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Director, Quality Assurance
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Director, Quality Assurance
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Quaelys Get AI-powered advice on this job and more exclusive features. About CINC Systems
CINC Systems is the largest provider of accounting and management software in the community association management industry and the innovator behind accounting and banking integration. Founded in 2005 by a banker as the industry's first SaaS offering, CINC Systems now employs more than 250 people and provides software and applications to more than 37,000 associations across the U.S, servicing over 4 million homeowners. In January of 2024, Hg Capital made a significant investment in CINC to accelerate the company’s growth trajectory and institute rapid product development. Location:
Duluth, GA
About CINC Systems
CINC Systems is the largest provider of accounting and management software in the community association management industry and the innovator behind accounting and banking integration. Founded in 2005 by a banker as the industry's first SaaS offering, CINC Systems now employs more than 250 people and provides software and applications to more than 37,000 associations across the U.S, servicing over 4 million homeowners. In January of 2024, Hg Capital made a significant investment in CINC to accelerate the company’s growth trajectory and institute rapid product development.
While innovation continues to drive our growth, our people are who sustain our growth. Does the idea of being part of a humble, accountable, and team-oriented work culture with great benefits in a hybrid work environment sound appealing? If so, please read about the
Director of Quality Assurance
role we are hiring for to see if you’d be interested in applying to be part of the CINC team!
Position Summary:
We are seeking a highly experienced and visionary Director of Quality Assurance to lead and elevate our QA organization. In this critical leadership role, you will be responsible for defining and executing our overall QA strategy, ensuring the delivery of high-quality software products, and fostering a culture of continuous improvement within a rapidly evolving agile environment.
The ideal candidate will be a strategic leader with a hands-on approach, possessing a proven track record of managing large, high-performing QA teams, implementing efficient QA methodologies and processes, and demonstrating a deep understanding of the Agile SDLC.
Key Responsibilities:
Strategic Leadership: Develop, communicate, and execute the long-term vision and strategy for the QA organization, aligning it with overall company objectives and product roadmaps.
Team Leadership & Management:
Lead, mentor, and grow a large, distributed QA team (e.g., 50+ engineers, managers, and leads). Foster a culture of excellence, collaboration, accountability, and continuous learning within the QA department. Drive talent acquisition, retention, performance management, and career development for QA professionals. Define organizational structure, roles, and responsibilities to optimize team effectiveness and scalability.
QA Methodology & Process Excellence:
Design, implement, and continuously refine highly efficient and scalable QA methodologies, processes, and best practices (e.g., test automation, performance testing, security testing, release management). Drive the adoption of innovative QA tools and technologies to enhance efficiency and coverage. Establish and monitor key quality metrics and KPIs to track progress, identify areas for improvement, and ensure product quality. Oversee the development and maintenance of comprehensive test strategies, test plans, and test cases across various product lines.
Agile SDLC Integration:
Champion quality within an Agile SDLC, embedding QA activities seamlessly into sprint cycles and release trains. Collaborate closely with product management, engineering, and DevOps teams to ensure quality is built-in from the outset. Drive early and continuous testing, shifting left to identify and resolve issues proactively. Facilitate effective communication and collaboration between QA and development teams to optimize the software development lifecycle. Risk Management & Mitigation: Identify, assess, and mitigate quality risks throughout the product lifecycle, implementing proactive strategies to prevent defects and ensure product stability. Stakeholder Management: Collaborate effectively with executive leadership, product, engineering, and other cross-functional teams to ensure alignment on quality goals and successful product delivery. Budget Management: Manage the QA budget, optimizing resource allocation and identifying cost-effective solutions for tools and infrastructure.
Requirements
Bachelor's degree in Computer Science, Engineering, or a related technical field. Master's degree preferred. 12+ years of progressive experience in Quality Assurance, with at least 5+ years in a senior leadership role managing large QA teams (50+ individuals). Proven history of managing a large QA team effectively, demonstrating strong leadership, mentorship, and team-building skills. Hands-on experience with efficient QA methodology and processes, including extensive experience in implementing and optimizing test automation frameworks, performance testing strategies, and continuous integration/continuous delivery (CI/CD) pipelines. Deep understanding of Agile SDLC principles and practices (Scrum, Kanban, SAFe), with a track record of successfully embedding QA within agile teams. Expertise in various testing types, including functional, non-functional, regression, integration, system, user acceptance, and security testing. Strong analytical and problem-solving skills, with a data-driven approach to decision-making. Excellent communication, presentation, and interpersonal skills, with the ability to influence and collaborate effectively at all levels of the organization. Experience with a variety of QA tools and technologies (e.g., Jira, Confluence, Selenium, Postman, test management systems, etc.).
Preferred Requirements:
Experience in SaaS, FinTech, and Accounting. Certifications in Agile methodologies . Experience with cloud-based testing environments (AWS and Azure). Experience with AI/ML testing strategies.
Benefits:
Great working environment Career development Work/life balance Annual bonus Medical Dental Vision Life Insurance Short-term & Long-term disability insurance Flexible Spending Plan (childcare & healthcare) 401K (matching available) 136 hours of paid time off per year 10 paid holidays per year Bonus holiday: Your birthday is a paid day off! 2 self-care/mental health days per year Free snacks & Coca-Cola soft drinks (when in office)
CINC is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities. Seniority level
Seniority level Director Employment type
Employment type Part-time Job function
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Director, Quality Assurance
role at
Quaelys Join to apply for the
Director, Quality Assurance
role at
Quaelys Get AI-powered advice on this job and more exclusive features. About CINC Systems
CINC Systems is the largest provider of accounting and management software in the community association management industry and the innovator behind accounting and banking integration. Founded in 2005 by a banker as the industry's first SaaS offering, CINC Systems now employs more than 250 people and provides software and applications to more than 37,000 associations across the U.S, servicing over 4 million homeowners. In January of 2024, Hg Capital made a significant investment in CINC to accelerate the company’s growth trajectory and institute rapid product development. Location:
Duluth, GA
About CINC Systems
CINC Systems is the largest provider of accounting and management software in the community association management industry and the innovator behind accounting and banking integration. Founded in 2005 by a banker as the industry's first SaaS offering, CINC Systems now employs more than 250 people and provides software and applications to more than 37,000 associations across the U.S, servicing over 4 million homeowners. In January of 2024, Hg Capital made a significant investment in CINC to accelerate the company’s growth trajectory and institute rapid product development.
While innovation continues to drive our growth, our people are who sustain our growth. Does the idea of being part of a humble, accountable, and team-oriented work culture with great benefits in a hybrid work environment sound appealing? If so, please read about the
Director of Quality Assurance
role we are hiring for to see if you’d be interested in applying to be part of the CINC team!
Position Summary:
We are seeking a highly experienced and visionary Director of Quality Assurance to lead and elevate our QA organization. In this critical leadership role, you will be responsible for defining and executing our overall QA strategy, ensuring the delivery of high-quality software products, and fostering a culture of continuous improvement within a rapidly evolving agile environment.
The ideal candidate will be a strategic leader with a hands-on approach, possessing a proven track record of managing large, high-performing QA teams, implementing efficient QA methodologies and processes, and demonstrating a deep understanding of the Agile SDLC.
Key Responsibilities:
Strategic Leadership: Develop, communicate, and execute the long-term vision and strategy for the QA organization, aligning it with overall company objectives and product roadmaps.
Team Leadership & Management:
Lead, mentor, and grow a large, distributed QA team (e.g., 50+ engineers, managers, and leads). Foster a culture of excellence, collaboration, accountability, and continuous learning within the QA department. Drive talent acquisition, retention, performance management, and career development for QA professionals. Define organizational structure, roles, and responsibilities to optimize team effectiveness and scalability.
QA Methodology & Process Excellence:
Design, implement, and continuously refine highly efficient and scalable QA methodologies, processes, and best practices (e.g., test automation, performance testing, security testing, release management). Drive the adoption of innovative QA tools and technologies to enhance efficiency and coverage. Establish and monitor key quality metrics and KPIs to track progress, identify areas for improvement, and ensure product quality. Oversee the development and maintenance of comprehensive test strategies, test plans, and test cases across various product lines.
Agile SDLC Integration:
Champion quality within an Agile SDLC, embedding QA activities seamlessly into sprint cycles and release trains. Collaborate closely with product management, engineering, and DevOps teams to ensure quality is built-in from the outset. Drive early and continuous testing, shifting left to identify and resolve issues proactively. Facilitate effective communication and collaboration between QA and development teams to optimize the software development lifecycle. Risk Management & Mitigation: Identify, assess, and mitigate quality risks throughout the product lifecycle, implementing proactive strategies to prevent defects and ensure product stability. Stakeholder Management: Collaborate effectively with executive leadership, product, engineering, and other cross-functional teams to ensure alignment on quality goals and successful product delivery. Budget Management: Manage the QA budget, optimizing resource allocation and identifying cost-effective solutions for tools and infrastructure.
Requirements
Bachelor's degree in Computer Science, Engineering, or a related technical field. Master's degree preferred. 12+ years of progressive experience in Quality Assurance, with at least 5+ years in a senior leadership role managing large QA teams (50+ individuals). Proven history of managing a large QA team effectively, demonstrating strong leadership, mentorship, and team-building skills. Hands-on experience with efficient QA methodology and processes, including extensive experience in implementing and optimizing test automation frameworks, performance testing strategies, and continuous integration/continuous delivery (CI/CD) pipelines. Deep understanding of Agile SDLC principles and practices (Scrum, Kanban, SAFe), with a track record of successfully embedding QA within agile teams. Expertise in various testing types, including functional, non-functional, regression, integration, system, user acceptance, and security testing. Strong analytical and problem-solving skills, with a data-driven approach to decision-making. Excellent communication, presentation, and interpersonal skills, with the ability to influence and collaborate effectively at all levels of the organization. Experience with a variety of QA tools and technologies (e.g., Jira, Confluence, Selenium, Postman, test management systems, etc.).
Preferred Requirements:
Experience in SaaS, FinTech, and Accounting. Certifications in Agile methodologies . Experience with cloud-based testing environments (AWS and Azure). Experience with AI/ML testing strategies.
Benefits:
Great working environment Career development Work/life balance Annual bonus Medical Dental Vision Life Insurance Short-term & Long-term disability insurance Flexible Spending Plan (childcare & healthcare) 401K (matching available) 136 hours of paid time off per year 10 paid holidays per year Bonus holiday: Your birthday is a paid day off! 2 self-care/mental health days per year Free snacks & Coca-Cola soft drinks (when in office)
CINC is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities. Seniority level
Seniority level Director Employment type
Employment type Part-time Job function
Job function Quality Assurance Referrals increase your chances of interviewing at Quaelys by 2x Get notified about new Director of Quality Assurance jobs in
Duluth, GA . Director of Quality - $120-$170k (Med Device)
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Atlanta, GA $180,000.00-$220,000.00 2 weeks ago Atlanta, GA $130,000.00-$160,000.00 2 weeks ago Associate Director, Quality Assurance Team Lead
Buford, GA $100,000.00-$120,000.00 6 days ago VP , P5, QA Eng Mgr : Job Level - Vice President
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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr