RL Canning
Join to apply for the
Executive Desktop Support Specialist
role at
RL Canning Join to apply for the
Executive Desktop Support Specialist
role at
RL Canning Get AI-powered advice on this job and more exclusive features. Direct message the job poster from RL Canning **We are not offering visa sponsorship or C2C for this position due to resource requirements Who We Are RL Canning is a global IT managed services and consultancy firm committed to enhancing the digital workplace by driving value through technology and operational excellence. Our comprehensive service portfolio, supported by an ecosystem of digital innovators, delivers industry-leading solutions tailored to each customer's unique needs. We focus on achieving better, faster results aligned with long-term strategic goals. Job Overview The
Executive Desktop Support Specialist
will be part of a team responsible for providing on-site and virtual support for workplace devices, software, and processes for Executives, VPs, and Senior Leadership. The US base salary range for this full-time position is $100,000.00 to $125,000.00 annually, W2, along with a comprehensive benefits package detailed in the Benefits Offered section of the job description. The salary wage offered within this range will be influenced by factors such as work location, job-related skills, experience, and relevant education or training. During the hiring process, your recruiter will provide more specific information about the salary range, considering these factors. Compensation and benefits remain in the Company's sole discretion and may be modified at the Companys absolute discretion, consistent with applicable law, until they are paid. In this role, you will Provides in-person high-touch support to executives and various customer personas, which allows end-users to receive dedicated support for any IT issue that may occur and promises ultimate ownership and resolution. Deliver personalized, high-priority support to executives and senior leadership. Ensure minimal disruption and maximum discretion during support interactions. Provide proactive device health checks, pre-meeting AV readiness, and concierge-level service. Provide setup, testing, and live support for AV systems in executive conference rooms. Support executives during offsite meetings, board sessions, and corporate events. Provide support during standard business hours with availability for after-hours and on-call support as needed. Reply to urgent executive requests, including remote assistance and on-site dispatch. Coordinate logistics and ensure IT readiness for presentations, connectivity, and AV requirements. Perform all standard desk-side support functions, including diagnosing and resolving hardware, software, and peripheral issues. Provide on-site smart hands support for corporate and vendor partners. Support Windows 10 to 11 upgrades, device imaging, and software installations. Maintain documentation for troubleshooting procedures and system configurations. Coordinate with internal IT teams for escalations and implementation of new technologies. Perform other tasks as necessary to support and achieve business objectives. For this role, you will need MUST HAVE
Experience supporting and collaborating with VPs, C-level Executives, or other senior leadership in previous roles. Must be able to work 100% onsite Monday to Friday from 7:30 a.m. to 4:30 p.m. 3+ years providing hands-on infrastructure support, including network, servers, desktops, and related peripherals. Must have strong experience with Windows 10/11 along with MAC OS desktop environments, including troubleshooting and configuration. Must have excellent customer service and interpersonal skills; must have excellent communication skills, both verbal and written. Strong understanding of timelines, milestones, and deliverable due dates. Strong documentation and process skills are required. Willingness to travel as needed to support client projects and corporate responsibilities. Why Join Us Cutting-Edge Innovation & Technology:
Unlock the opportunity to be a vital part of a cutting-edge environment where innovation is not just encouraged but is a way of life. Youll have the opportunity to engage with the latest technologies, contribute to groundbreaking projects, and be at the forefront of technological advancements in the IT sector. Professional and Personal Growth:
Our company believes in investing in our teams growth. Our commitment is to empower our team members with the tools and resources they need to enhance their skills, stay at the forefront of industry trends, and unlock new opportunities for advancement. We believe that investing in the development of our talent not only enriches individual careers but also contributes to the collective success of our company. Collaborative & Inclusive Culture:
Become part of a team where collaboration is key. Our inclusive culture values every voice and fosters a workspace where teamwork and collective problem-solving are paramount. Youll work alongside talented professionals from diverse backgrounds, sharing ideas and creating solutions together. Empowering Work Environment:
Discover the opportunity to be a valued team member where your ideas are valued, your contributions matter, and your potential is recognized. You will be part of a team where your ideas are heard and your work has a meaningful impact on our projects and clients, fostering a sense of achievement and purpose in your role. Benefits Offered Short-Term Disability Insurance Accidental Death & Dismemberment (AD&D) and Life Insurance 401(k) retirement savings plan with employer matching Paid Time Off Paid Holidays ** RL Canning is an Equal Opportunity Employer. All applicants will be considered for employment without discrimination based on race, color, religion, sex, marital status, national origin or ancestry, age, disability (physical or mental), veteran status, or any other status protected by federal, state, or local law. Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
IT Services and IT Consulting Referrals increase your chances of interviewing at RL Canning by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Get notified about new Executive Specialist jobs in
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Executive Desktop Support Specialist
role at
RL Canning Join to apply for the
Executive Desktop Support Specialist
role at
RL Canning Get AI-powered advice on this job and more exclusive features. Direct message the job poster from RL Canning **We are not offering visa sponsorship or C2C for this position due to resource requirements Who We Are RL Canning is a global IT managed services and consultancy firm committed to enhancing the digital workplace by driving value through technology and operational excellence. Our comprehensive service portfolio, supported by an ecosystem of digital innovators, delivers industry-leading solutions tailored to each customer's unique needs. We focus on achieving better, faster results aligned with long-term strategic goals. Job Overview The
Executive Desktop Support Specialist
will be part of a team responsible for providing on-site and virtual support for workplace devices, software, and processes for Executives, VPs, and Senior Leadership. The US base salary range for this full-time position is $100,000.00 to $125,000.00 annually, W2, along with a comprehensive benefits package detailed in the Benefits Offered section of the job description. The salary wage offered within this range will be influenced by factors such as work location, job-related skills, experience, and relevant education or training. During the hiring process, your recruiter will provide more specific information about the salary range, considering these factors. Compensation and benefits remain in the Company's sole discretion and may be modified at the Companys absolute discretion, consistent with applicable law, until they are paid. In this role, you will Provides in-person high-touch support to executives and various customer personas, which allows end-users to receive dedicated support for any IT issue that may occur and promises ultimate ownership and resolution. Deliver personalized, high-priority support to executives and senior leadership. Ensure minimal disruption and maximum discretion during support interactions. Provide proactive device health checks, pre-meeting AV readiness, and concierge-level service. Provide setup, testing, and live support for AV systems in executive conference rooms. Support executives during offsite meetings, board sessions, and corporate events. Provide support during standard business hours with availability for after-hours and on-call support as needed. Reply to urgent executive requests, including remote assistance and on-site dispatch. Coordinate logistics and ensure IT readiness for presentations, connectivity, and AV requirements. Perform all standard desk-side support functions, including diagnosing and resolving hardware, software, and peripheral issues. Provide on-site smart hands support for corporate and vendor partners. Support Windows 10 to 11 upgrades, device imaging, and software installations. Maintain documentation for troubleshooting procedures and system configurations. Coordinate with internal IT teams for escalations and implementation of new technologies. Perform other tasks as necessary to support and achieve business objectives. For this role, you will need MUST HAVE
Experience supporting and collaborating with VPs, C-level Executives, or other senior leadership in previous roles. Must be able to work 100% onsite Monday to Friday from 7:30 a.m. to 4:30 p.m. 3+ years providing hands-on infrastructure support, including network, servers, desktops, and related peripherals. Must have strong experience with Windows 10/11 along with MAC OS desktop environments, including troubleshooting and configuration. Must have excellent customer service and interpersonal skills; must have excellent communication skills, both verbal and written. Strong understanding of timelines, milestones, and deliverable due dates. Strong documentation and process skills are required. Willingness to travel as needed to support client projects and corporate responsibilities. Why Join Us Cutting-Edge Innovation & Technology:
Unlock the opportunity to be a vital part of a cutting-edge environment where innovation is not just encouraged but is a way of life. Youll have the opportunity to engage with the latest technologies, contribute to groundbreaking projects, and be at the forefront of technological advancements in the IT sector. Professional and Personal Growth:
Our company believes in investing in our teams growth. Our commitment is to empower our team members with the tools and resources they need to enhance their skills, stay at the forefront of industry trends, and unlock new opportunities for advancement. We believe that investing in the development of our talent not only enriches individual careers but also contributes to the collective success of our company. Collaborative & Inclusive Culture:
Become part of a team where collaboration is key. Our inclusive culture values every voice and fosters a workspace where teamwork and collective problem-solving are paramount. Youll work alongside talented professionals from diverse backgrounds, sharing ideas and creating solutions together. Empowering Work Environment:
Discover the opportunity to be a valued team member where your ideas are valued, your contributions matter, and your potential is recognized. You will be part of a team where your ideas are heard and your work has a meaningful impact on our projects and clients, fostering a sense of achievement and purpose in your role. Benefits Offered Short-Term Disability Insurance Accidental Death & Dismemberment (AD&D) and Life Insurance 401(k) retirement savings plan with employer matching Paid Time Off Paid Holidays ** RL Canning is an Equal Opportunity Employer. All applicants will be considered for employment without discrimination based on race, color, religion, sex, marital status, national origin or ancestry, age, disability (physical or mental), veteran status, or any other status protected by federal, state, or local law. Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
IT Services and IT Consulting Referrals increase your chances of interviewing at RL Canning by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Get notified about new Executive Specialist jobs in
Washington DC-Baltimore Area . Washington DC-Baltimore Area $60,000.00-$70,000.00 2 days ago Washington, DC $60,000.00-$70,000.00 1 week ago Baltimore, MD $70,000.00-$85,000.00 2 weeks ago Washington, DC $72,000.00-$88,000.00 2 months ago Fairfax, VA $65,000.00-$75,000.00 2 weeks ago Gaithersburg, MD $85,000.00-$90,000.00 6 days ago Hanover, MD $70,600.00-$104,100.00 6 days ago Washington, DC $51,400.00-$95,900.00 1 day ago Washington, DC $90,000.00-$120,000.00 1 week ago Germantown, MD $75,000.00-$90,000.00 3 weeks ago Washington, DC $85,000.00-$120,000.00 1 week ago Employee Relations Specialist - Full Time First Shift
Sterling, VA $75,000.00-$90,000.00 3 weeks ago Laurel, MD $67,000.00-$85,000.00 1 month ago Laurel, MD $67,000.00-$85,000.00 1 week ago Gaithersburg, MD $65,000.00-$75,000.00 2 weeks ago Washington, DC $80,000.00-$100,000.00 1 week ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr