Zscaler Network Engineering

Join SBC Innovations and contribute to cutting-edge systems integration in a dynamic federal enterprise environment. Please help us maintain and enhance our enterprise-level IT systems, ensuring security, efficiency, and optimal performance across our extensive network of devices. At SBC Innovations, we are dedicated to finding and hiring talented individuals with the right attitude, tenacity, and motivation. We truly believe in the value you bring to our organization. The Executive Office for United States Attorneys (EOUSA) provides administrative, technical, and legal support to all United States Attorneys’ Offices (USAOs), and EOUSA’s IT Staffs deliver technology solutions to support USAO employees in performing their demanding operational responsibilities. The Contractor shall provide a qualified Senior Zscaler Engineer (SZE) who meets the Government's requirements listed below. The SZE shall have experience in defining security, utilization, and performance requirements for local and wide area networks. The SZE shall be proficient in implementing solutions that align with the Government’s security and monitoring systems and requirements. The SZE shall be skilled in the Zscaler platform, familiar with its core services (ZIA, ZPA, ZDX), policy configuration, log analysis, and user/group management, and have deployed Zscaler to a large-scale, geographically dispersed enterprise. The NOS staff requires one (1) full-time IT support position to provide subject matter expert network engineering, design and support services in the areas of Zscaler design, engineering, tier 3 troubleshooting support, and nationwide deployment. Zscaler Certifications: • Must possess at least one of the following advanced Zscaler certifications: Zscaler Certified Internet Access Professional (ZCIP) Zscaler Certified Private Access Professional (ZCPP) • Highly Desired: Zscaler Digital Transformation Engineer (ZDTE) or Zscaler Certified Delivery Specialist (ZCDS) in addition to ZCIP or ZCPP. Extensive demonstrated experience in the design, deployment, optimization, and advanced troubleshooting of Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), and Zscaler Digital Experience (ZDX) solutions within enterprise environments. Proven ability to architect, implement, and manage complex Zscaler configurations, security policies, access rules, and advanced user/group synchronization. Demonstrated ability to provide architectural guidance, contribute to strategic planning, and make recommendations for enhancing Zscaler's security posture and capabilities. Expert-level skills in diagnosing and resolving intricate Zscaler-related network, security, and application access issues, including deep-dive log analysis, packet capture analysis, and direct engagement with Zscaler support. Proficient in integrating Zscaler with other enterprise security tools and infrastructure, such as Identity Providers (e.g., Okta), Security Information and Event Management (SIEM) systems, and Endpoint Detection and Response (EDR) platforms. Proven capability to mentor junior engineers, provide technical leadership, and review the work of less experienced team members, fostering a collaborative learning environment. Superior ability to develop and maintain comprehensive Zscaler documentation, including architectural diagrams, standard operating procedures (SOPs), and advanced troubleshooting guides. Advanced experience in creating sophisticated Zscaler reports and dashboards for security analytics, performance trending, compliance auditing, and executive-level presentations. Demonstrated ability to lead the review, assessment, and implementation of new Zscaler features, services, and platform upgrades. Expert ability to collaborate effectively with IT Managers, security teams, and other stakeholders to validate configurations, lead discussions on policy enhancements, and provide advanced training. Extensive experience in integrating Zscaler within complex network architectures to ensure robust confidentiality, integrity, security, and availability for wide area networks (WANs) and application access. Exceptional verbal and written communication skills, including the ability to provide detailed progress, exception, and incident reports to technical and non-technical audiences. The period of performance for this requirement shall be:

9/30/2025 – 9/29/2026 Who You Are: You are energized when faced with complex technical challenges and diligently work to identify creative solutions that address these issues effectively. You possess the ability to perform high-quality work, both independently and as part of a team, in a fast-moving and dynamic environment. You have a strong ability to plan and prioritize tasks, enabling you to consistently meet and exceed customer expectations Salary is Negotiable ·

Job Type: · Full-Time W2 or 1099/C2C Clearance Level

– Must be able to obtain for position Location: · Remote 80% ( onsite once a week if located in Washington DC) Typical Education and Experience Typically, a Bachelor's Degree in a relevant field, along with 8 + years of work experience, or equivalent experience in a related area, is required for this position. This educational background provides a solid foundation for understanding the complexities of systems integration and management. The pay range for this role is: 165,000 - 175,000 USD per year (Remote (Washington, District of Columbia, US)) Office of Federal and Civilian Remote (Washington, District of Columbia, US)

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