Program Director

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Bay Cove Human Services’ mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.
Department: Mental Health Community Services (MHCS)
Reports To: Service Director
Mission Statement:
Bay Cove Human Services partners with people to overcome challenges and realize personal potential.
Job Summary:
The DMH Respite Program Director oversees clinical, rehabilitative and support services to adults in a temporary setting with a goal of entering or transitioning back to other community-based services and living arrangements. Services are provided in a manner that cultivates resilience and supports the path of recovery for Persons Served. Respite services are strengths-based, person-centered and are intended to support Persons Served to maintain, enter or return to stable living. The Program Director will provide leadership for site-based respite and mobile services operating 24hour/7 days a week.
This is an exempt position.
Supervisory Responsibilities:

• Assistant Program Director
• Mental Health Workers
• Certified Peer Specialist
  

• Provides clinical and programmatic leadership for all aspects of the Respite service, ensuring sound clinical assessments, Individualized Action Plans and interventions to support Persons Served in returning to other community-based settings and advancing their recovery processes.
• Oversees the referral, screening, and admission of Persons Served including maintaining a record for all referrals, scheduling and conducting screening interviews, coordinating admissions, and conducting clinical and functional assessments.
• Oversees the treatment planning, on-going clinical and other interventions, and discharge planning for all Persons Served.
• Engages in staff recruitment, interviewing, hiring, orientation, work assignments, supervision, progressive discipline, and performance evaluation in accordance with program and agency policy.
• Carries out tasks related to the day-to-day operations including staff scheduling, facilitating sound financial management (including payroll, expense reconciliation, etc.) and proper implementation of clinical protocols.
• Ensures accurate and timely programmatic documentation such as assessments, Individualized Action Plans, service notes, daily logs, bed registers, incident reports, safety plans, outcomes reporting, and any other documentation assigned.
• Ensures that agency and regulatory standards are met and maintained, including inter-agency Quality Management audits, DMH Licensing visits, and MAP reviews.
• Provides crisis assessment, prevention, and needed clinical intervention during the business day and while on-call on nights and weekends as scheduled.
• Provides on-call coverage on a rotating basis.
• Administers medications in accordance with MAP standards and trains Persons Served in medication self-administration procedures.
• Maintains effective working relationships with state facility campus safety officers, DMH, other mental health providers, and local community resources throughout the Metro Boston community.
• Complete other duties and tasks as assigned by the supervisor.
  

• Licensed Mental Health Professional (LPHA – Licensed Practitioner of the Healing Arts)
• Minimum four years’ experience providing services to individuals who have mental health and/or substance use issues preferred.
• Two years of experience in supervisory or management roles preferred.
• Department of Public Health MAP certification at the time of hire or within 120 days from date of hire in order to retain employment.
• Proficiency in word processing and other computer functions using Windows, Word, and Google Email and Apps.
  

• Works with integrity and respects the dignity and value of all individuals.
• Promotes diversity and inclusion of all individuals.
• Ability to identify problems and initiate solutions to problems
• Ability to work with people in crisis in a hopeful and compassionate manner and model this for others
• Works in a collaborative, flexible manner with stakeholder/partners
  

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Temporary

Job function

• Job function

  Business Development and Sales

• Industries

  Hospitals and Health Care, Mental Health Care, and Non-profit Organizations

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