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Gettel Automotive Group

Internet and Phone Customer Care Advisor

Gettel Automotive Group, Punta Gorda, Florida, United States, 33599

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Job Details

Level Undisclosed

Job Location Gettel Chevrolet Buick GMC - Punta Gorda, FL

Secondary Job Location(s) Undisclosed

Remote Type N/A

Position Type Undisclosed

Education Level Undisclosed

Salary Range Undisclosed

Travel Percentage Undisclosed

Job Shift Undisclosed

Job Category Undisclosed

Description

At Gettel, our associates are our most valuable resource and growth is encouraged through diligence, teamwork & creativity.We offer a variety of training for everyone from Managers to Technicians; Gettel U and the Gettel Edge Program can provide you with the tools needed to take that next step.Above all, we have highest standard of honesty and integrity when conducting business.We are committed to an environment where the customer is always treated with respect and dignity... If you have an interest in automotive and a desire to develop a career in the industry, apply today!

What We Offer Medical, Dental & Vision Insurance Life Insurance Health Savings & Flex Spending Accounts Short & Long Term Disability 401K Plan Holiday Pay Personal & Sick Days Paid Vacation Paid Training Growth Opportunities Flexible Work Schedules Discounts on products & services Employee vehicle purchase plans Saturday Lunches Accident & Critical Care Plans Job Description and Duties

Monitor and contact customers who send internet sales inquiries into the dealership as well as handle all inbound sales calls and website chats Work directly with customers via phone, email, text and chat to help determine their automotive needs Schedule customer appointments to meet with a sales associate to complete the buying process Follow up and maintain relationships with former customers Multi-task using several platforms and online tools for customer profiles and inventory information Work in a team environment Complete daily tasks in a timely manner Prior customer service experience required Prior Business Development Center (BDC) or appointment setting experience a plus Good verbal and written communication and grammar skills Basic computer skills Positive attitude Dependable Valid driver's license Bilingual a plus Must be able to sit for several hours Retail hours, some nights, most weekends and holidays required