Webster Bank
Director Commercial Bank Credit Governance
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Director Commercial Bank Credit Governance
role at
Webster Bank Director Commercial Bank Credit Governance
6 days ago Be among the first 25 applicants Join to apply for the
Director Commercial Bank Credit Governance
role at
Webster Bank Direct message the job poster from Webster Bank If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer.
Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!
If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses, and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer.
At Webster Bank, our financial intermediation activities are organized broadly around three distinct lines of business: the Consumer Bank, the Commercial Bank, and Healthcare Financial Services. This position is aligned to the
Commercial Bank , reporting into the Strategic Delivery & Governance team within the Commercial Administration organization.
The
Director, Commercial Bank Credit Governance
will report to the Managing Director, Commercial Bank Governance and will be responsible for building and managing a comprehensive first-line governance framework focused on credit processes within the Commercial Bank.
This role will lead the lifecycle management of frontline commercial credit procedures, templates, and forms, ensuring alignment with credit policy, operational compliance, and internal control standards. The Director will work closely with Commercial Banking lines of business, the centralized Front Line Control Office (FLCO), and second-line Credit Risk to ensure procedural integrity and risk alignment across the credit lifecycle.
Responsibilities
Own and manage the lifecycle of commercial lending templates, forms, and operating procedures, ensuring timely updates, version control, and audit readiness. Ensure alignment of first-line credit procedures with credit policies, in close partnership with second-line Credit Risk. Design and maintain a transparent change management process for credit procedures, including documentation, approvals, and communication protocols. Collaborate with FLCO teams to embed frontline controls, risk mitigations, and escalation protocols into credit procedures and practices. Support remediation of control gaps identified during audits, exams, or self-assessments related to commercial credit processes. Contribute to regulatory and internal reviews, including documentation preparation, walkthroughs, and response coordination. Aid in the resolution of complex operational risk issues related to credit execution and contribute to a risk-aware culture through training and procedural clarity.
Education, Skills & Requirements
Bachelor’s degree required 7+ years of experience in commercial banking, credit operations, or credit risk governance. Strong understanding of credit policy, lending operations, and first-line risk responsibilities. Experience working with second-line risk and control functions Control-minded, systems-oriented individual with exceptional organization skills and acute attention to detail. Strong project management and documentation skills; experience with governance tools such as SharePoint, How2Work, or similar platforms. Familiarity with commercial lending systems (e.g., Sageworks, nCino, PrecisionLender, Salesforce, Fiserv, LoanIQ, Nautilus) is a plus.
The estimated salary range for this position is $140,.000.00 to $160,000.00. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Seniority level
Seniority level Director Employment type
Employment type Full-time Job function
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Join to apply for the
Director Commercial Bank Credit Governance
role at
Webster Bank Director Commercial Bank Credit Governance
6 days ago Be among the first 25 applicants Join to apply for the
Director Commercial Bank Credit Governance
role at
Webster Bank Direct message the job poster from Webster Bank If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer.
Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!
If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses, and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer.
At Webster Bank, our financial intermediation activities are organized broadly around three distinct lines of business: the Consumer Bank, the Commercial Bank, and Healthcare Financial Services. This position is aligned to the
Commercial Bank , reporting into the Strategic Delivery & Governance team within the Commercial Administration organization.
The
Director, Commercial Bank Credit Governance
will report to the Managing Director, Commercial Bank Governance and will be responsible for building and managing a comprehensive first-line governance framework focused on credit processes within the Commercial Bank.
This role will lead the lifecycle management of frontline commercial credit procedures, templates, and forms, ensuring alignment with credit policy, operational compliance, and internal control standards. The Director will work closely with Commercial Banking lines of business, the centralized Front Line Control Office (FLCO), and second-line Credit Risk to ensure procedural integrity and risk alignment across the credit lifecycle.
Responsibilities
Own and manage the lifecycle of commercial lending templates, forms, and operating procedures, ensuring timely updates, version control, and audit readiness. Ensure alignment of first-line credit procedures with credit policies, in close partnership with second-line Credit Risk. Design and maintain a transparent change management process for credit procedures, including documentation, approvals, and communication protocols. Collaborate with FLCO teams to embed frontline controls, risk mitigations, and escalation protocols into credit procedures and practices. Support remediation of control gaps identified during audits, exams, or self-assessments related to commercial credit processes. Contribute to regulatory and internal reviews, including documentation preparation, walkthroughs, and response coordination. Aid in the resolution of complex operational risk issues related to credit execution and contribute to a risk-aware culture through training and procedural clarity.
Education, Skills & Requirements
Bachelor’s degree required 7+ years of experience in commercial banking, credit operations, or credit risk governance. Strong understanding of credit policy, lending operations, and first-line risk responsibilities. Experience working with second-line risk and control functions Control-minded, systems-oriented individual with exceptional organization skills and acute attention to detail. Strong project management and documentation skills; experience with governance tools such as SharePoint, How2Work, or similar platforms. Familiarity with commercial lending systems (e.g., Sageworks, nCino, PrecisionLender, Salesforce, Fiserv, LoanIQ, Nautilus) is a plus.
The estimated salary range for this position is $140,.000.00 to $160,000.00. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Seniority level
Seniority level Director Employment type
Employment type Full-time Job function
Job function Finance and Sales Industries Banking Referrals increase your chances of interviewing at Webster Bank by 2x Get notified about new Bank Director jobs in
Boston, MA . Managing Director, Commercial Bank Governance
Boston, MA $120,000.00-$140,000.00 2 weeks ago Boston, MA $145,000.00-$165,000.00 2 weeks ago Boston, MA $100,000.00-$150,000.00 2 months ago Managing Director Commercial Bank Governance
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Boston, MA $275,000.00-$325,000.00 2 weeks ago Managing Director - Portfolio Strategy and Business Operations
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Boston, MA $123,750.00-$200,000.00 2 hours ago Ipswich, MA $85,000.00-$95,000.00 3 weeks ago VP, Workday Security and Compliance Lead
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Boston, MA $185,000.00-$225,000.00 2 weeks ago Private Banking Business Development Officer II
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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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