Corewell Health
Emergency Center Receptionist
This is a 35 bed Emergency Center and Level II Trauma Center. Our Emergency Center services a diverse patient population from both Oakland and Wayne County. Our physical plant includes a 3 bed trauma room, fast track area (Express Care), 2 psychiatric rooms, 2 isolation rooms and an RN Greeter location that initiates a split flow type of patient rooming process. The Emergency Center is staffed by ER Physicians, Residents, Registered Nurses (1:4 ratio), Emergency Technicians, Unit Secretaries, and Emergency Service Associates. Scope of Work
Performs receptionist/secretarial duties and maintains confidential records, supplies and equipment per hospital and unit specific standards. Essential Functions
Greets and directs guests on the unit in a manner that reflects a welcoming environment. Performs computer entry, schedules tests/procedures, processes orders, and performs other related activities per unit/hospital standard within a reasonable time frame. Maintains, in a timely manner, patient charts by labeling, assembling, filing/distributing appropriate reports/documents, maintaining chart order and other related duties, and reassembles upon discharge, making completed chart available for removal by Health Information Management (HIM). Records patient charges for services/supplies utilized. Collects, monitors, and audits QI data and reports as assigned. Maintains inventory of materials/forms and supplies and stocks according to unit standard. Maintains a clean unit environment/work area and maintains unit equipment including facilitating the repair of malfunctioning equipment with appropriate department/unit personnel. Prepares patient rooms per unit standard. May be required to interface with patients in a clinical setting. Performs assistive patient care activities under supervision and as delegated by a Registered Nurse (RN) including transporting patients, passing waters, etc. per unit standards. Transport equipment to patient care areas as needed. Demonstrates a high standard of moral and ethical behavior. Advocates for privacy, confidentiality and security of patient, staff and organization data. Qualifications
Required: High School Diploma or equivalent. CRT-Basic Life Support (BLS) - AHA American Heart Association or ARC American Red Cross. Preferred: 2 years of relevant experience related experience. About Corewell Health
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. How Corewell Health cares for you
Comprehensive benefits package to meet your financial, health, and work/life balance goals. On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance, pet insurance Traditional and Roth retirement options with service contribution and match savings Primary Location SITE - Farmington Hills Hospital- 28050 Grand River Ave - Farmington Hills Department Name Emergency Center - Farmington Hills Employment Type Full time Shift Night (United States of America) Weekly Scheduled Hours 36 Hours of Work 7:00 p.m. to 7:00 a.m. Days Worked Variable Weekend Frequency Every other weekend
This is a 35 bed Emergency Center and Level II Trauma Center. Our Emergency Center services a diverse patient population from both Oakland and Wayne County. Our physical plant includes a 3 bed trauma room, fast track area (Express Care), 2 psychiatric rooms, 2 isolation rooms and an RN Greeter location that initiates a split flow type of patient rooming process. The Emergency Center is staffed by ER Physicians, Residents, Registered Nurses (1:4 ratio), Emergency Technicians, Unit Secretaries, and Emergency Service Associates. Scope of Work
Performs receptionist/secretarial duties and maintains confidential records, supplies and equipment per hospital and unit specific standards. Essential Functions
Greets and directs guests on the unit in a manner that reflects a welcoming environment. Performs computer entry, schedules tests/procedures, processes orders, and performs other related activities per unit/hospital standard within a reasonable time frame. Maintains, in a timely manner, patient charts by labeling, assembling, filing/distributing appropriate reports/documents, maintaining chart order and other related duties, and reassembles upon discharge, making completed chart available for removal by Health Information Management (HIM). Records patient charges for services/supplies utilized. Collects, monitors, and audits QI data and reports as assigned. Maintains inventory of materials/forms and supplies and stocks according to unit standard. Maintains a clean unit environment/work area and maintains unit equipment including facilitating the repair of malfunctioning equipment with appropriate department/unit personnel. Prepares patient rooms per unit standard. May be required to interface with patients in a clinical setting. Performs assistive patient care activities under supervision and as delegated by a Registered Nurse (RN) including transporting patients, passing waters, etc. per unit standards. Transport equipment to patient care areas as needed. Demonstrates a high standard of moral and ethical behavior. Advocates for privacy, confidentiality and security of patient, staff and organization data. Qualifications
Required: High School Diploma or equivalent. CRT-Basic Life Support (BLS) - AHA American Heart Association or ARC American Red Cross. Preferred: 2 years of relevant experience related experience. About Corewell Health
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. How Corewell Health cares for you
Comprehensive benefits package to meet your financial, health, and work/life balance goals. On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance, pet insurance Traditional and Roth retirement options with service contribution and match savings Primary Location SITE - Farmington Hills Hospital- 28050 Grand River Ave - Farmington Hills Department Name Emergency Center - Farmington Hills Employment Type Full time Shift Night (United States of America) Weekly Scheduled Hours 36 Hours of Work 7:00 p.m. to 7:00 a.m. Days Worked Variable Weekend Frequency Every other weekend