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Omni Barton Creek Resort & Spa

Ticket Checker

Omni Barton Creek Resort & Spa, Bretton Woods, New Hampshire, us, 03575

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Job Posting

Join our team at the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire. The resort, known for its gracious ambiance and generous amenities, offers a dynamic and exciting work environment, comprehensive training and mentoring, and a culture of respect, gratitude, and empowerment. Associate Benefits: Free ski pass at Bretton Woods for new Associates and eligible household members. Discounted lift tickets for friends and family. 25% off resort amenities including retail, food, spa, etc. Travel discounts to other Omni locations, theme parks, preferred access tickets, national retailer discounts. 401(k) Retirement Plan matching, pre-tax health savings, flexible spending accounts, tuition reimbursements, pet insurance, preferred access tickets, etc. Excellent training and professional development. Leadership development programs, diversity and inclusion programs, work life balance. Ticket Checker will be responsible for ensuring ticket products and season passes are validated according to company standards. It may be necessary for a ticket checker to work as a ticket seller throughout the course of employment. Responsibilities: Scans daily ticket and season pass products using RTP computer system. Monitors traffic flow in lift lines and provides direction and crowd control as needed. Frequently assists guests in resolving queries regarding ski ticket and season passes including instances of fraud and misuse of ticket and season pass products. Will defer to supervisor in resolving such issues. Responsible for signing out and returning ticket scanners at the beginning and end of every business day from the ticket office staff. Administers daily ticket sales using ticket computer system. Issues ticket using computer system hardware to print and distribute to guests. Frequently assists guests in resolving queries regarding ski ticket and season passes. Qualifications: Must have excellent interpersonal skills. Must have excellent oral and written communication skills. Must be attentive to detail. Must have the ability to adapt to unexpected situations. Must be able to remain calm and portray a friendly demeanor in stressful situations. Must be willing to work weekends, holidays, and occasional evenings. Must be willing and able to work in unfavorable weather. Omni Hotels and Resorts are an equal opportunity employer.