Sales Lead

The Sales Lead will assist management in overall sales and floor operations of the store. QUALIFICATIONS 1+ year of experience in a lead role in a fast-paced retail environment Excellent communication and people skills Desire to work as a team with a results-driven approach Early and late shift availability Proven communication skills Ability to multi-task and problem-solve Advanced computer skills, including Microsoft Office (WORD, Excel, PowerPoint, Publisher) Spur of the moment transportation required Satisfactory Criminal Background Check and Drug Testing may be required depending upon location TAM Card may be required depending upon location Additional Security clearance may be required depending upon location ESSENTIAL DUTIES AND RESPONSIBILITIES Will be a key holder for the store and therefore must be able to fully open and/or close stores Will communicate any disciplinary or exemplary behaviors to management team Assists and oversees the correct ringing of sales, counting cash drawers, completion of deposit slips, closing of registers, and filling out daily statement accounting sheets Works to ensure financial goals are met Assists and oversees the opening and closing of the store Communicates with management regarding levels of stock on the floor and in back stock Establishing and maintaining Guest Services through appropriate training methods per brand Establishes repeat clientele, i.e., tickler file and thank you notes Assists in the upkeep of the store by vacuuming, maintaining store displays, and merchandising Assists with inventory, checking in, and transfers of merchandise Handles each customer in a courteous and gracious manner with an attentive response to all customers Must have complete knowledge of the store’s stock; stock varies by store location To conduct him/herself in the spirit of the MRG mission, vision, core values, and organizational health Other duties may be assigned WH Smith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. At WH Smith North America, it’s about each person bringing passion and skills to a dynamic and inclusive workplace!

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