engagement. The organization is seeking a strategic and results-oriented leader for the role of Sr Operations Manager at its
SFO
operation. In this role, you will drive performance, operational efficiency, and workforce engagement at a critical location. You will lead a diverse team, operate within a unionized environment, and manage a dynamic, high-traffic operation. This is a significant opportunity to make a lasting impact and advance your leadership career. You will report directly to the
Vice President of Operations . Responsibilities: Leadership:
Drive operational and financial performance aligned with company goals and regional strategies. Team Management:
Lead a large team, fostering a positive, high-performance environment. Operational Efficiency:
Optimize production, logistics, and delivery processes for continuous improvement. Workforce Management:
Manage union relations, balancing productivity and engagement. Customer Relations:
Build and maintain strong customer relationships to enhance service excellence and growth. Financial Oversight:
Manage P&L for a high-revenue operation, ensuring cost efficiency and profitability. Seasonal Adaptation:
Adjust workforce and operations to meet peak demand periods. Team Collaboration:
Promote communication and cooperation within a diverse team. Compliance:
Ensure adherence to safety and regulatory standards. Talent Development:
Develop high-potential employees for future leadership roles. Qualifications: A degree in business, logistics, supply chain, or a related field. 7+ years of experience in operations management. Proven leadership in managing large teams in unionized environments, with successful labor relations experience. Strong leadership, communication, and problem-solving skills, with the ability to manage a fast-paced, evolving operation. Experience managing P&L and driving financial results in high-revenue settings. Ability to adapt to seasonal fluctuations by adjusting workforce and operations accordingly. A strategic, hands-on leader skilled in both high-level decision-making and operational execution. Compensation: $120,000 - $145,000 basic salary About Pacific International Executive Search: Pacific International is a globally recognized retained executive search firm dedicated to building exceptional leadership teams for Fortune 500, FTSE 100, and high-growth companies. We emphasize adaptability, agility, and forward-thinking in our approach, ensuring we meet the evolving needs of our clients. Since 1997, we have built lasting client relationships based on trust and a proven track record of successful leadership placements across various industries worldwide. Statement: At Pacific International, diversity, equity, and inclusion are core values. We are committed to making employment decisions free from discrimination based on race, gender, age, religion, disability, veteran status, or other protected characteristics. We encourage applications from individuals of all backgrounds and identities. For further information and a confidential discussion about your career, please contact: nichole.lapp@pacific-international.com
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