Genius Road
Monitoring and Observability Engineer - Cloud Platforms
Genius Road, Dallas, Texas, United States, 75215
Monitoring and Observability Engineer - Cloud Platforms
Contract Length:
12 months + potential extension Location:
Dallas, Texas - Hybrid (4 days onsite downtown Dallas) Shift:
May include rotating after-hours or weekend support
We are seeking a
mid-level Enterprise Observability Engineer
for our Dallas client. This role focuses on designing and implementing automated monitoring solutions, managing observability tools (Dynatrace, ThousandEyes, Evolven), and supporting 24/7 production environments in both on-premise and cloud infrastructures.
Qualifications
Associate's or Bachelor's degree in Technology, Engineering, or related field preferred 4+ years in IT operations, infrastructure, or application monitoring Strong experience with Dynatrace(APM, infrastructure monitoring) Some familiarity with Ftrace, ThousandEyes, Evolven Experience with intelligence platforms (e.g., Moogsoft, BigPanda) Hands-on experience in scripting (Python, Perl, Java), REST APIs, and webhooks Solid knowledge of cloud-native monitoring (AWS, Azure, GCP) and Kubernetes/OpenShift environments Experience with Unix, Linux, and Windows system Experience with log analysis and application tracing SLO/SLI metrics integration Strong communication and documentation skills
Key Responsibilities
Monitor infrastructure, applications, and websites; resolve Level 1 issues and escalate when necessary Perform advanced Level 2 diagnostics, including log analysis and performance troubleshooting Design and configure observability tools such as Ftrace, ThousandEyes, Evolven Implement Level 0 automation (e.g., auto-ticketing, alert routing) Integrate data into event intelligence platforms for real-time visibility Lead and coordinate incident response using observability insights Maintain shift logs and ensure effective communication during shift handovers Train and support teams on monitoring tools and processes Collaborate on SLO/SLI metrics and performance tuning Participate in on-call rotation, including after-hours/weekend shifts Obtain Dynatrace Specialist certification within 6 months of hire
Why Apply?
Work on high-impact enterprise systems Support leading observability platforms Be part of a forward-thinking digital intelligence team
Genius Road, LLC is proud to be a Certified Women's Business Enterprise, an Equal Opportunity Employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.
12 months + potential extension Location:
Dallas, Texas - Hybrid (4 days onsite downtown Dallas) Shift:
May include rotating after-hours or weekend support
We are seeking a
mid-level Enterprise Observability Engineer
for our Dallas client. This role focuses on designing and implementing automated monitoring solutions, managing observability tools (Dynatrace, ThousandEyes, Evolven), and supporting 24/7 production environments in both on-premise and cloud infrastructures.
Qualifications
Associate's or Bachelor's degree in Technology, Engineering, or related field preferred 4+ years in IT operations, infrastructure, or application monitoring Strong experience with Dynatrace(APM, infrastructure monitoring) Some familiarity with Ftrace, ThousandEyes, Evolven Experience with intelligence platforms (e.g., Moogsoft, BigPanda) Hands-on experience in scripting (Python, Perl, Java), REST APIs, and webhooks Solid knowledge of cloud-native monitoring (AWS, Azure, GCP) and Kubernetes/OpenShift environments Experience with Unix, Linux, and Windows system Experience with log analysis and application tracing SLO/SLI metrics integration Strong communication and documentation skills
Key Responsibilities
Monitor infrastructure, applications, and websites; resolve Level 1 issues and escalate when necessary Perform advanced Level 2 diagnostics, including log analysis and performance troubleshooting Design and configure observability tools such as Ftrace, ThousandEyes, Evolven Implement Level 0 automation (e.g., auto-ticketing, alert routing) Integrate data into event intelligence platforms for real-time visibility Lead and coordinate incident response using observability insights Maintain shift logs and ensure effective communication during shift handovers Train and support teams on monitoring tools and processes Collaborate on SLO/SLI metrics and performance tuning Participate in on-call rotation, including after-hours/weekend shifts Obtain Dynatrace Specialist certification within 6 months of hire
Why Apply?
Work on high-impact enterprise systems Support leading observability platforms Be part of a forward-thinking digital intelligence team
Genius Road, LLC is proud to be a Certified Women's Business Enterprise, an Equal Opportunity Employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.