RH
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Senior Leader, Home Delivery
role at
RH Join to apply for the
Senior Leader, Home Delivery
role at
RH This range is provided by RH. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$100,000.00/yr - $122,000.00/yr Job Description
As Senior Leader, Home Delivery you will lead RH's vision and deliver operational excellence across all warehouse and home delivery functions. Motivated by RH's people-first approach, you will inspire, motivate, educate and provide strategic oversight for a team that plays an integral role in the continuous elevation of our customer experience.
Your Responsibilities
Live Our Vision, Values and Beliefs every day Assess, coach, train, mentor and develop direct reports to perform at an optimal level Strategically plan, direct and oversee daily workflow and deliverables across all functions Own all facets of P&L management and accountability, including analysis and reporting Align the RH home delivery experience to the luxury and world-class service experienced by clients in our Galleries Accountable for the performance of home delivery and logistics vendors measured against key performance metrics in the areas of cost, service, and quality of delivery Drive continual improvement initiatives through root-cause analysis on audit non-conformities; implement corrective actions in order to ensure site compliance to standards Address and resolve escalated customer service issues in a timely and thorough manner
Our Requirements
5+ years leadership experience in furniture home delivery, warehouse operations or similar field; ability to lead third party carrier providers Adept at hiring, training, coaching and executing all facets of employee performance Possess knowledge of business processes such as profit and loss, profit margins, accounting, and other related principles Strong written and oral skills and ability to interact with people from multi-functional and diverse backgrounds, excellent analytical, problem-solving, and decision-making skills Relentless passion for providing world-class service within the organization and to our customers Computer literacy is a must. MS Word, and Excel are used daily and extensively in this position Ability to visit clients in assigned geographic territory Must pass background, MVR and drug screen
Physical Requirements
Ability to lift at least 50lbs
What We Offer
Medical, Vision, and Dental Plans Company-paid Life Insurance and Disability Income Protection Programs Health Care and Dependent Care Flexible Spending Accounts 401(k) Savings Plan Annual Incentive Program Competitive Paid Time-Off plan Employee Assistance Program Generous discount on our products and at RH restaurants Referral Bonus
About Us
RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.
At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Design Services, Hospitality, and Furniture and Home Furnishings Manufacturing Referrals increase your chances of interviewing at RH by 2x Get notified about new Delivery Specialist jobs in
Chicago, IL . Melrose Park, IL $21.25-$23.00 3 months ago Delivery and Warehouse Associate, UOVO Wine Chicago
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Medical Delivery Driver - Chicago, IL $17.60 hrly, Mon - Fri 6:30AM-3:30PM
Medical Delivery Driver - Chicago, IL $16.60 hrly, Mon-Fri; 3:00pm-11:30pm
Medical Delivery Driver - Chicago, IL $16.20 hr
Medical Delivery Driver - Chicago, IL $16.20 hrly, Mon-Fri 4:00pm-12:30AM
Non-Emergency Medical Transportation (NEMT) Driver
Chicago, IL $46,000.00-$55,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Senior Leader, Home Delivery
role at
RH Join to apply for the
Senior Leader, Home Delivery
role at
RH This range is provided by RH. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$100,000.00/yr - $122,000.00/yr Job Description
As Senior Leader, Home Delivery you will lead RH's vision and deliver operational excellence across all warehouse and home delivery functions. Motivated by RH's people-first approach, you will inspire, motivate, educate and provide strategic oversight for a team that plays an integral role in the continuous elevation of our customer experience.
Your Responsibilities
Live Our Vision, Values and Beliefs every day Assess, coach, train, mentor and develop direct reports to perform at an optimal level Strategically plan, direct and oversee daily workflow and deliverables across all functions Own all facets of P&L management and accountability, including analysis and reporting Align the RH home delivery experience to the luxury and world-class service experienced by clients in our Galleries Accountable for the performance of home delivery and logistics vendors measured against key performance metrics in the areas of cost, service, and quality of delivery Drive continual improvement initiatives through root-cause analysis on audit non-conformities; implement corrective actions in order to ensure site compliance to standards Address and resolve escalated customer service issues in a timely and thorough manner
Our Requirements
5+ years leadership experience in furniture home delivery, warehouse operations or similar field; ability to lead third party carrier providers Adept at hiring, training, coaching and executing all facets of employee performance Possess knowledge of business processes such as profit and loss, profit margins, accounting, and other related principles Strong written and oral skills and ability to interact with people from multi-functional and diverse backgrounds, excellent analytical, problem-solving, and decision-making skills Relentless passion for providing world-class service within the organization and to our customers Computer literacy is a must. MS Word, and Excel are used daily and extensively in this position Ability to visit clients in assigned geographic territory Must pass background, MVR and drug screen
Physical Requirements
Ability to lift at least 50lbs
What We Offer
Medical, Vision, and Dental Plans Company-paid Life Insurance and Disability Income Protection Programs Health Care and Dependent Care Flexible Spending Accounts 401(k) Savings Plan Annual Incentive Program Competitive Paid Time-Off plan Employee Assistance Program Generous discount on our products and at RH restaurants Referral Bonus
About Us
RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.
At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Design Services, Hospitality, and Furniture and Home Furnishings Manufacturing Referrals increase your chances of interviewing at RH by 2x Get notified about new Delivery Specialist jobs in
Chicago, IL . Melrose Park, IL $21.25-$23.00 3 months ago Delivery and Warehouse Associate, UOVO Wine Chicago
Medical Delivery Driver - Chicago, IL $16.60 hrly, Friday, Saturday & Sunday
Future Opportunities in Delivery Solutions
Medical Delivery Driver - Chicago, IL $17.60 hrly, Mon - Fri 6:30AM-3:30PM
Medical Delivery Driver - Chicago, IL $16.60 hrly, Mon-Fri; 3:00pm-11:30pm
Medical Delivery Driver - Chicago, IL $16.20 hr
Medical Delivery Driver - Chicago, IL $16.20 hrly, Mon-Fri 4:00pm-12:30AM
Non-Emergency Medical Transportation (NEMT) Driver
Chicago, IL $46,000.00-$55,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr