Delmonte Fresh Produce
Purpose of Position:
Oversee the coordination of Tricont Logistics freight, ensuring seamless operations. Serve as a role model by embodying the company's core values, including respect, honesty, integrity, diversity, inclusion, and a commitment to the safety of oneself and others. This position demands the ability to thrive in a fast-paced environment, with strong problem-solving and organizational skills.
Accountabilities: Provide superior customer service to both internal and external customers by exceeding their expectations. Assisting with Carrier/Broker sourcing and development is a key function of this position. Dispatch Company controlled freight and support of sales and commodity group managers. Negotiating rates with Carriers/Broker for expedited loads, re-routes, and new lanes. Meet or exceed rate expectations as defined by corporate pricing. Manage tendering process via TMS to route the lowest cost provider. Maintain billing and dispatch accuracy of 98% or greater. Dispatch/coordinating between carrier drivers/dispatch and sales. Post freight on various load boards and call carriers/broker to book loads. Confirming/verify rate via load tendering process. Verify carrier is set up and Del Monte Carrier/Broker standards. Follow company policy for processes and procedures. Managing demurrage, detention, layover, and other accessorial costs in accordance with company process and solve driver/carrier/broker issues. Maintain on time Pick-Up and Delivery performance of 97% or better. Update/track carrier/driver location information within company guidelines Maintain carrier profile information. Back up other dispatch positions Manage other logistics coordinators or dispatcher. Assist Manager or Director, Logistics Services in leadership duties and reports when instructed. Dispatching drivers/Carriers Negotiating rates with customer and potential customers Make sure and coordinating between carrier drivers/dispatch and customers on load information. Scheduling drivers/Carriers Managing demurrage, detention, and other accessorial costs with customer and carrier Problem solves driver/carrier issues. Carrier/customer retention Maintain on time Pick-Up and Delivery performance of 98% or better. Assist inside sales efforts. Maintain Carrier profile information. Other duties as assigned. Minimum Skills Required: Work hours 50 + hours per week as needed (Tuesday - Saturday) Day High School diploma or GED, but college degree preferred. 3-6 years of transportation and 3rd party dispatch experience in sourcing and developing carriers and routing. Work independently, great communicator & customer service skills Negotiation skills Problem solving/Investigation skills. Ability to coordinate high volume phone skills. Computer experience with Microsoft products like excel and email. Accurate typing skills Preferred transportation experience High School Degree/ College Degree Data Entry & high-volume phone skills Good/Great Communicator & customer service skills Problem Solving/Investigation Computer experience, preferably brokerage or asset Ability to work in a fast-paced environment. Ability to resolve conflicts. Ability to organize/prioritize variety of tasks/projects. MS Office Skills (Excel, Word, Power Point) ***Please note: This position does not qualify for relocation expenses.*** --------------------------------------------------------------------------------- DEL MONTE FRESH PRODUCE IS AN EEO/AA/V/H #J-18808-Ljbffr
Oversee the coordination of Tricont Logistics freight, ensuring seamless operations. Serve as a role model by embodying the company's core values, including respect, honesty, integrity, diversity, inclusion, and a commitment to the safety of oneself and others. This position demands the ability to thrive in a fast-paced environment, with strong problem-solving and organizational skills.
Accountabilities: Provide superior customer service to both internal and external customers by exceeding their expectations. Assisting with Carrier/Broker sourcing and development is a key function of this position. Dispatch Company controlled freight and support of sales and commodity group managers. Negotiating rates with Carriers/Broker for expedited loads, re-routes, and new lanes. Meet or exceed rate expectations as defined by corporate pricing. Manage tendering process via TMS to route the lowest cost provider. Maintain billing and dispatch accuracy of 98% or greater. Dispatch/coordinating between carrier drivers/dispatch and sales. Post freight on various load boards and call carriers/broker to book loads. Confirming/verify rate via load tendering process. Verify carrier is set up and Del Monte Carrier/Broker standards. Follow company policy for processes and procedures. Managing demurrage, detention, layover, and other accessorial costs in accordance with company process and solve driver/carrier/broker issues. Maintain on time Pick-Up and Delivery performance of 97% or better. Update/track carrier/driver location information within company guidelines Maintain carrier profile information. Back up other dispatch positions Manage other logistics coordinators or dispatcher. Assist Manager or Director, Logistics Services in leadership duties and reports when instructed. Dispatching drivers/Carriers Negotiating rates with customer and potential customers Make sure and coordinating between carrier drivers/dispatch and customers on load information. Scheduling drivers/Carriers Managing demurrage, detention, and other accessorial costs with customer and carrier Problem solves driver/carrier issues. Carrier/customer retention Maintain on time Pick-Up and Delivery performance of 98% or better. Assist inside sales efforts. Maintain Carrier profile information. Other duties as assigned. Minimum Skills Required: Work hours 50 + hours per week as needed (Tuesday - Saturday) Day High School diploma or GED, but college degree preferred. 3-6 years of transportation and 3rd party dispatch experience in sourcing and developing carriers and routing. Work independently, great communicator & customer service skills Negotiation skills Problem solving/Investigation skills. Ability to coordinate high volume phone skills. Computer experience with Microsoft products like excel and email. Accurate typing skills Preferred transportation experience High School Degree/ College Degree Data Entry & high-volume phone skills Good/Great Communicator & customer service skills Problem Solving/Investigation Computer experience, preferably brokerage or asset Ability to work in a fast-paced environment. Ability to resolve conflicts. Ability to organize/prioritize variety of tasks/projects. MS Office Skills (Excel, Word, Power Point) ***Please note: This position does not qualify for relocation expenses.*** --------------------------------------------------------------------------------- DEL MONTE FRESH PRODUCE IS AN EEO/AA/V/H #J-18808-Ljbffr