Sam Houston State
Administrative Associate II - COM Front Office Associate (Conroe, TX)
Sam Houston State, Huntsville, Texas, us, 77344
Requisition: 202500272S
Occupational Category (Staff Positions Only): Technical/Para-Professional
Hiring Salary: Monthly-Staff
Department: College of Osteopathic Medicine
General Requirements:
Associates degree in related field. Three years relevant administrative assistant experience or experience in a related field. Bachelor’s degree in a related field is preferred. Experience in higher education is desirable. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.
Nature & Purpose of Position/Usual Duties:
Performs advanced administrative associate duties for the Dean’s Office and is responsible for the front desk and guests in the Sam Houston State University – College of Osteopathic Medicine building.
Primary Responsibilities (Staff Positions Only):
Provides exceptional customer service, exceeding expectations. Greets employees and guests promptly as they enter the building. Answers inquiries by phone and in person regarding meetings, locations, and services. Promptly resolves issues in a professional, courteous manner. Maintains a professional appearance. Ensures the front desk is never left unattended. Manages confidential information and documentation. Monitors cleanliness and organization of lobby areas, including the front desk. Assists with Dean’s Office special projects. Arranges appointments as requested. Coordinates with various building offices and departments, including SHSU Facilities and the University Police Department. Documents messages and redirects phone calls, emails, and other correspondence to the appropriate stakeholders. Receives and distributes letters and packages. Organizes and prepares outgoing mail. Orders catering and sets up for meetings or conferences. Performs other related duties as assigned.
Occupational Category (Staff Positions Only): Technical/Para-Professional
Hiring Salary: Monthly-Staff
Department: College of Osteopathic Medicine
General Requirements:
Associates degree in related field. Three years relevant administrative assistant experience or experience in a related field. Bachelor’s degree in a related field is preferred. Experience in higher education is desirable. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.
Nature & Purpose of Position/Usual Duties:
Performs advanced administrative associate duties for the Dean’s Office and is responsible for the front desk and guests in the Sam Houston State University – College of Osteopathic Medicine building.
Primary Responsibilities (Staff Positions Only):
Provides exceptional customer service, exceeding expectations. Greets employees and guests promptly as they enter the building. Answers inquiries by phone and in person regarding meetings, locations, and services. Promptly resolves issues in a professional, courteous manner. Maintains a professional appearance. Ensures the front desk is never left unattended. Manages confidential information and documentation. Monitors cleanliness and organization of lobby areas, including the front desk. Assists with Dean’s Office special projects. Arranges appointments as requested. Coordinates with various building offices and departments, including SHSU Facilities and the University Police Department. Documents messages and redirects phone calls, emails, and other correspondence to the appropriate stakeholders. Receives and distributes letters and packages. Organizes and prepares outgoing mail. Orders catering and sets up for meetings or conferences. Performs other related duties as assigned.