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PORCELLIS AUTO CENTER LLC

Auto Service Advisor Part Time

PORCELLIS AUTO CENTER LLC, West Warwick, Rhode Island, United States, 02893

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Job Description

Job Description

Benefits: Bonus based on performance Opportunity for advancement Signing bonus

Porcellis Auto Center Join a team that values integrity, service, and excellence.

About the Role Porcellis Auto Center is seeking an experienced, customer-focused

Part-Time Service Advisor

to join our team. This individual will be the first point of contact for customers scheduling routine maintenance and repairs including oil changes, brake work, and state inspections and other mechanical work. Youll play a key role in delivering exceptional customer service, writing and explaining repair orders, and keeping communication clear between customers and our technicians.

Previous automotive service advisor experience is REQUIRED. 24 hours/week to start.

Key Responsibilities

Greet customers promptly and courteously. Schedule service appointments and manage the busy daily work schedule of the mechanical department. Obtain and accurately record customer and vehicle information. Clearly communicate customer-reported vehicle issues to technicians. Recommend additional services based on vehicle age, mileage, and service history. Prepare clear and complete repair orders and cost estimates. Secure approvals from customers before performing any work. Monitor progress of repairs and update customers throughout the day. Verify final invoices match work performed and explain charges clearly. Coordinate with technicians and assist with ordering parts as needed. Maintain high levels of customer satisfaction and follow OEM processes.

Qualifications

Prior professional experience as an automotive service advisor is REQUIRED. Proven track record of performance and customer satisfaction. Experience using

Mitchell

software is a highly preferred. Strong communication and organizational skills.

Benefits & Perks

Competitive hourly pay, commission, and bonus opportunities based on experience. A busy shop with a loyal customer base your bays will stay full! Work alongside skilled technicians and be supported by quality equipment. Employer-paid life and disability insurance.

Join Us At Porcellis Auto Center, we believe in doing things right the first time, treating people with respect, and building long-term relationships with our customers and our team. If you're a skilled service advisor looking for a high-integrity shop with growth potential and a supportive team, we'd love to hear from you.

Apply Today!

Potential for $250 Bonus on successful completion of your first 6-months