KITH
Location:
Phillipsburg, New Jersey Status:
Full-time/100% on-site Compensation:
$65,000-$70,000 annually
Position Summary
The Warehouse Associate - 3PL acts as an in-house bridge between Kith and our third-party logistics provider. This role oversees day-to-day warehouse operations that include but not limited to: inbound, outbound and web fulfillment. This role ensures timely and accurate completion of tasks and provides key operational updates to HQ. The ideal candidate is detail-oriented, proactive and able to identify and resolve issues in real time.
Responsibilities
Outbound Oversight Monitor and support daily fulfillment operations with the 3PL, ensuring timelines and quality standards are met. Serve as Kith's primary liaison for escalations, order exceptions, and fulfillment delays. Distribute daily order reports (via Tableau) to the 3PL and track progress to completion. Communicate status updates and final numbers back to HQ. Ensure all shipments meet required shipping deadlines. Inbound Oversight
Assist in maintaining accurate inbound tracking, and coordinate ASNs prioritization. Identify, document, and escalate shipment discrepancies or damages to the inbound team. Support documentation and communication of inbound issues to appropriate teams. Conduct QC checks on SMU and sensitive product categories to ensure proper packaging, labeling, and pricing. Log and communicate any quality issues or inconsistencies to the Warehouse Manager for resolution. Operational Support & Task Management
Ensure 3PL remains aligned on daily task objectives (inbound, outbound, early access, special projects, treats, and multi-brand receiving). Identify risks to timelines or workflows and escalate to HQ or Customer Experience as needed. Support the Warehouse Manager and 3PL Account Key Holder in task prioritization and daily planning. Track outgoing shipments and coordinate with carriers to resolve delivery issues. Partner with internal stakeholders and the 3PL to ensure operational efficiency. Communicate inventory shortages, concerns, or process blockers to the Warehouse Manager and HQ as necessary. Help coordinate BOLs and tracking information between our truck carrier partners and the 3PL. Qualifications
2-3 years in warehouse operations, fulfillment, or logistics Experience working with or alongside a 3PL (preferred) Familiarity with inventory systems, order processing, and QC protocols Comfort with reporting tools like Tableau or Excel (nice to have) Skills
Communication & Reporting: Strong verbal and written communication skills to share updates with HQ, document issues, and coordinate with multiple teams. 3PL Coordination: Experience working with third-party logistics providers; ability to escalate, follow up, and resolve issues collaboratively. Time Management: Ability to prioritize tasks, manage deadlines, and ensure the 3PL is on track daily across multiple operational areas. Attention to Detail: High accuracy in reviewing order reports, identifying shipment issues, and ensuring brand standards are upheld. Proficiency in Microsoft Excel preferred Legal Requirements
Must be able to lift up to 50lbs and stand for extended periods. Compliance with all warehouse safety protocols is required.
Who We Are
Established in 2011 in New York City, Kith is a lifestyle brand and specialty retailer that offers seasonal collections of men's, women's and children's apparel, accessories and footwear through a distinct lens of personal storytelling. Kith embodies a multi-faceted lifestyle, with uncompromising detail to fabrication and design. Led by Founder, CEO and Creative Director Ronnie Fieg, the brand is known globally for evoking nostalgia from a dynamic point of view, and working closely with a carefully selected set of best-in-class collaborators.
Kith operates 16 standalone boutiques around the world, and 3 shop-in-shops. Kith Treats, conceived from Fieg's childhood love for cereal, operates in 10 locations, as well as Sadelle's at Kith restaurants in Paris, Miami Design District, Toronto and Seoul.
The Kinnect Foundation, a non-profit established and operated by Kith, is a non-profit devoted to creating positive change through education, community and social impact.
Kith is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
All career opportunities offered by Kith are fully on site, and if contacted, all email communication will come from a kith.com or kithnyc.com email address. Please note that any correspondence from an alternative email domain, or offering remote or hybrid work, is fraudulent.
Phillipsburg, New Jersey Status:
Full-time/100% on-site Compensation:
$65,000-$70,000 annually
Position Summary
The Warehouse Associate - 3PL acts as an in-house bridge between Kith and our third-party logistics provider. This role oversees day-to-day warehouse operations that include but not limited to: inbound, outbound and web fulfillment. This role ensures timely and accurate completion of tasks and provides key operational updates to HQ. The ideal candidate is detail-oriented, proactive and able to identify and resolve issues in real time.
Responsibilities
Outbound Oversight Monitor and support daily fulfillment operations with the 3PL, ensuring timelines and quality standards are met. Serve as Kith's primary liaison for escalations, order exceptions, and fulfillment delays. Distribute daily order reports (via Tableau) to the 3PL and track progress to completion. Communicate status updates and final numbers back to HQ. Ensure all shipments meet required shipping deadlines. Inbound Oversight
Assist in maintaining accurate inbound tracking, and coordinate ASNs prioritization. Identify, document, and escalate shipment discrepancies or damages to the inbound team. Support documentation and communication of inbound issues to appropriate teams. Conduct QC checks on SMU and sensitive product categories to ensure proper packaging, labeling, and pricing. Log and communicate any quality issues or inconsistencies to the Warehouse Manager for resolution. Operational Support & Task Management
Ensure 3PL remains aligned on daily task objectives (inbound, outbound, early access, special projects, treats, and multi-brand receiving). Identify risks to timelines or workflows and escalate to HQ or Customer Experience as needed. Support the Warehouse Manager and 3PL Account Key Holder in task prioritization and daily planning. Track outgoing shipments and coordinate with carriers to resolve delivery issues. Partner with internal stakeholders and the 3PL to ensure operational efficiency. Communicate inventory shortages, concerns, or process blockers to the Warehouse Manager and HQ as necessary. Help coordinate BOLs and tracking information between our truck carrier partners and the 3PL. Qualifications
2-3 years in warehouse operations, fulfillment, or logistics Experience working with or alongside a 3PL (preferred) Familiarity with inventory systems, order processing, and QC protocols Comfort with reporting tools like Tableau or Excel (nice to have) Skills
Communication & Reporting: Strong verbal and written communication skills to share updates with HQ, document issues, and coordinate with multiple teams. 3PL Coordination: Experience working with third-party logistics providers; ability to escalate, follow up, and resolve issues collaboratively. Time Management: Ability to prioritize tasks, manage deadlines, and ensure the 3PL is on track daily across multiple operational areas. Attention to Detail: High accuracy in reviewing order reports, identifying shipment issues, and ensuring brand standards are upheld. Proficiency in Microsoft Excel preferred Legal Requirements
Must be able to lift up to 50lbs and stand for extended periods. Compliance with all warehouse safety protocols is required.
Who We Are
Established in 2011 in New York City, Kith is a lifestyle brand and specialty retailer that offers seasonal collections of men's, women's and children's apparel, accessories and footwear through a distinct lens of personal storytelling. Kith embodies a multi-faceted lifestyle, with uncompromising detail to fabrication and design. Led by Founder, CEO and Creative Director Ronnie Fieg, the brand is known globally for evoking nostalgia from a dynamic point of view, and working closely with a carefully selected set of best-in-class collaborators.
Kith operates 16 standalone boutiques around the world, and 3 shop-in-shops. Kith Treats, conceived from Fieg's childhood love for cereal, operates in 10 locations, as well as Sadelle's at Kith restaurants in Paris, Miami Design District, Toronto and Seoul.
The Kinnect Foundation, a non-profit established and operated by Kith, is a non-profit devoted to creating positive change through education, community and social impact.
Kith is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
All career opportunities offered by Kith are fully on site, and if contacted, all email communication will come from a kith.com or kithnyc.com email address. Please note that any correspondence from an alternative email domain, or offering remote or hybrid work, is fraudulent.