The St. Joe Company
Full Time Sales & Range Associate at The Powder Room
The St. Joe Company, Panama City Beach, Florida, United States, 32407
Job Details
Job Location The Powder Room - Panama City Beach, FL
Description
The Powder Room Shooting Range and Training Center is seeking a motivated and responsible Full-Time Sales & Range Representative to join our team. This dual-role position combines customer service and firearm sales with hands-on support of our indoor shooting range operations. You'll assist customers in selecting firearms and accessories, ensure legal compliance during transactions, and help manage the day-to-day functions of our range-including safety supervision, check-in/check-out procedures, and range maintenance.
This is a dynamic, fast-paced role ideal for someone with strong communication skills, a passion for firearms and shooting sports, and a firm commitment to safety and compliance.
Key Responsibilities:
Retail Sales & Customer Service:
• Greet and assist customers with a professional and friendly attitude
• Guide customers in selecting firearms, ammunition, accessories, and gear
• Accurately process sales and background checks in compliance with ATF, state, and local laws (Form 4473, NICS, etc.)
• Educate customers on safe handling and storage of firearms
• Maintain store cleanliness, restock merchandise, and help with inventory management
• Promote range memberships, training classes, and special events
• Resolve customer questions and concerns with professionalism
Shooting Range Operations:
• Check customers in and out of the range; ensure completion of liability waivers and safety briefings
• Enforce all range safety rules and procedures to ensure a secure environment for all patrons
• Act as a Range Safety Officer (RSO) during shooting sessions (training provided if not certified)
• Monitor lanes and respond promptly to any unsafe behaviors or malfunctions
• Conduct basic troubleshooting or maintenance of range equipment (e.g., target carriers, ventilation checks)
• Assist in cleaning and maintaining shooting lanes, target systems, and range area
• Ensure PPE (eye/ear protection) is provided and used appropriately
• Assist with training events, private range rentals, or group bookings as needed
Qualifications
Qualifications:
• Must be 21 years of age or older (required for firearm handling and sales)
• High school diploma or GED required; college or technical training a plus
• 1+ year of experience in retail, customer service, or range operations preferred
• Strong working knowledge of firearms, ammunition, and firearm safety (or willing to learn) _
• Familiarity with ATF compliance, 4473 forms, and background check processes (or willing to learn)
• Excellent communication skills and a customer-first attitude
• Ability to work flexible shifts, including weekends and holidays
• Able to lift up to 50 lbs and stand for extended periods
• Must pass a background check and meet all legal qualifications to handle and sell firearms
Preferred Qualifications:
• Previous experience working in a gun store or shooting range
• Certified Range Safety Officer (RSO) or willingness to obtain certification
• NRA or equivalent firearms safety training/certifications
• Experience conducting firearm safety briefings or training sessions
• Bilingual (English/Spanish) is a plus
Work Environment:
• Indoor retail and shooting range facility
• Exposure to firearm noise and discharge (protective gear provided)
• Fast-paced, safety-driven environment with a focus on compliance and customer satisfaction
Job Location The Powder Room - Panama City Beach, FL
Description
The Powder Room Shooting Range and Training Center is seeking a motivated and responsible Full-Time Sales & Range Representative to join our team. This dual-role position combines customer service and firearm sales with hands-on support of our indoor shooting range operations. You'll assist customers in selecting firearms and accessories, ensure legal compliance during transactions, and help manage the day-to-day functions of our range-including safety supervision, check-in/check-out procedures, and range maintenance.
This is a dynamic, fast-paced role ideal for someone with strong communication skills, a passion for firearms and shooting sports, and a firm commitment to safety and compliance.
Key Responsibilities:
Retail Sales & Customer Service:
• Greet and assist customers with a professional and friendly attitude
• Guide customers in selecting firearms, ammunition, accessories, and gear
• Accurately process sales and background checks in compliance with ATF, state, and local laws (Form 4473, NICS, etc.)
• Educate customers on safe handling and storage of firearms
• Maintain store cleanliness, restock merchandise, and help with inventory management
• Promote range memberships, training classes, and special events
• Resolve customer questions and concerns with professionalism
Shooting Range Operations:
• Check customers in and out of the range; ensure completion of liability waivers and safety briefings
• Enforce all range safety rules and procedures to ensure a secure environment for all patrons
• Act as a Range Safety Officer (RSO) during shooting sessions (training provided if not certified)
• Monitor lanes and respond promptly to any unsafe behaviors or malfunctions
• Conduct basic troubleshooting or maintenance of range equipment (e.g., target carriers, ventilation checks)
• Assist in cleaning and maintaining shooting lanes, target systems, and range area
• Ensure PPE (eye/ear protection) is provided and used appropriately
• Assist with training events, private range rentals, or group bookings as needed
Qualifications
Qualifications:
• Must be 21 years of age or older (required for firearm handling and sales)
• High school diploma or GED required; college or technical training a plus
• 1+ year of experience in retail, customer service, or range operations preferred
• Strong working knowledge of firearms, ammunition, and firearm safety (or willing to learn) _
• Familiarity with ATF compliance, 4473 forms, and background check processes (or willing to learn)
• Excellent communication skills and a customer-first attitude
• Ability to work flexible shifts, including weekends and holidays
• Able to lift up to 50 lbs and stand for extended periods
• Must pass a background check and meet all legal qualifications to handle and sell firearms
Preferred Qualifications:
• Previous experience working in a gun store or shooting range
• Certified Range Safety Officer (RSO) or willingness to obtain certification
• NRA or equivalent firearms safety training/certifications
• Experience conducting firearm safety briefings or training sessions
• Bilingual (English/Spanish) is a plus
Work Environment:
• Indoor retail and shooting range facility
• Exposure to firearm noise and discharge (protective gear provided)
• Fast-paced, safety-driven environment with a focus on compliance and customer satisfaction