Private Identity
Senior Backend Support Engineer | Node and Linux
Private Identity, Providence, Rhode Island, us, 02912
Senior Backend Support Engineer | Node and Linux
Join to apply for the
Senior Backend Support Engineer | Node and Linux
role at
Private Identity Senior Backend Support Engineer | Node and Linux
2 days ago Be among the first 25 applicants Join to apply for the
Senior Backend Support Engineer | Node and Linux
role at
Private Identity Get AI-powered advice on this job and more exclusive features. About Us
Were a fast-growing technology company working on cutting-edge biometric recognition systems. Translation: we help people prove they are who they say they are, using advanced tech not passwords from 2007. We keep things simple, smart, and secure. No drama. No nonsense. Just solid engineering. About Us
Were a fast-growing technology company working on cutting-edge biometric recognition systems. Translation: we help people prove they are who they say they are, using advanced tech not passwords from 2007. We keep things simple, smart, and secure. No drama. No nonsense. Just solid engineering.
About The Role
We are looking for a Node.js Backend Engineer with strong Linux troubleshooting skills to support one of our enterprise customers. This role is focused on providing operational support for a deployed agent (built as a Debian package in C++) and its integration with our Node.js-based backend services on GCP. You will work closely with both our engineering team and the client-side team in Rhode Island.
Responsibilities
Act as the primary technical point of contact for the customer Understand the agent behavior via documentation and logs Investigate and resolve backend or integration issues Monitor logs, troubleshoot errors, and assist in deployments Coordinate with the internal team to push hotfixes or backend updates Communicate clearly and professionally with client stakeholders
Requirements
5+ years of experience with Node.js (Express.js preferred) Strong understanding of REST APIs and API debugging tools Comfortable with Linux systems (log reading, process monitoring, installing packages) Familiarity with gcp kubernetes, workload, logs, storage, build, argo cd. Ability to interpret software behavior from agent documentation Excellent communication skills for client interaction Based in US Eastern Time Zone hours
Perks
We offer competitive compensation, including salary, equity, and comprehensive benefits. Our flexible PTO policy and opportunities for growth provide an environment where you can thrive both professionally and personally.
Important
Candidates must pass a background check as part of the hiring process due to our work in the financial sector.
Equal Employment Opportunity
PrivateID values diversity and is committed to providing an inclusive work environment where all employees can excel. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. Reasonable accommodations are available upon request to ensure equitable participation in our hiring process and workplace.
Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
Software Development Referrals increase your chances of interviewing at Private Identity by 2x Get notified about new Senior Support Engineer jobs in
Providence, RI . Managed Services Technical Administrator
West Greenwich, RI $44,500.00-$103,002.00 4 days ago West Greenwich, RI $59,795.00-$122,400.00 4 days ago West Greenwich, RI $59,795.00-$122,400.00 4 days ago Johnston, RI $93,440.00-$140,160.00 1 week ago West Greenwich, RI $59,795.00-$122,400.00 2 weeks ago Middletown, RI $67,800.00-$113,200.00 2 weeks ago West Greenwich, RI $55,631.00-$98,467.00 2 weeks ago Newport, RI $90,000.00-$100,000.00 1 week ago Portsmouth, RI $82,000.00-$164,000.00 4 days ago Newport, RI $100,000.00-$110,000.00 1 week ago Newport, RI $110,000.00-$120,000.00 1 week ago Printer Technician (SMIT Field System Admin II) - Newport, RI
Rhode Island, United States $28.85-$33.65 1 week ago Rhode Island, United States $85,100.00-$185,300.00 5 days ago West Greenwich, RI $55,631.00-$98,467.00 2 weeks ago West Greenwich, RI $44,500.00-$103,002.00 2 weeks ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Join to apply for the
Senior Backend Support Engineer | Node and Linux
role at
Private Identity Senior Backend Support Engineer | Node and Linux
2 days ago Be among the first 25 applicants Join to apply for the
Senior Backend Support Engineer | Node and Linux
role at
Private Identity Get AI-powered advice on this job and more exclusive features. About Us
Were a fast-growing technology company working on cutting-edge biometric recognition systems. Translation: we help people prove they are who they say they are, using advanced tech not passwords from 2007. We keep things simple, smart, and secure. No drama. No nonsense. Just solid engineering. About Us
Were a fast-growing technology company working on cutting-edge biometric recognition systems. Translation: we help people prove they are who they say they are, using advanced tech not passwords from 2007. We keep things simple, smart, and secure. No drama. No nonsense. Just solid engineering.
About The Role
We are looking for a Node.js Backend Engineer with strong Linux troubleshooting skills to support one of our enterprise customers. This role is focused on providing operational support for a deployed agent (built as a Debian package in C++) and its integration with our Node.js-based backend services on GCP. You will work closely with both our engineering team and the client-side team in Rhode Island.
Responsibilities
Act as the primary technical point of contact for the customer Understand the agent behavior via documentation and logs Investigate and resolve backend or integration issues Monitor logs, troubleshoot errors, and assist in deployments Coordinate with the internal team to push hotfixes or backend updates Communicate clearly and professionally with client stakeholders
Requirements
5+ years of experience with Node.js (Express.js preferred) Strong understanding of REST APIs and API debugging tools Comfortable with Linux systems (log reading, process monitoring, installing packages) Familiarity with gcp kubernetes, workload, logs, storage, build, argo cd. Ability to interpret software behavior from agent documentation Excellent communication skills for client interaction Based in US Eastern Time Zone hours
Perks
We offer competitive compensation, including salary, equity, and comprehensive benefits. Our flexible PTO policy and opportunities for growth provide an environment where you can thrive both professionally and personally.
Important
Candidates must pass a background check as part of the hiring process due to our work in the financial sector.
Equal Employment Opportunity
PrivateID values diversity and is committed to providing an inclusive work environment where all employees can excel. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. Reasonable accommodations are available upon request to ensure equitable participation in our hiring process and workplace.
Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
Software Development Referrals increase your chances of interviewing at Private Identity by 2x Get notified about new Senior Support Engineer jobs in
Providence, RI . Managed Services Technical Administrator
West Greenwich, RI $44,500.00-$103,002.00 4 days ago West Greenwich, RI $59,795.00-$122,400.00 4 days ago West Greenwich, RI $59,795.00-$122,400.00 4 days ago Johnston, RI $93,440.00-$140,160.00 1 week ago West Greenwich, RI $59,795.00-$122,400.00 2 weeks ago Middletown, RI $67,800.00-$113,200.00 2 weeks ago West Greenwich, RI $55,631.00-$98,467.00 2 weeks ago Newport, RI $90,000.00-$100,000.00 1 week ago Portsmouth, RI $82,000.00-$164,000.00 4 days ago Newport, RI $100,000.00-$110,000.00 1 week ago Newport, RI $110,000.00-$120,000.00 1 week ago Printer Technician (SMIT Field System Admin II) - Newport, RI
Rhode Island, United States $28.85-$33.65 1 week ago Rhode Island, United States $85,100.00-$185,300.00 5 days ago West Greenwich, RI $55,631.00-$98,467.00 2 weeks ago West Greenwich, RI $44,500.00-$103,002.00 2 weeks ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr