Ice Services
Telecommunications Expense Management (TEM) System Administrator
Ice Services, Jacksonville, Florida, United States, 32290
Telecommunications Expense Management (TEM) System Administrator
Join to apply for the
Telecommunications Expense Management (TEM) System Administrator
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ICE Telecommunications Expense Management (TEM) System Administrator
2 days ago Be among the first 25 applicants Join to apply for the
Telecommunications Expense Management (TEM) System Administrator
role at
ICE Get AI-powered advice on this job and more exclusive features. Job Purpose
The Telecommunications Expense Management (TEM) System Administrator is responsible for the day-to-day operation, maintenance, and optimization of the organizations TEM platform. This role involves managing telecom invoices, ensuring accurate cost allocation, identifying cost-saving opportunities, maintaining inventory and contracts, and acting as the liaison between telecom vendors and internal stakeholders. Overview
Job Purpose
The Telecommunications Expense Management (TEM) System Administrator is responsible for the day-to-day operation, maintenance, and optimization of the organizations TEM platform. This role involves managing telecom invoices, ensuring accurate cost allocation, identifying cost-saving opportunities, maintaining inventory and contracts, and acting as the liaison between telecom vendors and internal stakeholders.
Responsibilities
Administer and maintain the TEM system, ensuring data accuracy and system availability. Load, validate, and reconcile telecom invoices across all services (e.g., voice, data, and Hosting). Monitor and analyze telecom usage and expenses to identify discrepancies, savings opportunities, and billing errors. Maintain and update telecom inventory, including circuits, services, and contracts. Support procurement activities including contract tracking, renewals, and RFP support. Collaborate with Finance and Accounting to ensure accurate chargeback allocation and reporting. Manage vendor relationships and coordinate dispute resolution and service adjustments. Develop and generate custom reports and dashboards to support business decisions. Provide training and support to end users of the TEM platform. Assist with implementation of new telecom technologies and system integrations. Identify opportunities to streamline TEM processes, automate tasks, and improve overall efficiency.
Knowledge And Experience
Bachelors degree in Business, IT, Telecommunications, or a related field (or equivalent experience). 3+ years of experience in telecommunications expense management, telecom billing, or related roles. Strong understanding of telecom services, invoices, and billing structures. Experience with TEM platforms (e.g., Tangoe, Calero, Sakon, Cass, or similar). Proficient in Excel and data analysis; familiarity with reporting tools is a plus. Excellent attention to detail and organizational skills. Strong interpersonal and communication skills, with ability to interact with technical and non-technical stakeholders.
Seniority level
Seniority level
Not Applicable Employment type
Employment type
Contract Job function
Job function
Information Technology Referrals increase your chances of interviewing at ICE by 2x Sign in to set job alerts for Telecommunications Specialist roles.
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Join to apply for the
Telecommunications Expense Management (TEM) System Administrator
role at
ICE Telecommunications Expense Management (TEM) System Administrator
2 days ago Be among the first 25 applicants Join to apply for the
Telecommunications Expense Management (TEM) System Administrator
role at
ICE Get AI-powered advice on this job and more exclusive features. Job Purpose
The Telecommunications Expense Management (TEM) System Administrator is responsible for the day-to-day operation, maintenance, and optimization of the organizations TEM platform. This role involves managing telecom invoices, ensuring accurate cost allocation, identifying cost-saving opportunities, maintaining inventory and contracts, and acting as the liaison between telecom vendors and internal stakeholders. Overview
Job Purpose
The Telecommunications Expense Management (TEM) System Administrator is responsible for the day-to-day operation, maintenance, and optimization of the organizations TEM platform. This role involves managing telecom invoices, ensuring accurate cost allocation, identifying cost-saving opportunities, maintaining inventory and contracts, and acting as the liaison between telecom vendors and internal stakeholders.
Responsibilities
Administer and maintain the TEM system, ensuring data accuracy and system availability. Load, validate, and reconcile telecom invoices across all services (e.g., voice, data, and Hosting). Monitor and analyze telecom usage and expenses to identify discrepancies, savings opportunities, and billing errors. Maintain and update telecom inventory, including circuits, services, and contracts. Support procurement activities including contract tracking, renewals, and RFP support. Collaborate with Finance and Accounting to ensure accurate chargeback allocation and reporting. Manage vendor relationships and coordinate dispute resolution and service adjustments. Develop and generate custom reports and dashboards to support business decisions. Provide training and support to end users of the TEM platform. Assist with implementation of new telecom technologies and system integrations. Identify opportunities to streamline TEM processes, automate tasks, and improve overall efficiency.
Knowledge And Experience
Bachelors degree in Business, IT, Telecommunications, or a related field (or equivalent experience). 3+ years of experience in telecommunications expense management, telecom billing, or related roles. Strong understanding of telecom services, invoices, and billing structures. Experience with TEM platforms (e.g., Tangoe, Calero, Sakon, Cass, or similar). Proficient in Excel and data analysis; familiarity with reporting tools is a plus. Excellent attention to detail and organizational skills. Strong interpersonal and communication skills, with ability to interact with technical and non-technical stakeholders.
Seniority level
Seniority level
Not Applicable Employment type
Employment type
Contract Job function
Job function
Information Technology Referrals increase your chances of interviewing at ICE by 2x Sign in to set job alerts for Telecommunications Specialist roles.
Jacksonville, FL $120,000.00-$145,000.00 3 days ago Quality Management Systems Administrator
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4.2 DOD DON Lead Information Assurance Network Engineer/Systems Administrator for N6 Communications 2 (46232)
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Jacksonville, FL $60,000.00-$86,000.00 3 days ago Identity & Access Management Support Specialist
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Technology Operations Specialist II - Key Mgmt. Systems
CORRECTIONAL PROBATION SENIOR SUPERVISOR - 70023684
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STATE ATTORNEY'S OFFICE, 4TH CIRCUIT- IT SPECIALIST III - 21010244
CSR II Patient Access Center | Patient Access Center | Days | Full-Time | HYBRID
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