Helpmates Inc
Job Description
Job Title: Customer Service Representative- Hybrid (Immediate Need)
Customer Service Representative Pay Range: $21.00-$22.00
Customer Service Representative Schedule: 6:00am-2:30pm for training then 7:00am-3:30pm, Monday-Friday Hybrid-3 days in office Tuesday- Thursday and Monday & Friday- remote
We are seeking a customer service-oriented Customer Service Representative for a hybrid opportunity supporting the maintenance department of a large, national Property Management organization.
The Customer Service Representative Responsibilities: Handle inbound telephone calls residents regarding service needed for appliances not working properly
Coordinate and oversee all repairs and maintenance projects on occupied homes through to completion
Create and manage work orders and purchase orders
Submit Works Orders to vendors and update vendor work order memos according to standard workflow
Create POs along with proper GL Codes and make sure all vendor Purchase Orders are approved and completed properly in order for AP to process vendor payments efficiently
Review and approve all invoices submitted for POs within approval level The Maintenance Coordinator/Dispatcher Requirements:
High school diploma or GED
Prior customer service experience
Excellent attention to detail If you believe you are a qualified candidate for our Customer Service Representative role please click apply below to apply on our website!
#HSIR
Let our local Helpmates recruiters help you reach your career goals. At Helpmates, we do the hard work and don't stop until you're hired! We specialize in connecting job seekers with opportunities that fit their skills and career goals. Whether you're looking to grow in your current field or explore a new path, we're here to help you every step of the way.
Discover more about:
Job opportunities in your area Why professionals trust Helpmates for their job search Tips and resources to stand out in today's job market
Find your nearest Helpmates' office to easily and quickly connect with us.
Protect Yourself from Job Scams
We've seen an increase in scam attempts targeting job seekers. Please know that our team will never request sensitive personal information-such as your Social Security number or banking details-outside of our secure onboarding system. This system is the only method we use to collect the information necessary for employment.
All official communication will come from verified company email addresses or phone numbers. If something seems suspicious, trust your instincts and don't engage. Learn how to spot job scams and protect yourself here.
Equal Opportunity Employer: Helpmates provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We celebrate diversity and are committed to creating an inclusive environment for all employees. Helpmates will provide reasonable accommodations for people with disabilities in all parts of the hiring and employment process.
Job Title: Customer Service Representative- Hybrid (Immediate Need)
Customer Service Representative Pay Range: $21.00-$22.00
Customer Service Representative Schedule: 6:00am-2:30pm for training then 7:00am-3:30pm, Monday-Friday Hybrid-3 days in office Tuesday- Thursday and Monday & Friday- remote
We are seeking a customer service-oriented Customer Service Representative for a hybrid opportunity supporting the maintenance department of a large, national Property Management organization.
The Customer Service Representative Responsibilities: Handle inbound telephone calls residents regarding service needed for appliances not working properly
Coordinate and oversee all repairs and maintenance projects on occupied homes through to completion
Create and manage work orders and purchase orders
Submit Works Orders to vendors and update vendor work order memos according to standard workflow
Create POs along with proper GL Codes and make sure all vendor Purchase Orders are approved and completed properly in order for AP to process vendor payments efficiently
Review and approve all invoices submitted for POs within approval level The Maintenance Coordinator/Dispatcher Requirements:
High school diploma or GED
Prior customer service experience
Excellent attention to detail If you believe you are a qualified candidate for our Customer Service Representative role please click apply below to apply on our website!
#HSIR
Let our local Helpmates recruiters help you reach your career goals. At Helpmates, we do the hard work and don't stop until you're hired! We specialize in connecting job seekers with opportunities that fit their skills and career goals. Whether you're looking to grow in your current field or explore a new path, we're here to help you every step of the way.
Discover more about:
Job opportunities in your area Why professionals trust Helpmates for their job search Tips and resources to stand out in today's job market
Find your nearest Helpmates' office to easily and quickly connect with us.
Protect Yourself from Job Scams
We've seen an increase in scam attempts targeting job seekers. Please know that our team will never request sensitive personal information-such as your Social Security number or banking details-outside of our secure onboarding system. This system is the only method we use to collect the information necessary for employment.
All official communication will come from verified company email addresses or phone numbers. If something seems suspicious, trust your instincts and don't engage. Learn how to spot job scams and protect yourself here.
Equal Opportunity Employer: Helpmates provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We celebrate diversity and are committed to creating an inclusive environment for all employees. Helpmates will provide reasonable accommodations for people with disabilities in all parts of the hiring and employment process.