Gong
Sr. GTM Field Operations Manager- Industry Expansion
Gong, Chicago, Illinois, United States, 60290
Sr. GTM Field Operations Manager- Industry Expansion
Join to apply for the
Sr. GTM Field Operations Manager- Industry Expansion
role at
Gong Sr. GTM Field Operations Manager- Industry Expansion
2 days ago Be among the first 25 applicants Join to apply for the
Sr. GTM Field Operations Manager- Industry Expansion
role at
Gong Get AI-powered advice on this job and more exclusive features. Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io.
We are hiring a Head of Operations to support our Industry Expansion Business Unit, which drives growth across Healthcare, Financial Services, Manufacturing, Consulting, and Energy. This role will partner with Commercial, Mid-Market, and Enterprise sales leadership to deliver scalable processes, accurate forecasting, and data-driven insights that accelerate growth.
The ideal candidate brings experience in financial services, fintech, or healthcare, or has advised these industries in a consulting capacity. They combine strong operational rigor with a bias for action, ensuring immediate execution while building long-term scalable solutions. This leader will work cross-functionally with Sales, Finance, Marketing, Customer Success, Enablement, and Analytics to align strategy with execution and improve overall sales productivity.
Responsibilities
Serve as a trusted advisor to Industry Expansion sales leadership, driving growth through process optimization, financial rigor, and actionable insights. Lead and maintain the business operating rhythm (weekly/monthly forecast & pipeline reviews, demand gen reviews, account reviews, KPI & headcount tracking, QBR/MRR). Partner with Sales, Operations, and Finance leadership to develop territory methodologies, headcount models, and capacity planning for Commercial, Mid-Market, and Enterprise teams. Champion effective adoption and innovation in sales tools (e.g., Gong, Salesforce, planning/analytics platforms), including enforcing usage hygiene and identifying new use cases. Collaborate with Analytics and BI teams to design reporting and dashboards that drive visibility into performance, productivity, and pipeline health. Build strong cross-functional partnerships across Marketing, Enablement, Customer Success, and Product to align operational strategy with GTM goals. Apply a bias for action to quickly resolve process bottlenecks, while building scalable, repeatable solutions for the long term. Maintain documentation and enforce compliance around policies, sales processes, and engagement rules.
Qualifications
6+ years of Sales/Business Operations or GTM Strategy experience, with a strong understanding of SaaS business models Background in financial services, fintech , healthcare, or consulting focused on regulated industries preferred. Experience supporting sales organizations selling to Fortune 1000 companies, with an ability to translate industry-specific dynamics into operational strategies. Proven success building territory models, forecasting processes, and headcount/capacity plans. Demonstrated ability to leverage AI and emerging technologies to optimize revenue processes, accelerate sales cycles, and reduce the path to revenue. Strong analytical skills with proven ability to extract insights from data (SQL knowledge a plus). Skilled in navigating complex tech stacks including CRM, account planning, account scoring, data enrichment, and productivity tools. Strong organizational and project management skills; able to execute multiple priorities with urgency. High degree of ownership — not just identifying opportunities, but turning insights into measurable results.
Perks & Benefits
We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs. Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle. Mental Health benefits with covered therapy and coaching. 401(k) program to help you invest in your future. Education & learning stipend for personal growth and development. Flexible vacation time to promote a healthy work-life blend. Paid parental leave to support you and your family. Company-wide recharge days each quarter. Work from home stipend to help you succeed in a remote environment.
The annual OTE for this position is $130,900 - $172,800 USD.
Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets.
We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.
Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.
To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.
>
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Software Development Referrals increase your chances of interviewing at Gong by 2x Sign in to set job alerts for “Senior Manager Field Operations” roles.
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#J-18808-Ljbffr
Join to apply for the
Sr. GTM Field Operations Manager- Industry Expansion
role at
Gong Sr. GTM Field Operations Manager- Industry Expansion
2 days ago Be among the first 25 applicants Join to apply for the
Sr. GTM Field Operations Manager- Industry Expansion
role at
Gong Get AI-powered advice on this job and more exclusive features. Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io.
We are hiring a Head of Operations to support our Industry Expansion Business Unit, which drives growth across Healthcare, Financial Services, Manufacturing, Consulting, and Energy. This role will partner with Commercial, Mid-Market, and Enterprise sales leadership to deliver scalable processes, accurate forecasting, and data-driven insights that accelerate growth.
The ideal candidate brings experience in financial services, fintech, or healthcare, or has advised these industries in a consulting capacity. They combine strong operational rigor with a bias for action, ensuring immediate execution while building long-term scalable solutions. This leader will work cross-functionally with Sales, Finance, Marketing, Customer Success, Enablement, and Analytics to align strategy with execution and improve overall sales productivity.
Responsibilities
Serve as a trusted advisor to Industry Expansion sales leadership, driving growth through process optimization, financial rigor, and actionable insights. Lead and maintain the business operating rhythm (weekly/monthly forecast & pipeline reviews, demand gen reviews, account reviews, KPI & headcount tracking, QBR/MRR). Partner with Sales, Operations, and Finance leadership to develop territory methodologies, headcount models, and capacity planning for Commercial, Mid-Market, and Enterprise teams. Champion effective adoption and innovation in sales tools (e.g., Gong, Salesforce, planning/analytics platforms), including enforcing usage hygiene and identifying new use cases. Collaborate with Analytics and BI teams to design reporting and dashboards that drive visibility into performance, productivity, and pipeline health. Build strong cross-functional partnerships across Marketing, Enablement, Customer Success, and Product to align operational strategy with GTM goals. Apply a bias for action to quickly resolve process bottlenecks, while building scalable, repeatable solutions for the long term. Maintain documentation and enforce compliance around policies, sales processes, and engagement rules.
Qualifications
6+ years of Sales/Business Operations or GTM Strategy experience, with a strong understanding of SaaS business models Background in financial services, fintech , healthcare, or consulting focused on regulated industries preferred. Experience supporting sales organizations selling to Fortune 1000 companies, with an ability to translate industry-specific dynamics into operational strategies. Proven success building territory models, forecasting processes, and headcount/capacity plans. Demonstrated ability to leverage AI and emerging technologies to optimize revenue processes, accelerate sales cycles, and reduce the path to revenue. Strong analytical skills with proven ability to extract insights from data (SQL knowledge a plus). Skilled in navigating complex tech stacks including CRM, account planning, account scoring, data enrichment, and productivity tools. Strong organizational and project management skills; able to execute multiple priorities with urgency. High degree of ownership — not just identifying opportunities, but turning insights into measurable results.
Perks & Benefits
We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs. Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle. Mental Health benefits with covered therapy and coaching. 401(k) program to help you invest in your future. Education & learning stipend for personal growth and development. Flexible vacation time to promote a healthy work-life blend. Paid parental leave to support you and your family. Company-wide recharge days each quarter. Work from home stipend to help you succeed in a remote environment.
The annual OTE for this position is $130,900 - $172,800 USD.
Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets.
We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.
Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.
To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.
>
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Software Development Referrals increase your chances of interviewing at Gong by 2x Sign in to set job alerts for “Senior Manager Field Operations” roles.
Chicago, IL $106,400.00-$178,100.00 1 week ago Engineering Manager - Wood Manufacturing
Greater Chicago Area $130,000.00-$150,000.00 1 week ago Chicago, IL $120,000.00-$140,000.00 2 weeks ago Engineering Technical Manager (Salary Range $127,800-166,200) Job
Senior Sales Operations Associate (Technical Program Management), Uber for Business
Chicago, IL $116,000.00-$143,000.00 3 hours ago Manager of Manufacturing Engineering Level 2 - R10202348
Rolling Meadows, IL $149,400.00-$224,000.00 4 weeks ago Chicago, IL $150,000.00-$165,000.00 2 weeks ago CAR-T Field Operations Manager - Midwest - 2555612
Chicago, IL $150,000.00-$162,000.00 1 week ago Director Field Service Operations - North America
Crestwood, IL $80,000.00-$115,000.00 3 days ago Remote Engineering Manager - $170-$190k (Wearable Med Device)
Chicago, IL $170,000.00-$190,000.00 1 week ago Field Operations Manager - Landscaping Industry
Lemont, IL $60,000.00-$70,000.00 1 month ago Chicago, IL $210,000.00-$260,000.00 3 weeks ago Director of Parks and Planning - Full-time
Wheaton, IL $106,489.00-$159,733.00 1 month ago Manager, Marine and Equipment Breakdown Engineering
Chicago, IL $175,000.00-$315,000.00 6 days ago Chicago, IL $145,000.00-$186,000.00 1 week ago Chicago, IL $155,000.00-$172,000.00 3 weeks ago Remote Engineering Manager - $170-$210k (Payment Processing)
Chicago, IL $170,000.00-$210,000.00 2 weeks ago Greater Chicago Area $130,000.00-$155,000.00 1 day ago Chicago, IL $202,000.00-$277,000.00 2 weeks ago Chicago, IL $135,000.00-$160,000.00 1 month ago Wheeling, IL $130,000.00-$175,000.00 2 weeks ago Engineering Manager - Onboarding Experience
Chicago, IL $120,000.00-$160,000.00 2 months ago Chicago, IL $129,800.00-$165,490.00 1 week ago Chicago, IL $129,800.00-$165,490.00 5 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr