Tata Consultancy Services
Must Have Technical/Functional Skills
Proficiency in Avaya communication Manager, Avaya Aura and Avaya Session Manager. Strong understanding of SIP, VOIP, PBX Technologies. Experience with network protocols (TCP/IP, UDP) and troubleshooting tools (Wireshark, Syslog) Knowledge of QOS (Quality of service) and network security practices.
Roles & Responsibilities
Design, configure IPAM management & strong in SIP, VOIP, PBX Technologies. Proficiency in Avaya communication Manager Manage and maintain the support contract with vendor Plan and mitigate the vulnerabilities by periodic firmware upgrades and hotfix patches Coordinate with vendor for part replacement and high priority issues Provide design and solutioning on setting up the new environment Analyze and perform bug scrub validation for the newly recommended codes Triage, identify and fix the incidents related to Voice Deep dive analysis of reoccurring major / critical incidents and provide root cause analysis Coordinate with other support teams Network, Security, and application team for regular BAU operations
Salary Range-$100,000-$130,000 a year
#LI-KR1
Proficiency in Avaya communication Manager, Avaya Aura and Avaya Session Manager. Strong understanding of SIP, VOIP, PBX Technologies. Experience with network protocols (TCP/IP, UDP) and troubleshooting tools (Wireshark, Syslog) Knowledge of QOS (Quality of service) and network security practices.
Roles & Responsibilities
Design, configure IPAM management & strong in SIP, VOIP, PBX Technologies. Proficiency in Avaya communication Manager Manage and maintain the support contract with vendor Plan and mitigate the vulnerabilities by periodic firmware upgrades and hotfix patches Coordinate with vendor for part replacement and high priority issues Provide design and solutioning on setting up the new environment Analyze and perform bug scrub validation for the newly recommended codes Triage, identify and fix the incidents related to Voice Deep dive analysis of reoccurring major / critical incidents and provide root cause analysis Coordinate with other support teams Network, Security, and application team for regular BAU operations
Salary Range-$100,000-$130,000 a year
#LI-KR1