Senior Site Reliability Engineer Day Shift
Join to apply for the Senior Site Reliability Engineer Day Shift role at ServiceNow .
Get AI-powered advice on this job and more exclusive features.
Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
Please Note: This position will include supporting our US Public Sector customers. It requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards), including a credit check, criminal/misdemeanor check, and drug test. Employment is contingent upon passing the screening. Only US citizens, naturalized citizens, or US Permanent Residents with a green card will be considered.
The ServiceNow SRE team maintains and develops the reliability, scalability, and performance of the cloud infrastructure. SREs drive technical resolutions across the stack, improve platform operability, reduce incidents, and lower MTTR, combining expertise in software development, networking, and systems engineering.
What You Will Do
This is a Day shift role supporting Government Cloud infrastructure, with a 10-hour, 4-day work week (Sunday-Wednesday), from 07:00 to 17:00 PST. You will:
- Provide 24x7 support for cloud infrastructure.
- Drive incident resolution and platform operability improvements.
- Use software development, networking, and systems engineering skills to enhance service reliability.
Qualifications
- Passion for DevOps, automation, scripting.
- Deep Linux systems knowledge.
- Software development background.
- Experience with observability and monitoring.
- Cloud experience (Azure, AWS).
- Automation coding skills (Python, JavaScript).
- Database expertise (MySQL, MariaDB, PostgreSQL).
- Networking skills, IP routing.
- Strong collaboration and communication skills.
- Ability to work shifts covering one weekend day.
Additional Details
Salary ranges from $126,700 to $215,400 plus benefits, equity, and incentives. We offer health plans, 401(k), ESPP, flexible time off, and family leave. Work personas vary by location and role, with options for remote or onsite work. ServiceNow is an equal opportunity employer and provides accommodations for applicants with disabilities.
This job is active and accepting applications.
#J-18808-Ljbffr