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The Cake Bake Shop

Human Resources Coordinator

The Cake Bake Shop, Kissimmee, Florida, United States, 34747

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Human Resources Coordinator

The Talent Acquisition & HR Coordinator is responsible for managing the end-to-end recruitment process for both hourly and salaried positions while also supporting critical HR administrative functions for all Cake Bake locations. This role partners with department managers to meet staffing needs, maintains accurate employee records, assists with onboarding, and supports the overall employee experience.

Key Responsibilities

Manage full-cycle recruitment for hourly and salaried roles across FOH, BOH, Warehouse, Customer Service, and other operational areas. Partner with department managers to assess staffing needs and develop targeted sourcing strategies. Create and publish job postings on platforms such as Indeed, ADP, ZipRecruiter, LinkedIn, and other relevant channels. Screen resumes, conduct initial phone interviews, and evaluate candidate qualifications based on role-specific criteria and internal wage structures. Coordinate interviews with hiring managers and follow up on candidate progress. Conduct professional reference checks and verify employment history prior to making offers. Participate in job fairs, open interviews, and community outreach events to promote the employer brand. Identify and recruit new talent to build a strong candidate pipeline. Assist with onboarding processes, ensuring smooth handoff to training and operations teams. Coordinate background checks, orientation sessions, and necessary documentation for new hires. Collaborate with HR and management on onboarding logistics and internal promotions. Maintain professionalism and brand representation in all candidate and employee interactions. Create, maintain, and update filing systems for employee records and training files, ensuring confidentiality and compliance. Maintain accurate hiring records and applicant tracking data using an ATS or recruitment spreadsheet. Assist with HR administrative tasks including compliance tracking, background checks, and training documentation. Handle confidential and non-routine information with discretion. Draft written responses or reply to phone/email inquiries, and field or answer routine and non-routine questions. Regularly check email and other communication channels, responding within 48 hours or immediately in urgent situations. Explain HR procedures when necessary to employees or managers. Perform other duties as assigned by leadership to support the overall success of the team and organization. Qualifications

Prior experience in recruitment, talent acquisition, or human resources. Strong organizational skills and attention to detail in records management. Excellent verbal and written communication skills. Ability to maintain confidentiality and handle sensitive information. Proficiency with applicant tracking systems, HR software, and Microsoft Office Suite. Ability to manage multiple priorities in a fast-paced environment.

Must be able to work weekends and holidays.