Front Desk Representative

MDT Institute is excited to offer a career opportunity for a Front Desk Representative who will be the face of our institution. We are looking for dedicated and energetic individuals to join our administrative team. In this role, you will assist in creating a welcoming environment for all students and visitors, ensuring they receive the support and guidance they need as they navigate their educational paths. Key Responsibilities: Welcome and assist students, faculty, and visitors as the first point of contact at the front desk. Manage incoming calls and direct them to the appropriate departments. Oversee the scheduling of appointments and coordinate meetings. Maintain a clean and organized front desk area, ensuring it is presentable at all times. Handle administrative tasks such as filing, data entry, and documentation management. Support general office operations and assist with special projects as needed. Requirements Qualifications: High school diploma or equivalent; further education or relevant certification is a plus. Proven experience in a front desk or customer service role preferred. Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Proficient in using office software and equipment (e.g., MS Office, phone systems). Ability to handle sensitive information with confidentiality. Friendly and professional demeanor with a passion for helping others. Benefits MDT Institute offers an exceptional benefits package which includes: Health, dental, and vision plan Paid Vacation, sick, personal days and holidays Tuition Reimbursement 401(k) Plan with employer match Professional development with CE credits and more