Atlanta Hawks
Lead Retail Brand Ambassador (Part-Time)
Atlanta Hawks, Atlanta, Georgia, United States, 30383
Join to apply for the
Lead Retail Brand Ambassador (Part-Time)
role at
Atlanta Hawks 6 days ago Be among the first 25 applicants Join to apply for the
Lead Retail Brand Ambassador (Part-Time)
role at
Atlanta Hawks In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Who Are We
A professional basketball team and state-of-the-art arena/entertainment venue that specializes in creating memorable experiences for each guest we interact with. Some of our favorite things are live sports, concerts, comedy shows, family shows, and most any other world-class event you can think of, and we’re looking for someone who shares the same interests. We live for the fast-paced world of sports & live entertainment, and as such, we work hard, run fast, execute flawlessly, and party it up when it all comes together. Lastly, we strive to deliver wonderful experiences that create lasting memories, and we prefer to surround ourselves with those who are the best at what they do.
Who Are You
An enthusiastic lover of sports, live entertainment, and people. You have true passion for engaging in meaningful interactions and creating memorable experiences for all guests. You strive to be helpful, engaging, and knowledgeable of all things Atlanta Hawks and State Farm Arena. You enjoy being a part of an exciting and dynamic group, and you’re committed to continuously enhancing the productivity and effectiveness of your team. Lastly, you enjoy working hard and celebrating hard, and you’d be shocked if guests weren’t positively impacted by their interactions with you.
Job Summary
We are seeking a hands-on leader to inspire and guide our retail team while delivering our S.M.I.L.E. service culture —
Southern Hospitality, Make a Moment, Individuals Matter, Listen & Learn, and Empowerment.
As a Lead, Retail Brand Ambassador, you will engage guests, oversee store operations, and coach team members to deliver exceptional service and maximize sales.
Key Responsibilities
Guest Experience
Engage guests to create a welcoming and personalized shopping experience. Promote Hawks merchandise by recommending products and upselling. Demonstrate our service culture in every interaction.
Leadership & Team Support
Supervise, train, and coach Retail Brand Ambassadors to maximize sales and service. Assist with onboarding and product training for new team members. Provide feedback and support to help the team meet goals.
Store Operations
Open and close retail locations, including cash handling and securing keys. Maintain accurate inventory records and report discrepancies. Ensure the store environment is clean, safe, and organized.
Required Skills & Qualifications
Minimum 2 years of supervisory experience managing a team of 4+ in retail, hospitality, or a related guest service environment. Strong leadership, communication, and problem-solving skills with the ability to adapt to different guest interactions and situations. Experience with POS systems and cash handling. Ability to multitask in a fast-paced environment while maintaining attention to detail. Outstanding interpersonal skills, punctuality, and reliability. Flexible schedule with availability for nights, weekends, holidays, and at least 80% of scheduled events monthly. Ability to stand for 4+ hours and lift/move up to 25 lbs. using proper lifting techniques. Reliable transportation.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
If this opportunity looks exciting to you, please complete the application process. Go Hawks! Seniority level
Seniority level Mid-Senior level Employment type
Employment type Part-time Job function
Job function Sales and Business Development Referrals increase your chances of interviewing at Atlanta Hawks by 2x Sign in to set job alerts for “Brand Representative” roles.
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Lead Retail Brand Ambassador (Part-Time)
role at
Atlanta Hawks 6 days ago Be among the first 25 applicants Join to apply for the
Lead Retail Brand Ambassador (Part-Time)
role at
Atlanta Hawks In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Who Are We
A professional basketball team and state-of-the-art arena/entertainment venue that specializes in creating memorable experiences for each guest we interact with. Some of our favorite things are live sports, concerts, comedy shows, family shows, and most any other world-class event you can think of, and we’re looking for someone who shares the same interests. We live for the fast-paced world of sports & live entertainment, and as such, we work hard, run fast, execute flawlessly, and party it up when it all comes together. Lastly, we strive to deliver wonderful experiences that create lasting memories, and we prefer to surround ourselves with those who are the best at what they do.
Who Are You
An enthusiastic lover of sports, live entertainment, and people. You have true passion for engaging in meaningful interactions and creating memorable experiences for all guests. You strive to be helpful, engaging, and knowledgeable of all things Atlanta Hawks and State Farm Arena. You enjoy being a part of an exciting and dynamic group, and you’re committed to continuously enhancing the productivity and effectiveness of your team. Lastly, you enjoy working hard and celebrating hard, and you’d be shocked if guests weren’t positively impacted by their interactions with you.
Job Summary
We are seeking a hands-on leader to inspire and guide our retail team while delivering our S.M.I.L.E. service culture —
Southern Hospitality, Make a Moment, Individuals Matter, Listen & Learn, and Empowerment.
As a Lead, Retail Brand Ambassador, you will engage guests, oversee store operations, and coach team members to deliver exceptional service and maximize sales.
Key Responsibilities
Guest Experience
Engage guests to create a welcoming and personalized shopping experience. Promote Hawks merchandise by recommending products and upselling. Demonstrate our service culture in every interaction.
Leadership & Team Support
Supervise, train, and coach Retail Brand Ambassadors to maximize sales and service. Assist with onboarding and product training for new team members. Provide feedback and support to help the team meet goals.
Store Operations
Open and close retail locations, including cash handling and securing keys. Maintain accurate inventory records and report discrepancies. Ensure the store environment is clean, safe, and organized.
Required Skills & Qualifications
Minimum 2 years of supervisory experience managing a team of 4+ in retail, hospitality, or a related guest service environment. Strong leadership, communication, and problem-solving skills with the ability to adapt to different guest interactions and situations. Experience with POS systems and cash handling. Ability to multitask in a fast-paced environment while maintaining attention to detail. Outstanding interpersonal skills, punctuality, and reliability. Flexible schedule with availability for nights, weekends, holidays, and at least 80% of scheduled events monthly. Ability to stand for 4+ hours and lift/move up to 25 lbs. using proper lifting techniques. Reliable transportation.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
If this opportunity looks exciting to you, please complete the application process. Go Hawks! Seniority level
Seniority level Mid-Senior level Employment type
Employment type Part-time Job function
Job function Sales and Business Development Referrals increase your chances of interviewing at Atlanta Hawks by 2x Sign in to set job alerts for “Brand Representative” roles.
Atlanta, GA $83,500.00-$145,000.00 1 week ago Hollister Co. - Brand Representative, Lenox Square
Atlanta, GA $94,500.00-$175,500.00 1 week ago Abercrombie & Fitch - Brand Representative, Lenox Square
Programming Brand Manager (Pipeline Posting)
Atlanta, GA $75,000.00-$125,000.00 2 weeks ago Hollister Co. - Brand Representative, Cumberland Mall, GA
Abercrombie & Fitch - Brand Representative, Perimeter
Southeast Events & Brand Activation Manager
Atlanta, GA $84,000.00-$108,000.00 4 weeks ago Atlanta, GA $84,000.00-$108,000.00 1 month ago Associate Brand Experience Manager (Jimmy John's)
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr