Route
Join to apply for the
Senior Risk Analyst
role at
Route 1 day ago Be among the first 25 applicants Join to apply for the
Senior Risk Analyst
role at
Route Route
Buying stuff online can get messy once you hit that order button. Managing dozens carrier tracking links, dealing with lost or damaged packages, and resolving issues with customer support can feel like a wild goose chase. Thats why we created the Route to make the post-purchase experience for consumers like you, and the brands you love, as seamless as possible. We are
Route
Buying stuff online can get messy once you hit that order button. Managing dozens carrier tracking links, dealing with lost or damaged packages, and resolving issues with customer support can feel like a wild goose chase. Thats why we created the Route to make the post-purchase experience for consumers like you, and the brands you love, as seamless as possible.
Route is on a mission to connect the worlds commerce. Through our network of millions of Route App users and thousands of merchants, were making it easier than ever for consumers to track, insure, and discover their favorite products in one place which connects the worlds best direct-to-consumer brands to happy, repeat customers.
Since Route launched in 2018, weve been on a journey to build innovative products that empower our customers, all while fostering a people-first, values-driven company culture. Were looking for talented people across the ecommerce space to join us on the next steps of this adventure.
Dont just take our word for it! Discover what life at Route has to offer.
The team
The Risk Prevention team is a vital part of Routes Customer Experience organization. Were a close-knit, cross-functional crew dedicated to keeping our platform safe, spotting patterns in high-risk claims, and building smarter processes that scale with care.
We partner with teams across Legal, Claims, Product, Security, and Customer Success to deliver a post-purchase experience thats seamless, secure, and built for everyone who uses Route.
If you join us, youll be part of a high-trust, high-impact team that values thoughtful collaboration, clear communication, and strategic thinking just as much as speed. We believe diverse perspectives make us stronger, and we work together to create solutions that protect our customers, our partners, and the Route community.
The opportunity
As a Senior Risk Analyst, youll help protect Route and our merchant partners from financial risk. Youll set the vision for our risk strategy, refine fraud prevention tactics, and evolve our program to meet new challenges head-on. Working closely with Legal, CX, and Product, youll help shape a scalable framework that stays ahead of emerging threats.
You might thrive in this role if you enjoy navigating ambiguity, untangling complex problems, and bringing both sharp analytical skills and team-oriented leadership to the table. We value a variety of perspectives and experienceswhat matters most is your curiosity, adaptability, and commitment to building a safe, trusted Route experience for all.
What Youll Do
Develop and lead Routes holistic fraud and claims risk mitigation strategy Mentor Risk Analysts, ensuring alignment with team goals and individual growth Identify fraudulent actors and behaviors through data analysis and investigation of claims Assess and monitor merchant accounts for trends that indicate financial risk Partner with third-party fraud prevention vendors and monitor performance Lead response efforts for abnormal fraud activity, conducting root cause analysis and implementing long-term solutions Collaborate cross-functionally with Legal, Compliance, and Claims teams to ensure risk policies align with regulatory requirements Collaborate with Product to build and refine processes that improve operational efficiency and reduce losses Support frontline teams with fraud-related inquiries, communication, documentation, and escalations Must be willing to work with team members to provide weekday coverage for our customers during the holidays
What Were Looking For
4+ years of experience in fraud prevention or risk operations, (ecommerce, fintech, or insurance preferred) Strong data analysis skills, including experience with tools like SQL, Looker, or similar Leadership experience with the ability to develop and mentor team members Proactive, curious mindset with a knack for identifying risk before it materializes Clear, confident communicator who can translate data into actionable insights Familiarity with fraud detection tools and third-party risk platforms Comfortable in a fast-paced, ever-changing startup environment
Equal opportunity for all
Route is an Equal Opportunity Employer. We embrace diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Total Rewards
We know our team works best when everyone feels happy, healthy, and supported. We offer to pay 95% - 100% of your health insurance premiums for you and your family, remote or hybrid work arrangements, unlimited PTO, 401k matching, formalized growth opportunities, learning & development, DEI programs & events, and so much more.
Pay Transparency
Salary for this role:
Nationwide: $76,000
San Francisco Bay Area : $93,000
Los Angeles/ Orange County: $80,000
New York: $82,000
The cash compensation above includes base salary, and is not reflective of potential commission for employees in eligible roles, or annual bonus targets under Routes bonus plan for eligible roles. In addition to cash compensation, all Route employees are eligible to participate in Routes equity incentive plan to receive stock options per the terms of the agreement. Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their career level, skills, experience, specific geographic location qualifications and other job-related reasons.
Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Finance and Sales Industries
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Senior Risk Analyst
role at
Route 1 day ago Be among the first 25 applicants Join to apply for the
Senior Risk Analyst
role at
Route Route
Buying stuff online can get messy once you hit that order button. Managing dozens carrier tracking links, dealing with lost or damaged packages, and resolving issues with customer support can feel like a wild goose chase. Thats why we created the Route to make the post-purchase experience for consumers like you, and the brands you love, as seamless as possible. We are
Route
Buying stuff online can get messy once you hit that order button. Managing dozens carrier tracking links, dealing with lost or damaged packages, and resolving issues with customer support can feel like a wild goose chase. Thats why we created the Route to make the post-purchase experience for consumers like you, and the brands you love, as seamless as possible.
Route is on a mission to connect the worlds commerce. Through our network of millions of Route App users and thousands of merchants, were making it easier than ever for consumers to track, insure, and discover their favorite products in one place which connects the worlds best direct-to-consumer brands to happy, repeat customers.
Since Route launched in 2018, weve been on a journey to build innovative products that empower our customers, all while fostering a people-first, values-driven company culture. Were looking for talented people across the ecommerce space to join us on the next steps of this adventure.
Dont just take our word for it! Discover what life at Route has to offer.
The team
The Risk Prevention team is a vital part of Routes Customer Experience organization. Were a close-knit, cross-functional crew dedicated to keeping our platform safe, spotting patterns in high-risk claims, and building smarter processes that scale with care.
We partner with teams across Legal, Claims, Product, Security, and Customer Success to deliver a post-purchase experience thats seamless, secure, and built for everyone who uses Route.
If you join us, youll be part of a high-trust, high-impact team that values thoughtful collaboration, clear communication, and strategic thinking just as much as speed. We believe diverse perspectives make us stronger, and we work together to create solutions that protect our customers, our partners, and the Route community.
The opportunity
As a Senior Risk Analyst, youll help protect Route and our merchant partners from financial risk. Youll set the vision for our risk strategy, refine fraud prevention tactics, and evolve our program to meet new challenges head-on. Working closely with Legal, CX, and Product, youll help shape a scalable framework that stays ahead of emerging threats.
You might thrive in this role if you enjoy navigating ambiguity, untangling complex problems, and bringing both sharp analytical skills and team-oriented leadership to the table. We value a variety of perspectives and experienceswhat matters most is your curiosity, adaptability, and commitment to building a safe, trusted Route experience for all.
What Youll Do
Develop and lead Routes holistic fraud and claims risk mitigation strategy Mentor Risk Analysts, ensuring alignment with team goals and individual growth Identify fraudulent actors and behaviors through data analysis and investigation of claims Assess and monitor merchant accounts for trends that indicate financial risk Partner with third-party fraud prevention vendors and monitor performance Lead response efforts for abnormal fraud activity, conducting root cause analysis and implementing long-term solutions Collaborate cross-functionally with Legal, Compliance, and Claims teams to ensure risk policies align with regulatory requirements Collaborate with Product to build and refine processes that improve operational efficiency and reduce losses Support frontline teams with fraud-related inquiries, communication, documentation, and escalations Must be willing to work with team members to provide weekday coverage for our customers during the holidays
What Were Looking For
4+ years of experience in fraud prevention or risk operations, (ecommerce, fintech, or insurance preferred) Strong data analysis skills, including experience with tools like SQL, Looker, or similar Leadership experience with the ability to develop and mentor team members Proactive, curious mindset with a knack for identifying risk before it materializes Clear, confident communicator who can translate data into actionable insights Familiarity with fraud detection tools and third-party risk platforms Comfortable in a fast-paced, ever-changing startup environment
Equal opportunity for all
Route is an Equal Opportunity Employer. We embrace diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Total Rewards
We know our team works best when everyone feels happy, healthy, and supported. We offer to pay 95% - 100% of your health insurance premiums for you and your family, remote or hybrid work arrangements, unlimited PTO, 401k matching, formalized growth opportunities, learning & development, DEI programs & events, and so much more.
Pay Transparency
Salary for this role:
Nationwide: $76,000
San Francisco Bay Area : $93,000
Los Angeles/ Orange County: $80,000
New York: $82,000
The cash compensation above includes base salary, and is not reflective of potential commission for employees in eligible roles, or annual bonus targets under Routes bonus plan for eligible roles. In addition to cash compensation, all Route employees are eligible to participate in Routes equity incentive plan to receive stock options per the terms of the agreement. Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their career level, skills, experience, specific geographic location qualifications and other job-related reasons.
Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Finance and Sales Industries
Software Development Referrals increase your chances of interviewing at Route by 2x Get notified about new Senior Risk Analyst jobs in
San Francisco Bay Area . Risk and Response Quality Analyst - USDS
San Jose, CA $88,000.00-$151,112.00 1 day ago San Francisco, CA $109,000.00-$125,000.00 2 days ago Senior Financial Analyst - AI Datacenter and Cloud
San Francisco, CA $149,000.00-$166,000.00 1 month ago Regulatory Response Analyst, Risk Containment (Bilingual Portuguese) - Trust and Safety
San Jose, CA $71,778.00-$151,112.00 1 week ago Business Analyst I, Trust and Safety, YouTube
San Bruno, CA $96,000.00-$138,000.00 2 days ago Mountain View, CA $147,500.00-$199,500.00 2 weeks ago San Jose, CA $140,000.00-$172,000.00 2 weeks ago San Francisco, CA $102,600.00-$148,050.00 5 days ago Mountain View, CA $172,000.00-$232,500.00 5 hours ago Regulatory Response Analyst, Risk Containment (Bilingual Spanish) - Trust and Safety
San Jose, CA $71,778.00-$151,112.00 3 weeks ago San Francisco Bay Area $57.00-$91.00 1 month ago San Jose, CA $169,500.00-$291,500.00 2 months ago Treasury Manager, Capital Markets & Risk
Regulatory Response Analyst, Risk Containment (Bilingual Turkish) - Trust and Safety
San Jose, CA $71,778.00-$106,667.00 4 days ago Mountain View, CA $204,000.00-$276,000.00 1 week ago Mountain View, CA $204,000.00-$276,000.00 2 weeks ago Oakland, CA $97,000.00-$139,700.00 5 days ago Risk Strategy & Operations Analyst Graduate (Business Integrity Team) - 2026 Start (BS/MS)
San Jose, CA $73,466.00-$111,112.00 1 week ago San Mateo, CA $196,900.00-$241,220.00 1 week ago San Francisco, CA $140,000.00-$200,000.00 3 months ago Mountain View, CA $204,000.00-$276,000.00 2 weeks ago San Francisco Bay Area $150,000.00-$175,000.00 19 hours ago Treasury Manager FX & Risk | High-Growth Global Biotech | Career Acceleration Opportunity
San Francisco Bay Area $150,000.00-$160,000.00 2 weeks ago San Mateo, CA $88,000.00-$125,000.00 2 days ago San Jose, CA $125,000.00-$145,000.00 3 days ago Mountain View, CA $147,500.00-$199,500.00 5 hours ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr