ASM Global
Concessions-Food & Beverage- Concessions Cashier and Stand Attendant
ASM Global, San Francisco, California, United States, 94199
Position Title: Toyota-Arena Concessions Cashier and Stand Attendant
Department: Food & Beverage
Reports To: Concessions Supervisor and Manager
Classification: Part-Time
Compensation: $19.00 an hour
Please note that the Toyota Arena Food and Beverage employees are covered by a collective bargaining agreement with Unite Here Local 11, and union membership is a condition of employment is a union membership.
Position Description: The Concessions Cashier and Stand Attendant is responsible for providing exceptional food & beverage event day service to Arena guests, while exhibiting a warm, friendly and professional demeanor to build relationships that will enhance the guest experience.
Essential Functions: Assists in maintaining, organizing and cleaning all equipment Attention to detail and consistency in every aspect of service Ensures all merchandizing and signage is properly displayed for each event Must adhere to the Company dress code which includes wearing black pants and non-slip soled closed toe shoes Obtain assigned workstation at beginning of shift Greet guests in a warm and welcoming manner Accurately use POS system while serving high volumes of guests in concessions stands Follow cash handling and tip reporting guidelines Expedite guest food orders in a timely manner at concession stands or portables Stock product, set up condiment stations, cashier stations and display baskets Thoroughly complete all station set-up and breakdown responsibilities Practice proper product control and handling of all inventory and equipment Partner with other team members to ensure food and beverage quality Assist in preparation of food items Check concessions equipment to ensure proper use Understand and execute responsible alcohol service Understand and maintain proper sanitation and food safety Be comfortable with the Arena and know how to navigate personally, as well as, assist guests Help maintain and ensure excellent customer service Abides by all Company policies in the Human Resources Policies and Procedures, the Business Code of Conduct Other duties as assigned
Experience/Training/Education Requirements:
Must be a minimum 21 years of age Highschool Diploma or GED Previous customer service and cash handling experience is a plus Basic math and cash handling experience Must be flexible, have a sense of urgency, be able to respond quickly and resourcefully to internal and external issues Working knowledge of food production techniques, purchasing, and sanitation procedures Excellent written and verbal communication skills Ability to take tasks that are not clearly defined and appropriately define problem, propose and implement solutions Must be able to work evenings, weekends, and holidays
License/Certificate: Food Handlers Card TIPS Certified
Ability to: Provide a two-way communication and nurture an ownership environment with emphasis in positive motivation and teamwork Ability to work with minimal supervision Ability to interact with all levels of customers and staff including management Ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours Communicate effectively both verbally and in writing with all staff and vendors. Be detail oriented Present a professional appearance and demeanor at all times during the workday Excellent organizational and planning skills Excellent communication and interpersonal skills Strong customer service orientation Must be energetic, self-disciplined with a strong sense of initiative, is detail oriented and has a passion for delivering exceptional guest service. Positive attitude and neat appearance Work ethics encourages strong urgency and quality in a team environment
Physical and Environmental Requirements: This position requires standing, walking, bending and lifting 25lbs. throughout the day as well as working at the computer; irregular hours will be required. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.
Recruiter- Wendy Canahui
ASM- Toyota-Arena4000 E. Ontario Center Parkway Ontario, CA. 91764
Note The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. This document in no way states or implies that these are the only duties to be performed by the employee occupying this position. ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages women, minorities, individuals with disabilities, and protected veterans to apply. We are a VEVRAA Federal Contractor. Applicants who need reasonable accommodations to complete the application process may contact (909)244-5500 for further assistance.
Compensation: $19.00 an hour
Please note that the Toyota Arena Food and Beverage employees are covered by a collective bargaining agreement with Unite Here Local 11, and union membership is a condition of employment is a union membership.
Position Description: The Concessions Cashier and Stand Attendant is responsible for providing exceptional food & beverage event day service to Arena guests, while exhibiting a warm, friendly and professional demeanor to build relationships that will enhance the guest experience.
Essential Functions: Assists in maintaining, organizing and cleaning all equipment Attention to detail and consistency in every aspect of service Ensures all merchandizing and signage is properly displayed for each event Must adhere to the Company dress code which includes wearing black pants and non-slip soled closed toe shoes Obtain assigned workstation at beginning of shift Greet guests in a warm and welcoming manner Accurately use POS system while serving high volumes of guests in concessions stands Follow cash handling and tip reporting guidelines Expedite guest food orders in a timely manner at concession stands or portables Stock product, set up condiment stations, cashier stations and display baskets Thoroughly complete all station set-up and breakdown responsibilities Practice proper product control and handling of all inventory and equipment Partner with other team members to ensure food and beverage quality Assist in preparation of food items Check concessions equipment to ensure proper use Understand and execute responsible alcohol service Understand and maintain proper sanitation and food safety Be comfortable with the Arena and know how to navigate personally, as well as, assist guests Help maintain and ensure excellent customer service Abides by all Company policies in the Human Resources Policies and Procedures, the Business Code of Conduct Other duties as assigned
Experience/Training/Education Requirements:
Must be a minimum 21 years of age Highschool Diploma or GED Previous customer service and cash handling experience is a plus Basic math and cash handling experience Must be flexible, have a sense of urgency, be able to respond quickly and resourcefully to internal and external issues Working knowledge of food production techniques, purchasing, and sanitation procedures Excellent written and verbal communication skills Ability to take tasks that are not clearly defined and appropriately define problem, propose and implement solutions Must be able to work evenings, weekends, and holidays
License/Certificate: Food Handlers Card TIPS Certified
Ability to: Provide a two-way communication and nurture an ownership environment with emphasis in positive motivation and teamwork Ability to work with minimal supervision Ability to interact with all levels of customers and staff including management Ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours Communicate effectively both verbally and in writing with all staff and vendors. Be detail oriented Present a professional appearance and demeanor at all times during the workday Excellent organizational and planning skills Excellent communication and interpersonal skills Strong customer service orientation Must be energetic, self-disciplined with a strong sense of initiative, is detail oriented and has a passion for delivering exceptional guest service. Positive attitude and neat appearance Work ethics encourages strong urgency and quality in a team environment
Physical and Environmental Requirements: This position requires standing, walking, bending and lifting 25lbs. throughout the day as well as working at the computer; irregular hours will be required. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.
Recruiter- Wendy Canahui
ASM- Toyota-Arena4000 E. Ontario Center Parkway Ontario, CA. 91764
Note The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. This document in no way states or implies that these are the only duties to be performed by the employee occupying this position. ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages women, minorities, individuals with disabilities, and protected veterans to apply. We are a VEVRAA Federal Contractor. Applicants who need reasonable accommodations to complete the application process may contact (909)244-5500 for further assistance.