RIT Solutions, Inc.
Candidates MUST be local or within 1-2 hours from Pittsburgh and willing to work on-site 4 days per week
This is NOT a Network Engineer is is a Cisco Voice Engineer with a strong background in CUCM
Location
: Hybrid in Pittsburgh, PA (4 days onsite, 1 day remote) Job Type
: 1 year Contract (Possible Extensions) Overview: Company has an immediate opening for a Cisco VoIP Engineer. Ideal candidates must have 5+ years of experience as a Cisco VoIP Engineer and a bachelor's degree.
Responsibilities:
Design, implementation, and ongoing management of the voice system (2 Cisco Call Manager clusters, Cisco Emergency Responder, and Unity voicemail systems globally) Work closely with LAN and WAN teams to optimize performance of the VOIP systems Work with vendors to open, troubleshoot and achieve a final resolution of tickets Provide high level support for voice issues, working with tier 1 techs to troubleshoot and resolve tickets Follow change management procedures to mitigate production outages Monitor VOIP systems and be proactive with mitigating issues before they become widespread Implementing and maintaining a disaster recovery plan Engage in projects and achieve completion in the required timeframe vailability to work off hours for upgrades, maintenance, etc.
Education
:
Bachelor's degree - Required
Certifications
:
CCNP Collaboration - Preferred
Experience Required:
Experience with Cisco Call Manager (CUCM) - 5+ years Experience working with Cisco Voice Gateways, Analog routers, CUBEs, other Clients - 5+ years Experience with SIP trunking with 3rd party service providers Building BOM for replacement equipment Create/maintain Microsoft Visio for network diagrams, call flows, Auto Attendants vailability to work off hours for upgrades, maintenance, etc
Location
: Hybrid in Pittsburgh, PA (4 days onsite, 1 day remote) Job Type
: 1 year Contract (Possible Extensions) Overview: Company has an immediate opening for a Cisco VoIP Engineer. Ideal candidates must have 5+ years of experience as a Cisco VoIP Engineer and a bachelor's degree.
Responsibilities:
Design, implementation, and ongoing management of the voice system (2 Cisco Call Manager clusters, Cisco Emergency Responder, and Unity voicemail systems globally) Work closely with LAN and WAN teams to optimize performance of the VOIP systems Work with vendors to open, troubleshoot and achieve a final resolution of tickets Provide high level support for voice issues, working with tier 1 techs to troubleshoot and resolve tickets Follow change management procedures to mitigate production outages Monitor VOIP systems and be proactive with mitigating issues before they become widespread Implementing and maintaining a disaster recovery plan Engage in projects and achieve completion in the required timeframe vailability to work off hours for upgrades, maintenance, etc.
Education
:
Bachelor's degree - Required
Certifications
:
CCNP Collaboration - Preferred
Experience Required:
Experience with Cisco Call Manager (CUCM) - 5+ years Experience working with Cisco Voice Gateways, Analog routers, CUBEs, other Clients - 5+ years Experience with SIP trunking with 3rd party service providers Building BOM for replacement equipment Create/maintain Microsoft Visio for network diagrams, call flows, Auto Attendants vailability to work off hours for upgrades, maintenance, etc