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Universal Technologies

ONE MICROSOFT DYNAMICS 365 TECHNICAL LEAD

Universal Technologies, Long Island City, New York, United States, 11101

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UNIVERSAL Technologies is seeking a Dynamics 365 CRM Technical Lead / Lead Developer with hands-on experience in implementing, configuring, and supporting Microsoft Dynamics 365 CRM solutions for a hybrid position in Long Island City, New York. This position requires 3 days per week onsite in Long-Island City, NY from Day one.

This position requires strong technical and functional knowledge and the ability to guide a development team through the full lifecycle of Dynamics 365 solution delivery.

WHO WE ARE:

UNIVERSAL Technologies, LLC is a Women-Owned (M/WBE) IT solutions and consulting company focused on delivering enterprise systems that significantly improve our clients' IT performance. We work across the IT spectrum including Development, Business/Systems/Data Analysis, Project Management, Cyber Security, Network Engineering, and High-Level System Architecture.

We take pride in the services we provide and the supportive, flexible environment we offer our consultants. Our goal is to help grow your career while contributing to innovative, impactful projects.

WHAT WE OFFER:

Our W2 employees can expect the following benefits:

Competitive pay

Health/Dental Insurance

Group Life Insurance

401K

HSA/FSA

Pre-Tax Transportation Program

Generous Paid Time Off/Holiday Policy

MANDATORY SKILLS/EXPERIENCE:

Bachelor’s degree in Computer Science, Engineering, or a related field

Minimum of 5 years’ experience implementing, configuring, and supporting CRM solutions using Microsoft Dynamics 365

At least two years of experience as a Technical Lead/ Lead Developer on a Microsoft Dynamics 365 CRM project

Expertise in Power Platform (Power Apps, Power Automate), Dataverse, and Azure Services

Strong development skills in C#, .NET, JavaScript, and REST APIs

Experience integrating Dynamics 365 with external systems such as ERP, finance, and contract management systems

Deep understanding of Application Lifecycle Management (ALM), solution management, DevOps, and CI/CD practices within Dynamics 365 environments

PREFERRED SKILLS:

Microsoft certifications such as PL-400, PL-600

SOFT SKILLS:

Strong leadership and team collaboration capabilities

Excellent verbal and written communication skills with both technical and non-technical audiences

Effective analytical and problem-solving skills

Ability to thrive in a fast-paced, agile environment with shifting priorities

SCOPE OF SERVICES:

Lead the technical design, development, and implementation of Microsoft Dynamics 365 CRM solutions

Translate complex business requirements into scalable and secure CRM solutions

Collaborate with architects, analysts, and stakeholders throughout the project lifecycle

Develop custom plugins, workflows, Power Automate flows, and system integrations (including SharePoint and vendor systems)

Manage code reviews, unit testing, and support QA and UAT efforts

Configure model-driven apps, Dataverse entities, forms, dashboards, views, and implement role-based security

Create and maintain technical documentation such as design specifications, architecture diagrams, and deployment guides

Mentor junior developers and promote team-wide best practices

Participate in Agile ceremonies including sprint planning, standups, demos, and retrospectives

Stay current with platform features and industry trends, proposing enhancements where appropriate

UNIVERSAL Technologies is an Equal Opportunity Employer.