Partners Personnel
This range is provided by Partners Personnel. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.
Base pay range
$35.00/hr - $40.00/hr Direct message the job poster from Partners Personnel Location:
Carson, CA (19800 S Main St, Carson, CA 90745) Duration:
12+ Months (Contract) USC & GC Only (No C2C) Position Objective: We are seeking an experienced
IT Services Support Specialist
to provide first and second-level IT Helpdesk support. The role involves supporting telecommunication, desktop hardware/software, workstation configuration, network troubleshooting, and A/V support. The ideal candidate will have a strong background in IT support and the flexibility to adapt to dynamic business needs, including event-based schedules. Primary Responsibilities: Provide technical support for end-user computers (HP) and mobile devices (iPhone/iPad). Deliver first and second-level support for complex IT issues. Collaborate with multiple IT support groups to resolve problems. Assist in developing and deploying computer images for laptops/desktops. Set up, configure, and maintain hardware, software, printers, and network devices. Support iOS wireless devices and applications. Record, track, and resolve support tickets using IT ticketing systems. Partner with telecom providers for audio conferencing support. Track IT assets using hardware/software inventory systems. Transport, install, and configure IT equipment as needed. Reset passwords, unlock user accounts, and ensure compliance with IT security policies. Ensure secure handling of business data, confidential information, and electronic records. Qualifications: Education: Certificate or degree in a technical field (or equivalent experience). Industry-relevant certifications (CTS, A+, MCSE) preferred. Experience (Required): 4+ years in IT helpdesk/technical support. Strong experience with Apple iOS and Windows OS devices. Experience (Preferred): 4+ years in Help Desk/Call Center environment. Audio/Visual (conference room) support experience. A+ and/or MCSE certification. Skills: Strong knowledge of Windows 10, Outlook, Wireless Technology, VPN, MS Office 2016, and Office 365. Experience with disk imaging and system deployment. Ability to troubleshoot advanced technical issues. Excellent multitasking skills to handle multiple priorities. Core Competencies: Excellent written and verbal communication skills. Strong technical knowledge and troubleshooting ability. Analytical and detail-oriented mindset. Effective problem-solving and decision-making skills. Seniority level
Seniority level
Associate Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
Automation Machinery Manufacturing Referrals increase your chances of interviewing at Partners Personnel by 2x Inferred from the description for this job
Medical insurance Vision insurance Get notified when a new job is posted. Sign in to set job alerts for Information Technology Support Specialist roles.
Los Angeles, CA $65,000.00-$70,000.00 3 weeks ago Santa Ana, CA $75,000.00-$78,000.00 5 days ago L1 Help Desk Technician / Service Desk Specialist
West Hollywood, CA $80,000.00-$120,000.00 2 weeks ago West Hollywood, CA $75,000.00-$85,000.00 1 week ago Hospital IT Helpdesk - Night Shift 11pm - 7am
Santa Ana, CA $65,000.00-$75,000.00 1 week ago Los Angeles, CA $70,000.00-$80,000.00 3 weeks ago Los Angeles Metropolitan Area $80,000.00-$93,000.00 2 weeks ago Los Angeles County, CA $65,000.00-$90,000.00 2 weeks ago Los Angeles, CA $71,000.00-$90,600.00 2 weeks ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
$35.00/hr - $40.00/hr Direct message the job poster from Partners Personnel Location:
Carson, CA (19800 S Main St, Carson, CA 90745) Duration:
12+ Months (Contract) USC & GC Only (No C2C) Position Objective: We are seeking an experienced
IT Services Support Specialist
to provide first and second-level IT Helpdesk support. The role involves supporting telecommunication, desktop hardware/software, workstation configuration, network troubleshooting, and A/V support. The ideal candidate will have a strong background in IT support and the flexibility to adapt to dynamic business needs, including event-based schedules. Primary Responsibilities: Provide technical support for end-user computers (HP) and mobile devices (iPhone/iPad). Deliver first and second-level support for complex IT issues. Collaborate with multiple IT support groups to resolve problems. Assist in developing and deploying computer images for laptops/desktops. Set up, configure, and maintain hardware, software, printers, and network devices. Support iOS wireless devices and applications. Record, track, and resolve support tickets using IT ticketing systems. Partner with telecom providers for audio conferencing support. Track IT assets using hardware/software inventory systems. Transport, install, and configure IT equipment as needed. Reset passwords, unlock user accounts, and ensure compliance with IT security policies. Ensure secure handling of business data, confidential information, and electronic records. Qualifications: Education: Certificate or degree in a technical field (or equivalent experience). Industry-relevant certifications (CTS, A+, MCSE) preferred. Experience (Required): 4+ years in IT helpdesk/technical support. Strong experience with Apple iOS and Windows OS devices. Experience (Preferred): 4+ years in Help Desk/Call Center environment. Audio/Visual (conference room) support experience. A+ and/or MCSE certification. Skills: Strong knowledge of Windows 10, Outlook, Wireless Technology, VPN, MS Office 2016, and Office 365. Experience with disk imaging and system deployment. Ability to troubleshoot advanced technical issues. Excellent multitasking skills to handle multiple priorities. Core Competencies: Excellent written and verbal communication skills. Strong technical knowledge and troubleshooting ability. Analytical and detail-oriented mindset. Effective problem-solving and decision-making skills. Seniority level
Seniority level
Associate Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
Automation Machinery Manufacturing Referrals increase your chances of interviewing at Partners Personnel by 2x Inferred from the description for this job
Medical insurance Vision insurance Get notified when a new job is posted. Sign in to set job alerts for Information Technology Support Specialist roles.
Los Angeles, CA $65,000.00-$70,000.00 3 weeks ago Santa Ana, CA $75,000.00-$78,000.00 5 days ago L1 Help Desk Technician / Service Desk Specialist
West Hollywood, CA $80,000.00-$120,000.00 2 weeks ago West Hollywood, CA $75,000.00-$85,000.00 1 week ago Hospital IT Helpdesk - Night Shift 11pm - 7am
Santa Ana, CA $65,000.00-$75,000.00 1 week ago Los Angeles, CA $70,000.00-$80,000.00 3 weeks ago Los Angeles Metropolitan Area $80,000.00-$93,000.00 2 weeks ago Los Angeles County, CA $65,000.00-$90,000.00 2 weeks ago Los Angeles, CA $71,000.00-$90,600.00 2 weeks ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr