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Sargent & Lundy

Infrastructure Operations Lead

Sargent & Lundy, Chicago, Illinois, United States, 60290

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Description

We do not sponsor employees for work authorization in the U.S. for this position.

Sargent & Lundy is a global leader in power and energy consulting, where innovation meets integrity, diversity, and a commitment to quality. We stay at the forefront of today's opportunities in advanced nuclear power, decarbonization, smart grids, battery energy storage systems, hydrogen applications, electric transportation grids, digital modernization, and more. Our distinctive capabilities provide domestic and international clients and partners with a thoroughly reliable source of comprehensive expertise. Sargent & Lundy offers challenge, growth, flexibility, competitive salaries and benefits.

Job Summary:

We are seeking anInfrastructure Operations Leadto take lead of our enterprise IT systems and infrastructure. This role focuses on ensuring the availability, security, and performance of systems that support architecture, engineering, BIM, CAD, rendering, collaboration, and data management workflows. You will lead systems planning, deployment, monitoring, and optimization, enabling our teams to work efficiently across multiple offices and cloud environments.

This position offers the flexibility of a hybrid schedule with the expectation of 3 days per week in our Chicago office, and 2 days remote from home.

Key Responsibilities

Infrastructure Management & Strategy

Design and maintain robust systems infrastructure to support A&E production workflows (Revit, AutoCAD, Civil 3D, Rhino, SketchUp, Enscape, etc.)

Lead the architecture, deployment, and administration of on-prem, cloud, and hybrid infrastructure

Manage Windows and Linux-based servers, virtualization environments (VMware/Hyper-V), file systems, and network storage (NAS/SAN)

Implement and manage system monitoring, automation, patching, and performance optimization tools

Cloud & Collaboration Platforms

Oversee Microsoft 365, Azure Active Directory, and integrated cloud services (SharePoint, Teams, OneDrive, Exchange)

Lead hybrid/cloud transitions and integration of SaaS tools used in the A&E industry

Security, Backup & Recovery

Define and enforce security policies around user access, identity management, and endpoint protection

Ensure regular backups and robust disaster recovery processes for mission-critical data

Work closely with cybersecurity teams/vendors to maintain compliance and mitigate threats

Team Leadership & Support

Serve as a technical lead and subject matter expert for infrastructure initiatives, guiding strategic planning, design, and implementation of scalable solutions

Provide hands-on leadership and direction to IT support teams, fostering a culture of accountability, collaboration, and continuous improvement

Mentor and develop IT support staff through coaching, performance feedback, and professional development planning to build a high-performing, service-oriented team

Establish and enforce oper ational best practices, ensuring alignment with organizational goals, compliance standards, and industry benchmarks

Collaborate cross-functionally with software engineering, cybersecurity, digital design, and external vendors to ensure seamless delivery of technical services and solutions

Lead and manage systems-related projects-including infrastructure upgrades, office buildouts, remote access rollouts, and disaster recovery testing-ensuring on-time delivery, quality execution, and clear documentation

Track key performance indicators (KPIs) to evaluate team efficiency, support responsiveness, and operational health; use data to inform leadership decisions and drive continuous improvement

Act as an escalation point for complex technical issues, providing strategic guidance and resolution oversight

Qualifications

Qualifications

Bachelor's degree in Information Systems, Computer Science, Engineering, or a related discipline

7+ years of hands-on experience in systems or infrastructure roles, ideally in an A&E or design-focused environment

Minimum of 5 years of experience in a technical leadership or operations management role, with a proven track record of leading cross-functional teams and delivering complex infrastructure projects

Experience with Autodesk software environments and the unique infrastructure needs of BIM/CAD/Rendering platforms

Proven expertise in:

Server OS management (Windows Server, Linux)

Virtualization (VMware, Hyper-V)

Active Directory, Group Policy, DNS/DHCP

Storage technologies (NAS/SAN), especially high-performance file systems

Cloud services (Microsoft 365, Azure, AWS)

Backup and disaster recovery systems (e.g., Veeam, Commvault, Acronis)

Scripting (PowerShell, Python) for automation

Industry certifications (e.g., MCSE, Azure Administrator, VMware VCP, CompTIA Security+) preferred

Soft Skills:

A systems mindset with a deep understanding of infrastructure needs in fast-paced design environments

Strong troubleshooting and problem-solving skills

Ability to lead and deliver under pressure in deadline-driven environments

Excellent interpersonal skills and a service-oriented approach

Commitment to continuous learning and process improvement

Award-Winning Benefits

At Sargent & Lundy, we care about the health and well-being of our employees. Our commitment extends beyond the workplace, offering comprehensive healthcare plans and generous paid time off to support our team members in every aspect of their lives. We understand the importance of work-life balance, which is why we are proud to provide competitive, award-winning benefits. Our dedication to employee satisfaction has earned us the prestigious Top Workplaces Culture Excellence Award for compensation and benefits in 2022, 2023, and 2024.

Health & Wellness Financial Benefits Work-Life Balance

Health Plans: Medical, Dental, Vision

Life & Accident Insurance

Disability Coverage

Employee Assistance Program (EAP)

Back-Up Daycare

FSA & HSA

401(k)

Pre-Tax Commuter Account

Merit Scholarship Program

Employee Discount Program

Corporate Charitable Giving Program

Tuition Assistance

First Professional Licensure Bonus

Employee Referral Bonus

Paid Annual Personal/Sick Time (PST)

Paid Vacation

Paid Holidays

Paid Parental Leave

Paid Bereavement Leave

Flexible Work Arrangements

Compensation Range

$112,410 - $162,710

Transparency Statement

Sargent & Lundy discloses compensation ranges that comply with all local and state regulations. The total compensation package for eligible positions will include a base salary or an hourly rate and a comprehensive benefits package, reflecting our commitment to rewarding performance and supporting the overall well-being of our employees. Individuals may also be eligible to participate in our yearly discretionary bonus.

Awards & Recognition

Equal Opportunity

Sargent & Lundy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any protected status as defined by applicable law.

CityChicago

StateIL

CountryUnited States

Area of InterestInformation Technology

TypeFull Time - Regular

Job ID2025-18427

Business GroupCEO Group

DepartmentComputer Technology