Program Support Technician Sr

Program Support Technician SrJob no: 5089415 Work type: Full-Time (Salaried) Location: North Chesterfield, Virginia Categories: Administrative ServicesTitle: Program Support Technician Sr DSP03736State Role Title: Admin and Office Spec IIIHiring Range: Negotiable and commensurate with experiencePay Band: 3Agency: Department of State PoliceLocation: North Chesterfield, VAAgency Website: vsp.virginia.govRecruitment Type: State Employee Only - EJob DutiesAbout the Position: The Virginia State Police (VSP) is seeking to hire a Program Support Technician Senior in our Criminal Justice Information Services Division (CJIS) at State Police Headquarters in North Chesterfield, Virginia. The job duties for this position include but are not limited to:•Requests and retrieves national criminal history records. •Processes and performs research on complex applicant background check requests requiring out of state research, federal or military agency crimes research in the Commonwealth.•Analyzes §19.2-389 of the Code of Virginia to determine proper record dissemination based on eligibility requirements within designated time parameters.•Provide a comprehensive overview of research methodologies and statistical reports for supervision and management. •Conduct analysis utilizing statutory authorizations for the accurate dissemination of applicant criminal records.About the Agency:We are seeking to expand our diverse team of change makers and innovators. As a member of the VSP family, you would make a difference by serving every city, county, town, resident, and visitors of the Commonwealth through supporting our vast public safety mission. Challenge yourself to make a difference today by applying for a career with VSP! VSP embraces inclusion and diversity in our workforce and in the protection of all people. We embrace our tradition of professionalism and excellence, and we are excited for our future as we continue our journey to become a best-in-class state government agency. We are firmly committed to our family-like culture and are seeking to expand our team. Minimum QualificationsKnowledge:•Of office practices and procedures.•Of research and analysis techniques and methodologies.•Of statistical analysis.Skills:•In the operation of desktop computers.•In using Microsoft Office applications. •In databases to access and retrieve data and records.•In organization and time management.Abilities:•To apply research and analytical methodology in the interpretation of criminal arrest and disposition information.•To analyze and interpret policies, procedures, state and federal automated records and other criminal history data.•To conduct research and apply appropriate good judgement analytical and evaluative techniques.•To apply critical thinking and sound judgement to interpret laws, regulations, and other source documents to formulate conclusions and provide recommendations.•To provide attention to detail and organization.•To communicate effectively orally and in writing in English with staff, external agencies and officials, and the public as required.•Must be eligible to become Virginia Criminal Information Network (VCIN) certified which requires either United States citizenship or lawful permanent resident of the United States and eligible for naturalization. •High School Diploma or GED equivalent.Additional Considerations•Working knowledge of state and federal laws pertaining to the dissemination of criminal records, barrier crime statutes for employment, and their equivalent preferred.•Working knowledge of state and federal criminal history databases VCIN/NCIC preferred. •Experience in retrieval and interpretation of criminal arrest and disposition information preferred.•Experience working in a public safety environment and with sensitive and confidential information preferred.Special InstructionsYou will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.Elements of the selection process include the screening of application(s); the interviewing of qualified candidate(s), to include pre-employment testing, a presentation and/or a work sample, if applicable; salary negotiation(s) if applicable; a background investigation; and a medical evaluation if applicable. The anticipated duration of the pre-employment process is determined by the successful completion of the above items.Applications, cover letters and/or resumes shall only be accepted on-line through the PageUp recruitment management system at https://jobs.virginia.gov and must be received by 11:55 P. M. on September 9, 2025. Please limit resumes to four pages and cover letters to one page. Any additional attachments received in excess of this will not be considered. PageUp provides confirmation of receipt of your application, resume and/or cover letter submitted successfully. Please refer to your PageUp account to check the status of your application for this position. For questions, please contact the Talent Acquisition & Employee Relations Section of the Human Resources Division at civilianemployment@vsp.virginia.gov.It is the policy of the Department of State Police (the Department) to assure equal employment opportunity to all applicants for employment and current employees. The Department strongly prohibits discrimination based on race, sex, color, national origin, religion, sexual orientation, gender identity or expression, age, military status, political affiliation, disability, genetic information, ethnic background, pregnancy, and childbirth.This policy shall be adhered to in all facets of Departmental employment practices. It is not the intent of this policy to permit or require the lowering of bona fide job requirements or qualification standards to give preference to any applicant for employment or employee. Affirmative measures shall be taken to recruit and retain qualified individuals at all levels of the Department and to embrace and foster diversity, opportunity, and inclusion in the workplace. REASONABLE ACCOMMODATIONS ARE AVAILABLE UPON REQUEST(V)alor (S)ervice (P)rideIn support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.Advertised: 26 Aug 2025 Eastern Daylight Time Applications close: 09 Sep 2025 Eastern Daylight TimeWhatsapp Facebook LinkedIn Email App