United Parks LLC
SWT - Assistant Supervisor, Merchandise
United Parks LLC, San Antonio, Texas, United States, 78208
Ambassador Position At SeaWorld San Antonio
At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team! What you get to do: You'll help lead and inspire a team to deliver great guest experiences from the get-go. You will oversee the policies and procedures, personnel, sales and merchandise, security and safety of all merchandise locations. You will also: Provide and lead team to deliver superior guest service Ensure excellent customer service Walk up and down Stadium sales Regularly keeps ambassadors motivated and energized Open and close facility in accordance with established procedures Follow up on daily operational needs and communicate all facility issues as appropriate Troubleshoot and repair lockers, photo equipment, photo booths, haystack dryers and other equipment Carry out supervisory responsibilities Ensure meal and rest periods are provided to ambassadors Successfully monitor labor management for operation Monitor stock inventory for facility Monitor safety of ambassadors and merchandise facilities Sign off on customer refunds up to $50.00 Maintain safety and integrity of assigned location Occasionally assist other locations and areas in the park as needed What it takes to succeed: At least 18 years of age High school diploma or equivalent Previous Assistant Supervisor experience at a theme park preferred Outgoing, able to provide great guest service and interact favorably with public Ability to self-motivate as well as motivate ambassadors Strong basic math and cash handling skills Basic knowledge of computers with ability to work with Windows-based software Basic knowledge of financial terms for revenue department Able to work indoors and outdoors in all weather conditions; ability to lift 50+ lbs. (preferred) Strong written/verbal communication skills Able to handle multiple tasks in a fast-paced work environment Able to stand, sit and/or walk for prolonged periods of time Work in all weather conditions The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as: FREE park admission Discounts on park admission tickets and passes for family and friends Park discounts on food, merchandise, etc. Scholarship opportunities Exclusive employee events and giveaways EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team! What you get to do: You'll help lead and inspire a team to deliver great guest experiences from the get-go. You will oversee the policies and procedures, personnel, sales and merchandise, security and safety of all merchandise locations. You will also: Provide and lead team to deliver superior guest service Ensure excellent customer service Walk up and down Stadium sales Regularly keeps ambassadors motivated and energized Open and close facility in accordance with established procedures Follow up on daily operational needs and communicate all facility issues as appropriate Troubleshoot and repair lockers, photo equipment, photo booths, haystack dryers and other equipment Carry out supervisory responsibilities Ensure meal and rest periods are provided to ambassadors Successfully monitor labor management for operation Monitor stock inventory for facility Monitor safety of ambassadors and merchandise facilities Sign off on customer refunds up to $50.00 Maintain safety and integrity of assigned location Occasionally assist other locations and areas in the park as needed What it takes to succeed: At least 18 years of age High school diploma or equivalent Previous Assistant Supervisor experience at a theme park preferred Outgoing, able to provide great guest service and interact favorably with public Ability to self-motivate as well as motivate ambassadors Strong basic math and cash handling skills Basic knowledge of computers with ability to work with Windows-based software Basic knowledge of financial terms for revenue department Able to work indoors and outdoors in all weather conditions; ability to lift 50+ lbs. (preferred) Strong written/verbal communication skills Able to handle multiple tasks in a fast-paced work environment Able to stand, sit and/or walk for prolonged periods of time Work in all weather conditions The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as: FREE park admission Discounts on park admission tickets and passes for family and friends Park discounts on food, merchandise, etc. Scholarship opportunities Exclusive employee events and giveaways EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.