Boston Data Pro, LLC
Senior Payments System Specialist
Boston Data Pro, LLC, Atlanta, Georgia, United States, 30383
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Senior Payments System Specialist i s responsible for leading a team that ensures the stability, integrity, and efficient operation of the payment platform, with the goal of achieving high levels of guest satisfaction by monitoring, maintaining, supporting, and optimizing payment technologies. They will manage, execute, and continually improve on all processes, including, but not limited to,
requirements gathering, configuration and testing, system launch, post-launch support, and escalated (level 3) support. This position will establish close business relationships with corporate and franchise teams through regular communication and business reporting. They will also be key to managing vendor relationships relative to all aspects of the payments platform. They will apply proven communication analytical, and problem-solving skills to help identify, communicate, and resolve issues to maximize the benefit of IT systems investments. Note : this role varies in the number of direct reports from zero to five depending on business needs. Presently this role leads a team of 0 direct reports with coordination activities & Vendor Teams. Experience: 3 – 5 years of experience in development and/or implementation related to point of sale, payment, or associated technologies. 3 – 5 years of leadership experience 3 – 5 years of experience in project management or IT staff management experience. Knowledge, Skills, and Abilities • Proven ability to oversee collaborative programs with executives, business owners and vendors, on complex technology initiatives, which bear tangible results. • Working knowledge and existing relationships with restaurant industry leading technology vendors. • Strong analytical skills required, including a thorough understanding of how to interpret customer business needs and translate them into operational requirements. • Must be a clear and concise communicator. • Must have the ability to clearly communicate to all levels of the organization in written, verbal & telephone forms of communication. • Must have good problem-solving skills in a fast-paced environment. • Ability to establish and maintain harmonious working relationships with others • Exceptional organization, communication skills, and keen attention to detail. • Ability to meet deadlines and make sound decisions based on data and stakeholder feedback. • Ability to work cross functionally within an organization. • Intermediate level skills using JIRA and Confluence • Intermediate level skills with the Microsoft Office Outlook, PowerPoint & Word • Expert level skills with the Microsoft Office Excel • Strong understanding of how complex technology systems interact including cloud-based platforms, integration layers and scripting languages • Analyze problems and escalate issues in a timely manner for quick resolution • Enthusiastic about managing projects and working with people Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Analyst Industries Retail, Restaurants, and Hospitality Referrals increase your chances of interviewing at Boston Data Pro, LLC by 2x Sign in to set job alerts for “System Specialist” roles.
Atlanta, GA $9,000.00-$130,000.00 1 month ago Atlanta, GA $70,000.00-$85,000.00 2 weeks ago Atlanta, GA $70,000.00-$90,000.00 3 weeks ago Atlanta, GA $65,000.00-$85,000.00 19 hours ago Atlanta Metropolitan Area $30.00-$36.50 3 days ago Discovery IT System Administrator (Top Secret Clearance Required)
Atlanta, GA $124,895.40-$169,500.90 2 weeks ago Duluth, GA $65,000.00-$75,000.00 6 days ago System Administrator, Legal Operations Technology
Duluth, GA $70,000.00-$75,000.00 6 days ago Decatur, GA $61,009.00-$98,224.00 1 week ago Atlanta, GA $131,040.00-$189,280.00 3 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Senior Payments System Specialist i s responsible for leading a team that ensures the stability, integrity, and efficient operation of the payment platform, with the goal of achieving high levels of guest satisfaction by monitoring, maintaining, supporting, and optimizing payment technologies. They will manage, execute, and continually improve on all processes, including, but not limited to,
requirements gathering, configuration and testing, system launch, post-launch support, and escalated (level 3) support. This position will establish close business relationships with corporate and franchise teams through regular communication and business reporting. They will also be key to managing vendor relationships relative to all aspects of the payments platform. They will apply proven communication analytical, and problem-solving skills to help identify, communicate, and resolve issues to maximize the benefit of IT systems investments. Note : this role varies in the number of direct reports from zero to five depending on business needs. Presently this role leads a team of 0 direct reports with coordination activities & Vendor Teams. Experience: 3 – 5 years of experience in development and/or implementation related to point of sale, payment, or associated technologies. 3 – 5 years of leadership experience 3 – 5 years of experience in project management or IT staff management experience. Knowledge, Skills, and Abilities • Proven ability to oversee collaborative programs with executives, business owners and vendors, on complex technology initiatives, which bear tangible results. • Working knowledge and existing relationships with restaurant industry leading technology vendors. • Strong analytical skills required, including a thorough understanding of how to interpret customer business needs and translate them into operational requirements. • Must be a clear and concise communicator. • Must have the ability to clearly communicate to all levels of the organization in written, verbal & telephone forms of communication. • Must have good problem-solving skills in a fast-paced environment. • Ability to establish and maintain harmonious working relationships with others • Exceptional organization, communication skills, and keen attention to detail. • Ability to meet deadlines and make sound decisions based on data and stakeholder feedback. • Ability to work cross functionally within an organization. • Intermediate level skills using JIRA and Confluence • Intermediate level skills with the Microsoft Office Outlook, PowerPoint & Word • Expert level skills with the Microsoft Office Excel • Strong understanding of how complex technology systems interact including cloud-based platforms, integration layers and scripting languages • Analyze problems and escalate issues in a timely manner for quick resolution • Enthusiastic about managing projects and working with people Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Analyst Industries Retail, Restaurants, and Hospitality Referrals increase your chances of interviewing at Boston Data Pro, LLC by 2x Sign in to set job alerts for “System Specialist” roles.
Atlanta, GA $9,000.00-$130,000.00 1 month ago Atlanta, GA $70,000.00-$85,000.00 2 weeks ago Atlanta, GA $70,000.00-$90,000.00 3 weeks ago Atlanta, GA $65,000.00-$85,000.00 19 hours ago Atlanta Metropolitan Area $30.00-$36.50 3 days ago Discovery IT System Administrator (Top Secret Clearance Required)
Atlanta, GA $124,895.40-$169,500.90 2 weeks ago Duluth, GA $65,000.00-$75,000.00 6 days ago System Administrator, Legal Operations Technology
Duluth, GA $70,000.00-$75,000.00 6 days ago Decatur, GA $61,009.00-$98,224.00 1 week ago Atlanta, GA $131,040.00-$189,280.00 3 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr